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Case Management Director Jobs in Rochester, NY (NOW HIRING)

Responsibilities Litigation Strategy & Case Management * Lead the team responsible for litigation ... Direct or handle complex, sensitive, or high-impact issues requiring senior-level expertise and ...

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Case Management Director information

See Rochester, NY salary details

$44.4K

$122K

$196.8K

How much do case management director jobs pay per year?

As of Jul 16, 2026, the average yearly pay for case management director in Rochester, NY is $121,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,700.00 and $139,600.00 per year, depending on experience, location, and employer.

What Does a Case Management Director Do?

As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.

What is the difference between Case Management Director vs Case Manager?

AspectCase Management DirectorCase Manager
CredentialsRelevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social servicesRelevant certifications (e.g., CCM), bachelor’s degree in related field
Work EnvironmentHealthcare facilities, insurance companies, social service agencies, overseeing teamsHospitals, clinics, community agencies, directly working with clients
ResponsibilitiesOverseeing case management programs, strategic planning, staff supervisionAssessing client needs, developing care plans, coordinating services

The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.

What does a Case Management Director do?

A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.

What are some common challenges faced by Case Management Directors, and how can they effectively address them?

Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.

What are the key skills and qualifications needed to thrive as a Case Management Director, and why are they important?

To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.
What are the most commonly searched types of Case Management jobs in Rochester, NY? The most popular types of Case Management jobs in Rochester, NY are:
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What job categories do people searching Case Management Director jobs in Rochester, NY look for? The top searched job categories for Case Management Director jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Case Management Director jobs? Cities near Rochester, NY with the most Case Management Director job openings:
Infographic showing various Case Management Director job openings in Rochester, NY as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $121,963 per year, or $58.6 per hour.
Foster Care Caseworker-$5,000 sign on bonus

Foster Care Caseworker-$5,000 sign on bonus

Glove House Inc

Canandaigua, NY • On-site

Full-time

Re-posted 10 days ago


Job description

Description:

$5,000 sign on bonus. $2500 will be paid at successful completion of 6 months and $2500 at successful completion of 1 year.

$500/month daycare reimbursement with proper documentation.


The Foster Care Caseworker will work closely with the Foster Care Department, contracting County Department of Social Services, and family members to successfully carry out the Foster Care Caseworker portion of contract requirements. The Foster Care Caseworker particularly is responsible to provide Foster Care Case Management and (as defined by contract) may be required to assess client and family needs and complete or participate in a visitation plan, safety plan, treatment plan and discharge plan. Will be required to evaluate, coordinate, and provide necessary referrals for services and/or treatment as described. They will also provide in-home supportive casework counseling services to clients, complete required assessments, and assist individuals and families by helping to articulate goals and providing needed information. This person works closely in partnership with the families, foster families, County workers and other community partners.

Primary Job Functions

  • Assist and support foster youth while in our program with any services to ensure their safety, well-being, educational, medical/mental health, and family needs are taken care of.
  • Provides services and support to the birth families of the youth in the program to assist with the permanency goal.
  • Assures that job-related activities are following Glove House policies and procedures, OCFS, State and Federal regulations, and relevant professional association, ethical standards, accreditation standards, and the law.
  • Perform Foster Care Case Management as defined by the County Contracts. This includes treatment planning, monthly contact with schools/therapists/county CW, engaging biological families, permanency planning, independent living skills, family and sibling visitation and face to face contacts.
  • Provide or arrange transportation of youth to appointments and visitation as needed.
  • Participate as a team member of the Foster Care Department and may be asked to help facilitate recruitment efforts, and area presentations.
  • Provides support and feedback to discharge resources surrounding their strengths and needs to have their children returned to them. Including monitoring of their required court order stipulations and initiating discussions surrounding barriers of permanency.
  • Completes monthly home-visits of discharge resources
  • Provide supportive casework counseling services for foster parents, including education and crisis management.
  • Provide case management services including referrals, connections, and links where appropriate.
  • Train direct care team members regarding components of the foster care management contract.
  • Participate in foster youth treatment team meetings.
  • Generate and maintain necessary reports and paperwork (i.e., Quality Assurance and program reports).
  • Assures all documentation of contacts and situations are completed in a timely fashion in myEvolve and CONNECTIONS
  • Utilize the agency EMR, myEvolv, in entirety to accurately represent the youth’s record

Schedule Expectations

The incumbent will work an agreed upon standard scheduled week, which may include weekends, holidays, or evenings. The ability to work flexible hours is required, as is the ability to provide on-call support when scheduled or to meet business needs. Travel will be as needed, to conduct Glove House business-related activities. Generally, duties of this position require at least 80% time at work/face-to-face time with clients, co-workers, and supervisor. Up to 20% may be approved to work from home as approved by supervisor.




Requirements:

All degrees must be from an accredited university.

  • Bachelor’s degree required
  • Minimum 3+ years’ experience working with children and families in residential, group, or counseling child welfare capacity
  • Must have a valid driver’s license