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Case Manager Jobs in Rochester, NY (NOW HIRING)

18562BR Title: RN Case Manager (Hospital) Department/Cost Center: 771 - Social Work Service Highland Hospital is seeking a part-time Case Manager to join the team. Hours will be Monday-Friday from ...

Role and Responsibilities The RN Case Manager will administer skilled nursing care to patients requiring professional nursing service. Teach and supervise the family and other members of the nursing ...

Full Time Professional Geneseo, NY, US Salary Range: $75,000.00 To $95,000.00 Annually Role and Responsibilities The RN Case Manager will a dminister skilled nursing care to patients requiring ...

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Case Manager information

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$13

$22

$32

How much do case manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for case manager in Rochester, NY is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.42 per hour, depending on experience, location, and employer.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.

What are the most commonly searched types of Case jobs in Rochester, NY?

The most popular types of Case jobs in Rochester, NY are:

What are popular job titles related to Case Manager jobs in Rochester, NY?

For Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What cities near Rochester, NY are hiring for Case Manager jobs?

Cities near Rochester, NY with the most Case Manager job openings:

Infographic showing various Case Manager job openings in Rochester, NY as of September 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,107 per year, or $22.6 per hour.

Registered Nurse 2 - Case Manager

Webster, NY • On-site

Highland Hospital of Rochester
Outpatient Health Care • 1 - 5K employees

$73K - $103K/yr

Other

Re-posted 11 hours ago


Job description

Full-Time/Part-Time
Full-Time
Location
UR Medicine Home Care Certified Services
Salary
$73,652 to $103,854
Description
SUMMARY: As a RN Case Manager Level 2 you provide direct patient care and case management within a patient and family centeredcare environment. The registered nurse case manager makes the initial evaluation visit, regularly reevaluates the patient's nursing needs, initiates the plan of care and necessary revisions, furnishes those services requiring substantial and specialized nursing skill, initiates appropriate preventive and rehabilitative nursing procedures, prepares clinical and progress notes, coordinates services, informs the physician and other personnel of changes in the patient's condition and needs, counsels the patient and family in meeting nursing and related needs, participates in in-service programs, and supervises and teaches other nursing personnel.
Schedule: Monday-Friday, 8:00 AM-4:30 PM. Participation in the on-call rotation is required approximately 1-2 days per month, 3 Holidays/ a year.
Sign On Bonus: up to $15,000
Location: Monroe County
Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience:
  • Education: New York State Licensed RN
  • Experience: One year of experience as a clinical nurse in a hospital and nine months experience in home care preferred.
  • Licensure: New York State Licensed RN
Key Responsibilities
  • Provide comprehensive patient assessments, case management, and skilled nursing care in the home.
  • Develop, implement, and revise individualized care plans in collaboration with patients, families, physicians, and the interdisciplinary team.
  • Complete OASIS assessments, clinical documentation, and regulatory requirements accurately and on time.
  • Coordinate care, communicate changes in patient condition, and educate patients and caregivers on disease management and self-care.
  • Supervise LPNs and ensure the delivery of safe, high-quality patient care.
  • Support quality improvement initiatives, maintain productivity standards, and participate in ongoing professional development.

Salary Range: $73,652 to $103,854
#URM1
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.