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Case Manager Jobs in Rochester, NY (NOW HIRING)

HCR Home Care

RN Case Manager- Monroe County

Rochester, NY · On-site

$75K - $90K/yr

Role and Responsibilities The RN Case Manager will administer skilled nursing care to patients requiring professional nursing service. Teach and supervise the family and other members of the nursing ...

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HCR Home Care

RN Case Manager- Livingston County

Geneseo, NY · On-site

$75K - $90K/yr

Role and Responsibilities The RN Case Manager will administer skilled nursing care to patients requiring professional nursing service. Teach and supervise the family and other members of the nursing ...

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All JobsCase Manager JobsCase Manager Jobs in Rochester, NY

Case Manager information

See Rochester, NY salary details

$13

$22

$32

How much do case manager jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for case manager in Rochester, NY is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.42 per hour, depending on experience, location, and employer.

What are case managers?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What Do Case Managers Do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What is the salary of a case manager in the US?

The average salary for a case manager in the US is around $45,000 to $65,000 per year, depending on experience, location, and the specific industry. Entry-level positions may start lower, while experienced case managers or those with specialized certifications can earn higher salaries. Many roles also include benefits such as health insurance and paid time off.

What qualifications does a case manager need?

A case manager typically needs a relevant bachelor's degree such as social work, nursing, or psychology. Certification, like the Certified Case Manager (CCM), is often preferred or required, along with strong communication, organizational, and problem-solving skills. Some roles may require experience in healthcare, social services, or related fields.

What is the role of a case manager?

A case manager is responsible for coordinating and managing services for clients, often in healthcare, social services, or mental health settings. They assess client needs, develop care plans, connect clients with resources, and monitor progress to ensure appropriate support and outcomes.

How does a Case Manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What are the key skills and qualifications needed to thrive as a Case Manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What jobs pay 4000 a week without a degree?

A case manager typically does not earn $4,000 a week without a degree; however, some high-paying roles like sales managers, real estate brokers, or certain entrepreneurial ventures can reach that level through experience, commissions, or business ownership. These roles often require strong skills, certifications, or extensive experience rather than formal degrees.
More about Case Manager jobs
What are the most commonly searched types of Case jobs in Rochester, NY? The most popular types of Case jobs in Rochester, NY are:
What are popular job titles related to Case Manager jobs in Rochester, NY? For Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Case Manager jobs in Rochester, NY look for? The top searched job categories for Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Case Manager jobs? Cities near Rochester, NY with the most Case Manager job openings:
Case Manager jobs near you
Infographic showing various Case Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 55% Full Time, 40% Part Time, 1% Temporary, and 3% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $47,107 per year, or $22.6 per hour.

Case Manager - Permanency Resource Center

Catholic Charities Finger Lakes

Newark, NY • On-site

$22/hr

Full-time

Retirement

Posted 14 days ago

Job description

Job Type
Full-time
Description
We are Hiring!
Job Posting: Case Manager - Permanency Resource Center
Location: 180 East Union Street, Newark, NY
Department: TRPC
Employment Type: Full-Time
Salary: $22.00 An Hour
As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities of the Finger Lakes serves Ontario, Wayne, Seneca, Cayuga, and Yates Counties with quality human service programs and advocating for social justice. We work with community partners to meet human needs and affect public policy that addresses the needs of all people. Together we make our community stronger, safer, and more inclusive.
If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!
General Description
The Case Manager serves families with an adopted child or those that have become guardians of a relative's child, providing supportive services and connecting families to resources such as parent training, peer support, mentoring, navigation for cross-system needs, therapeutic services referrals, counseling, respite care or other supports to help families address issues as they arise. The Case Manager will exercise casework assessment skills and considerable independent judgment, decision making, and creativity in assisting the individual's/family's personal growth and development while enhancing the stability of their social network.
Essential Duties and Responsibilities
  • Identify innovative means of outreach to parents, courts, law community and other key partners.
  • Provide in-home, community, or in-office skills training to parents that include appropriate methods of discipline, coping, communication skills, and child development; in addition to household financial management skills, transition management, post trauma care and more.
  • Provide outreach in the community to address trends, community needs and to maintain up to date information regarding successes, participation, family stability and general community knowledge/awareness information.
  • Maintain statistical information and complete reporting as necessary.
  • Complete intakes, determine eligibility, review individual's cases, assess situation and make appropriate referrals to contact agencies, community resources and inter agency departments as needed.
  • Completes strength based assessments and needs analysis with individual/family.
  • In collaboration with client(s), create client action plans, conduct case reviews and participate in client- based meetings.
  • Establish and maintain contact with other community services to improve ability to link clients when necessary.
  • Stay up-to-date on community resources and services that can benefit parents and children in the program.
  • Conduct follow up with clients to assure progress with goal plans.
  • Participate in staff meetings and other agency-related meetings/events.
  • Participate in agency's strategic planning efforts.
  • Complete required agency and program reports in a timely manner.
  • Perform other related duties as required/requested.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
#INSJ
Requirements
Qualifications
Education:
Bachelor's degree in Social Sciences or Social Work
Experience:
At least 2 years of related experience
Experience in child welfare, adoption and or family court systems.
Experience with Community-Based Service and Home Visits preferred
Relevant years of experience and education will be considered
Additional Qualifications:
  • Daytime travel with mileage reimbursement within Seneca, Yates, and Ontario Counties.
  • Ability to analyze and interpret data and to handle problem resolution.
  • Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier.
  • Continuous use of a reliable, registered and insured vehicle.
  • Willing to travel and to attend evening meetings
  • Ability to prioritize assignments, plan, and complete work projects with minimal direction
  • Exceptional time management skills and ability to effectively and meet deadlines
  • Excellent verbal/written skills
  • Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations
  • Ability to maintain confidentiality and handle confidential information with discretion
  • Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies
  • Ability to work in a cooperative and helpful manner with all individuals
  • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques
  • Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific abilities required by this job include; Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle. Stand, sit, walk, bend, stoop, kneel, and reach. Climb up or down stairs. Able to reach above or below shoulders. Occasionally lift or move objects weighing up to 10 lbs. Sitting at a desk or in a vehicle for long periods of time to perform certain job functions. Be able to read, write, and interpret written documents.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.
Top Benefits and Perks:
  • Competitive salary and 403b retirement plan
  • Generous time off package and work-life balance
  • Comprehensive benefits package
  • Supportive and collaborative environment
  • Opportunities for growth and development
  • Intrinsic reward of truly making a difference in people's lives

Join us and help make a positive impact in our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Salary Description
$22.00

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