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Remote Case Management Jobs in Rochester, NY (NOW HIRING)

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Remote Case Management information

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How much do remote case management jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote case management in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Rochester, NY?

The most popular types of Case Management jobs in Rochester, NY are:

What are popular job titles related to Remote Case Management jobs in Rochester, NY?

For Remote Case Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Rochester, NY look for?

The top searched job categories for Remote Case Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Case Management jobs?

Cities near Rochester, NY with the most Remote Case Management job openings:

Infographic showing various Remote Case Management job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Clinical Licensed Master Social Worker (LMSW) - Remote Opportunity at Hospice Center

Company Confidential

Batavia, NY โ€ข Remote

$100K/yr

Full-time

Posted 5 days ago


Job description

Position Overview

We are seeking a dedicated and skilled Clinical Licensed Master Social Worker (LMSW) to join our dynamic team at Gotham Enterprises Ltd, based in Batavia, New York. This full-time position offers the chance to provide essential mental health support through a remote work setting at our Hospice Center. Your expertise will play a pivotal role in enhancing the quality of life for individuals navigating emotional and psychological challenges.

About the Organization

Gotham Enterprises Ltd is committed to providing compassionate, evidence-based mental health care that empowers individuals to lead fulfilling lives. Our private practice is recognized for its dedication to personalized therapy services delivered by highly qualified professionals. We prioritize creating an environment where both clients and therapists feel valued and supported, ensuring that our approach to care is thoughtful, holistic, and effective.

Work Environment

This position is fully remote, providing a comfortable and confidential space for both therapists and clients. You will collaborate with a team of like-minded professionals who are equally passionate about helping clients overcome trauma, anxiety, and depression. This supportive environment fosters open communication and teamwork, enabling you to engage with your peers regularly, share insights, and enhance your practice.

Key Responsibilities
  • Conduct comprehensive assessments of clients to understand their needs and challenges.
  • Develop individualized treatment plans that address specific therapeutic goals and outcomes.
  • Deliver effective individual therapy sessions, utilizing various evidence-based modalities tailored to the client's unique situation.
  • Set measurable therapeutic goals and consistently monitor clientsโ€™ progress, adjusting treatment plans as necessary.
  • Provide teletherapy options to accommodate clients who may prefer virtual sessions due to accessibility or comfort issues.
  • Maintain accurate and thorough documentation to uphold ethical standards and ensure continuity of care.
  • Engage in ongoing professional development, staying current on best practices and participating in training opportunities to enhance your skills.
Patient Population / Client Focus

This role primarily focuses on clients within the hospice setting, requiring sensitivity and a deep understanding of end-of-life issues, grief, and bereavement. You will work with individuals facing significant emotional distress, providing them with the support needed to navigate their situations effectively. Your compassion and expertise will be critical in helping them cope with anxiety, trauma, and depression during this challenging time.

Qualifications
  • Current and valid LMSW (Licensed Master Social Worker - Clinical) license in New York State.
  • Master's or doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Exceptional communication and interpersonal skills, demonstrating the ability to establish rapport with clients and colleagues.
  • Empathetic and non-judgmental attitude, ensuring a safe space for clients to share their experiences.
  • Strong organizational and time-management skills, enabling effective case management and client follow-up.
Preferred Experience
  • Minimum of two years of clinical experience in a mental health or hospice care setting.
  • Experience with teletherapy and familiarity with digital platforms used for virtual counseling.
  • Background in trauma-informed care and bereavement counseling.
Compensation and Benefits

This position offers a competitive salary ranging from USD 80,000 to $100,000 per year, commensurate with experience and caseload. Additionally, we provide a comprehensive benefits package that includes:

  • Opportunities for professional growth and advancement within the organization.
  • Flexible work schedule to accommodate your availability.
  • A collaborative and supportive work environment where teamwork is encouraged.
  • Administrative support for scheduling, billing, and insurance processing, allowing you to focus on client care.
  • Continuing education reimbursement to support your professional development.
  • Full professional autonomy in your practice, empowering you to make meaningful decisions in client care.
Career Growth Opportunities

At Gotham Enterprises Ltd, we value the continued growth of our team members. We offer various pathways for career advancement, including leadership roles and opportunities to specialize in specific areas of practice. Our commitment to professional development means you will have access to training, mentorship, and educational resources to enhance your skills and advance your career.

Why Join Our Team

If you are a compassionate and skilled Licensed Master Social Worker looking to make a tangible difference in the lives of individuals facing significant challenges, we invite you to apply. By joining our team, you will have the opportunity to deliver impactful mental health services while working in a supportive and collaborative environment. Together, we can empower clients on their journey toward healing and fulfillment.

Application Information

If you meet the qualifications and are passionate about providing individualized social work services, we encourage you to submit your resume today. Join us at Gotham Enterprises Ltd and become part of a dedicated team committed to changing lives for the better.