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Case Manager Jobs in Rochester, NY (NOW HIRING)

HCR Home Care

RN Case Manager- Livingston Co

Geneseo, NY · On-site

$75K - $95K/yr

Role and Responsibilities The RN Case Manager will administer skilled nursing care to patients requiring professional nursing service. Teach and supervise the family and other members of the nursing ...

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Case Manager information

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$13

$22

$32

How much do case manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for case manager in Rochester, NY is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.42 per hour, depending on experience, location, and employer.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.
More about Case Manager jobs

What are the most commonly searched types of Case jobs in Rochester, NY?

The most popular types of Case jobs in Rochester, NY are:

What are popular job titles related to Case Manager jobs in Rochester, NY?

For Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Case Manager jobs in Rochester, NY look for?

The top searched job categories for Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Case Manager jobs?

Cities near Rochester, NY with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 98% In-person, and 2% Hybrid job distribution, with an average salary of $47,107 per year, or $22.6 per hour.

RN Case Manager (Hospital)

Highland Hospital

Rochester, NY

$77K - $93K/yr

Full-time, Part-time

Re-posted 14 days ago

Highland Hospital (New York) rating

7.7

Company rating: 7.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

226th of 1,061 rated hospitals

Job description

Highland Hospital is seeking a full time Case Manager to join the team. Hours will be Monday-Friday from 8am-4:30pm.
Under general direction, the Clinical Care Coordinator/Case Manager's role is to coordinate interdisciplinary care planning to achieve timely and safe discharge and/or to coordinate access and utilization management, proactive patient management, care facilitation and treatment planning functions. The Clinical Care Coordinator/Care Manager coordinates care along with unit staff (Nursing, Providers, Consulting Services, Social Work) and providers caring for the patient at discharge to assist in facilitating a patient focused plan of care aimed at ensuring a safe transition from hospital to home for adult acute care patients.
Essential functions include, but are not limited to:

  • Identify patient discharge needs and potential barriers
  • Assists with closing gaps in medical care upon discharge by utilizing community resources
  • Communication with in-network PCP offices to ensure a transition of care to the community setting
  • Identify resources for patient self-management planning and discharge
  • Assist in developing and implementing care plans for medically complex patients
  • Prepares patient for discharge by referring for home care services (skilled nursing, PT, OT, SLP) and DME
  • Complete the Patient Review Instrument 
  • Other duties as assigned

Salary Range:
$77,220.15- $93,600
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations

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