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Remote Case Management Jobs in Rochester, NY (NOW HIRING)

Telehealth Therapist

Rochester, NY · Remote

$75K - $90K/yr

Remote About This Opportunity All Points North (APN) is seeking a compassionate and clinically ... Collaborate with the interdisciplinary clinical team, case management, families, and referent ...

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Remote Case Management information

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$14

$24

$41

How much do remote case management jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote case management in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Rochester, NY?

The most popular types of Case Management jobs in Rochester, NY are:

What are popular job titles related to Remote Case Management jobs in Rochester, NY?

For Remote Case Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Rochester, NY look for?

The top searched job categories for Remote Case Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Case Management jobs?

Cities near Rochester, NY with the most Remote Case Management job openings:

Infographic showing various Remote Case Management job openings in Rochester, NY as of September 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Senior Licensed Mental Health Counselor - Remote

Rochester, NY • Remote

$70K - $100K/yr

Full-time

PTO

Posted 11 days ago


Job description

Position Overview

Momenta Psychotherapy Services is seeking a dedicated and experienced Senior Licensed Mental Health Counselor (LMHC) who specializes in addiction counseling and supports the emotional well-being of seniors. This full-time, remote position primarily focuses on providing mental health services to elderly clients coping with loss, life changes, and age-related challenges. Candidates with exceptional clinical skills, empathy, a deep cultural awareness, and a collaborative working style will be prioritized in the hiring process.

About the Organization

Momenta Psychotherapy Services is a community health clinic based in Rochester, New York, committed to improving the quality of life for our clients through comprehensive mental health services. We offer a supportive environment that fosters growth for both clients and staff, valuing professional integrity and compassionate care. Our mission is to bridge emotional and psychological support to vulnerable populations, particularly the elderly, through effective therapeutic practices.

Work Environment

This position is remote, allowing for flexibility in your work environment while facilitating your connection with clients through virtual therapy sessions. You will be part of a dynamic and empathetic team of mental health professionals dedicated to delivering high-quality care. Our work setting emphasizes teamwork, connecting remotely to ensure that all team members remain engaged and supported.

Key Responsibilities
  • Conduct thorough mental health assessments for elderly clients to identify individual care requirements and develop personalized treatment plans.
  • Provide one-on-one and group counseling sessions, addressing emotional challenges related to aging, grief, and life transitions.
  • Facilitate educational workshops for staff and family members to promote healthy coping strategies and emotional well-being in elderly individuals.
  • Deliver grief and loss counseling services to residents and their families, focusing on navigating complex end-of-life issues.
  • Collaborate with other professionals in multidisciplinary team meetings to ensure coordinated care and the best outcomes for clients.
  • Maintain accurate and up-to-date documentation of client progress, treatment plans, and session notes in accordance with clinic policies and state regulations.
Patient Population / Client Focus

Your primary focus will be on elderly clients who are experiencing mental health challenges associated with aging. These challenges may include anxiety, depression, grief from personal losses, and struggles with navigating significant life transitions. Understanding the unique needs and cultural backgrounds of these individuals is crucial in delivering effective therapeutic interventions.

Qualifications
  • A Master's Degree in Social Work, Mental Health Counseling, Counseling Psychology, Clinical Psychology, or a closely related field.
  • Successful completion of a full-time clinical internship in a mental health setting is required.
  • Must be eligible for licensure by the state of New York.
  • A valid driver’s license in good standing.
  • Exceptional communication skills and the ability to establish trust and rapport with clients quickly.
  • Strong listening skills with an emphasis on empathy while guiding clients toward positive changes.
  • Meticulous attention to detail and strong organizational skills for effective case management.
Preferred Experience
  • Experience working with geriatric populations and familiarity with common mental health issues in older adults.
  • Background in addiction counseling and understanding treatment modalities related to substance use disorders.
  • Experience with teletherapy platforms and remote treatment delivery.
Compensation and Benefits

The annual salary for this position ranges from $70,000 to $100,000, commensurate with experience and qualifications. In addition to a competitive salary, we offer a sign-on bonus and several generous benefits:

  • Monthly productivity bonuses based on client engagement and service delivery.
  • Opportunities for ongoing professional development and training to enhance your skills.
  • Supervision provided, along with ongoing mentorship to support your growth.
  • A collaborative team environment that values input and innovation.
  • Flexible scheduling options that help maintain your work-life balance.
  • Paid time off (PTO) and sick leave to ensure your well-being.
Career Growth Opportunities

At Momenta Psychotherapy Services, we are dedicated to the continuous development of our staff. You will have opportunities to grow within the organization through mentorship, leadership roles, and specialized training programs designed to enhance your career in mental health counseling.

Why Join Our Team

Becoming a part of Momenta Psychotherapy Services means you are joining a passionate team that is committed to making a difference in the lives of elderly individuals in our community. If you are looking for a fulfilling role where your expertise can bring about meaningful change and you thrive in a supportive remote environment, we would love to hear from you.

Application Information

If you are ready to take the next step in your career and join our team at Momenta Psychotherapy Services, please submit your resume and a cover letter outlining your qualifications and experience. We look forward to the possibility of working together to enhance the lives of our clients.