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Remote Case Management Jobs in Rochester, NY (NOW HIRING)

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Remote Case Management information

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How much do remote case management jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote case management in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Rochester, NY?

The most popular types of Case Management jobs in Rochester, NY are:

What are popular job titles related to Remote Case Management jobs in Rochester, NY?

For Remote Case Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Rochester, NY look for?

The top searched job categories for Remote Case Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Case Management jobs?

Cities near Rochester, NY with the most Remote Case Management job openings:

Infographic showing various Remote Case Management job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Licensed Clinical Social Worker - Full-Time Remote Position at Hartford Mental Healthcare Center

Hartford Mental Healthcare Center

Rochester, NY โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Position Overview

Hartford Mental Healthcare Center is seeking a dedicated Licensed Clinical Social Worker (LCSW) to join our team in a full-time remote role. As a vital member of our organization, you will engage with individuals and families facing challenging life situations, providing them with the support and resources necessary to foster resilience and achieve well-being. This position is ideal for a compassionate professional passionate about making a positive impact in the community.

About the Organization

Located in Rochester, New York, Hartford Mental Healthcare Center is committed to delivering personalized support and advocacy to vulnerable populations. We champion social justice and strive to improve the quality of life for individuals in our community through a holistic approach to social work. Our services encompass a wide spectrum, including case management, counseling, crisis intervention, and outreach programs, addressing issues such as homelessness, domestic violence, substance abuse, and poverty. Collaborating with community partners is central to our mission, which enables us to foster strong, supportive networks.

Work Environment

This position offers a remote work setting, allowing for flexibility while you provide critical services from a distance. You will perform your duties primarily in a virtual environment, interacting with clients through teletherapy platforms, phone consultations, and video calls. While you primarily work independently, you will also have opportunities to collaborate with other social work professionals, attend team meetings, and participate in case conferences conducted digitally. Working hours are typically during regular business hours, with occasional evening and weekend commitments depending on client needs.

Key Responsibilities
  • Conduct thorough assessments to identify the social, emotional, and environmental needs of clients, taking an individualized approach to treatment.
  • Create and implement personalized service plans that align with client goals and effectively track progress over time.
  • Provide one-on-one counseling and family therapy sessions, helping clients navigate their challenges and develop coping strategies.
  • Collaborate with clients to identify necessary resources in the community and facilitate access to these services.
  • Deliver crisis intervention and risk assessments when necessary, ensuring a commitment to client safety and well-being.
  • Engage in outreach activities to promote awareness of agency services, contributing to community engagement efforts.
  • Participate in continuous learning through staff training sessions and professional development opportunities.
Patient Population / Client Focus

The Hartford Mental Healthcare Center serves a diverse client population, including individuals and families managing complex social issues. You will work with clients of various backgrounds, often requiring tailored interventions that address cultural nuances and specific community challenges. Our goal is to empower these individuals, offering them the tools and resources they need to overcome their circumstances and achieve lasting change.

Qualifications
  • A Master's degree in Social Work (MSW) from an accredited institution.
  • An active state license as a Licensed Clinical Social Worker (LCSW).
  • Demonstrated understanding of social and economic justice issues, along with knowledge of local community resources.
  • Strong communication and interpersonal skills, with a focus on cultural competence.
  • Ability to think critically and solve problems in high-pressure situations.
Preferred Experience
  • Previous experience working within a social service agency or in a similar context is preferred.
  • Familiarity with trauma-informed care methodologies and their implementation in counseling settings.
Compensation and Benefits

The salary for this full-time position is competitive, ranging from USD 60,000 to 100,000 annually, commensurate with experience and qualifications. In addition to a salary, we offer a sign-on bonus and a comprehensive benefits package, which includes:

  • Health insurance coverage, encompassing medical, dental, and vision plans.
  • Retirement savings plans with employer matching contributions to help you save for your future.
  • Generous paid time off policy, including vacation days, personal days, and holidays.
  • Ongoing professional development opportunities through workshops, training sessions, and continuing education.
Career Growth Opportunities

At Hartford Mental Healthcare Center, we value career development and provide our employees with resources and support to grow professionally. Opportunities for advancement within the organization are available, whether through leadership positions or specialized training in areas of interest. Our commitment to ongoing education ensures that our team members are equipped with the latest knowledge and skills in the field of social work.

Why Join Our Team

By joining Hartford Mental Healthcare Center, you become part of a dynamic team dedicated to making a difference in the lives of individuals and families in need. Our inclusive culture, focus on social justice, and commitment to evidence-based practices allow you to make meaningful contributions that enhance the communityโ€™s overall well-being. Here, you will receive continuous support and encouragement as you navigate the challenges of this fulfilling profession.

Application Information

If you are ready to make a significant impact and join a dedicated team of social workers, we invite you to apply now! Submit your resume and cover letter outlining your qualifications and passion for social work. Help us empower vulnerable populations and create a better future for our community.