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Remote Case Management Jobs in Rochester, NY (NOW HIRING)

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How much do remote case management jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote case management in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Rochester, NY?

The most popular types of Case Management jobs in Rochester, NY are:

What are popular job titles related to Remote Case Management jobs in Rochester, NY?

For Remote Case Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Rochester, NY look for?

The top searched job categories for Remote Case Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Case Management jobs?

Cities near Rochester, NY with the most Remote Case Management job openings:

Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in Rochester, NY as of September 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Remote Licensed Mental Health Counselor for Trauma Recovery

Rochester, NY • Remote

Rediscovered Trauma Recovery Center
See more jobs at Rediscovered Trauma Recovery Centerexternal

Full-time

Posted 4 days ago

Job description

Position Overview

Rediscovered Trauma Recovery Center is seeking a dedicated and compassionate Remote Licensed Mental Health Counselor. In this full-time position, you will play a vital role in offering high-quality telehealth services to adults struggling with mental health challenges. Your expertise will help individuals navigate their healing journeys, fostering their personal development and well-being through innovative therapeutic practices.

About the Organization

Rediscovered Trauma Recovery Center is a pioneering provider of virtual mental health services committed to combating the stigma around mental illness. Our mission is to empower patients through self-awareness and healing, utilizing evidence-based practices in a supportive environment. By joining our team, you will be part of a collective effort to transform lives and promote mental health awareness in the community.

Work Environment

This remote position allows for a flexible work setting, utilizing our advanced telehealth platform designed for seamless virtual appointments. You will work in an environment that prioritizes work-life balance, supporting counselors in managing their workflow while maintaining high standards of care. This setup also enables you to connect with clients from the comfort of your home, ensuring their therapeutic needs are met without geographical limitation.

Key Responsibilities
  • Conduct weekly evidence-based therapeutic sessions via secure video conferencing, tailoring approaches to meet individual client needs.
  • Enhance care coordination by actively collaborating with psychiatrists and fellow mental health providers, ensuring a holistic approach to treatment.
  • Utilize automated online tools for symptom self-assessment, track functional improvements, and continuously evaluate treatment outcomes.
  • Engage in regular team consultations for case reviews, receiving and providing feedback to enhance treatment effectiveness.
Patient Population / Client Focus

In your role, you will primarily work with adult clients who present with a range of mental health concerns, including anxiety, depression, trauma-related disorders, and emotional disturbances. Your focus will be on creating personalized therapeutic strategies aimed at promoting mental resilience and healing, all while enhancing their quality of life through structured support.

Qualifications
  • A Master's degree or higher in Counseling, Social Work, Psychology, or a related field is required.
  • An active, unrestricted license as a Licensed Mental Health Counselor (LMHC), Licensed Clinical Social Worker (LCSW), or Licensed Marriage and Family Therapist (LMFT) is necessary for application. Please note that we cannot consider candidates who hold limited permits or require supervision.
  • Demonstrated ability to independently manage a caseload and provide comprehensive case management.
  • Exceptional written and verbal communication skills are essential for effectively interacting with clients and collaborating with the treatment team.
  • No disciplinary actions on your professional license are permissible.
Preferred Experience
  • Previous experience in a telehealth setting is advantageous, and familiarity with digital tools for therapy is a plus.
  • A background in trauma-informed practices will enhance your effectiveness in treatment delivery.
  • Experience working within multidisciplinary teams to foster comprehensive patient care is preferred.
Compensation and Benefits

As a full-time counselor at Rediscovered Trauma Recovery Center, you can expect an annual salary ranging from USD 115,000 to 130,000, commensurate with your level of experience and expertise. Additionally, full-time candidates are eligible for a monthly healthcare stipend to support holistic health. Enjoy the unique advantage of free access to our services as a client, facilitating personal understanding of the therapeutic process while being part of our platform.

Career Growth Opportunities

We are committed to the continuous professional development of our staff. You will have access to various training programs and workshops to enhance your skills and stay current with developments in mental health practices. Opportunities for advancement may include leadership roles within the organization or specialized training in trauma-informed care and other therapeutic modalities.

Why Join Our Team

Joining Rediscovered Trauma Recovery Center means becoming part of a passionate team dedicated to making a positive impact on the mental health landscape. You will have the autonomy to shape your therapeutic approaches while benefiting from collaborative team dynamics and supportive resources. We believe in fostering an inclusive workplace culture where your contributions are valued and where your own mental wellness is prioritized alongside client care.

Application Information

If you are ready to make meaningful contributions to the lives of individuals seeking help and are passionate about mental health recovery, we encourage you to apply today. Submit your resume and a cover letter detailing your interest and qualifications for the Remote Licensed Mental Health Counselor position at Rediscovered Trauma Recovery Center. Take the first step towards a fulfilling career dedicated to healing and growth.

Apply