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Refugee Case Management Jobs (NOW HIRING)

Toll Holdings Limited

$18 - $23/hr

... to support Refugee and Humanitarian Visa applicants with the medical assessment process and ... As a Case Management Associate in a Regional Service Centre, you will contribute to this by being a ...

Toll Holdings Limited

$18 - $23/hr

... to support Refugee and Humanitarian Visa applicants with the medical assessment process and ... As a Case Management Associate in a Regional Service Centre, you will contribute to this by being a ...

Bethany

$60 - $65/hr

Job Category : Social Services - Refugee & Immigrant Program Requisition Number : CASEM001584 ... As a Case Management Supervisor, you'll help carry this mission forward and make a meaningful ...

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Bethany

Case Management Supervisor

Kalamazoo, MI · On-site

$60 - $65/hr

Job Category : Social Services - Refugee & Immigrant Program Requisition Number : CASEM001584 ... As a Case Management Supervisor, you'll help carry this mission forward and make a meaningful ...

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Refugee Case Management information

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How much do refugee case management jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for refugee case management in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.88 per hour, depending on experience, location, and employer.

What is refugee case management?

Refugee case management is a professional service that helps refugees navigate the complex process of resettlement and integration into a new country. Case managers assess the needs of refugees, develop individualized service plans, and connect clients with resources such as housing, healthcare, education, and employment opportunities. They also provide ongoing support, advocacy, and coordination with other service providers to ensure refugees can successfully adapt and thrive in their new communities.

What are the key skills and qualifications needed to thrive in refugee case management, and why are they important?

To thrive in Refugee Case Management, you need a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, government databases, and knowledge of immigration laws and protocols is essential. Cultural sensitivity, strong communication, and problem-solving abilities are critical soft skills for effectively supporting clients from diverse backgrounds. These skills ensure refugees receive comprehensive support and guidance, facilitating their successful integration and well-being.

What are some common challenges faced by refugee case managers, and how can they be addressed?

Refugee Case Managers often encounter challenges such as language barriers, cultural differences, and limited resources when supporting clients through resettlement. To address these, case managers rely on interpreters, cultural orientation training, and collaborate closely with community organizations to connect refugees with essential services. Building trust and maintaining regular communication with clients are key to overcoming obstacles and ensuring successful integration. Additionally, strong organizational skills and self-care practices help manage the emotional demands of the role.

What is the difference between Refugee Case Management vs Refugee Social Worker?

AspectRefugee Case ManagementRefugee Social Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related fieldRequires a bachelor's or master's degree in social work or counseling, plus licensure
Work EnvironmentNonprofit organizations, government agencies, community centersSocial service agencies, healthcare facilities, government offices
Job FocusCoordinating services, resource referral, and case follow-upProviding direct counseling, assessment, and emotional support
Common Search IntentManaging refugee cases, resource coordinationProviding social support to refugees, counseling

Refugee Case Management primarily involves coordinating services and resources for refugees, while Refugee Social Workers focus on providing direct counseling and emotional support. Both roles require similar educational backgrounds but differ in job focus and work environment.

More about Refugee Case Management jobs

What cities are hiring for Refugee Case Management jobs?

Cities with the most Refugee Case Management job openings:

What are the most commonly searched types of Refugee Case Management jobs?

The most popular types of Refugee Case Management jobs are:

What states have the most Refugee Case Management jobs?

States with the most job openings for Refugee Case Management jobs include:

What job categories do people searching Refugee Case Management jobs look for?

The top searched job categories for Refugee Case Management jobs are:

Refugee Case Management jobs near you
Infographic showing various Refugee Case Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $41,090 per year, or $19.8 per hour.

Case Management Services Program Coordinator

Dorcas International Institute of Rhode Island

Providence, RI • On-site

$46K - $51K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago

Key responsibilities

  • Coordinate the enrollment of clients into appropriate case management programs.

  • Assist in overseeing daily operations of case management services, including data collection, reporting, and collaboration with partner agencies.

  • Provide training on program databases, ensure quality assurance processes, and maintain accurate client records.

Job description

Case Management Services (CMS) Program Coordinator - Do you have experience with case management program operations, including maintaining quality control in databases, documentation, and reporting? If you are passionate about supporting the refugee and immigrant community, we invite you to join our team!
With an ever-passionate and dedicated team of diverse professionals, Dorcas International Institute of Rhode Island strives to create a welcoming environment for all, working to empower the most vulnerable. For more than 100 years, we have worked to meet our clients where they are by providing wraparound services to help those seeking to overcome educational, cultural, economic, and language barriers. A non-profit 501(c)(3), Dorcas International offers adult education, language learning, job training, employment services, citizenship and immigration services, refugee resettlement, clothing and household needs, and more.
The Case Management Services (CMS) Program Coordinator will assist the Director of Case Management Services with all aspects of the CMS department, including data management, quality assurance, and program compliance. This position will independently strive to increase communication and collaboration with other client-focused departments to ensure refugee client success. The Case Management Services Program Coordinator will work with case managers in enrolling clients into all CMS programs and resolving issues. The CMS Program Coordinator will be comfortable leading groups and coordinating with other staff and volunteers in ensuring that client needs are met by group activities.
The Candidate will be responsible for:
  • Coordinating the enrollment of clients into appropriate case management programs.
  • Providing oversight of services across all case management programs.
  • Assisting in the oversight of daily operations of programs, including, but not limited to, refugee housing acquisition, client expenses, contracts, federal/state data collection and reporting, and collaboration with partnering agencies.
  • Ensuring proper offer of program, follow-up, face-to-face interactions with clients and other parties as needed.
  • Providing regular trainings on program databases, highlighting best practices, and orienting new staff to database and policies.
  • Acting as liaison with other departments on shared clients and/or concerns.
  • Serving as liaison with community support groups offered to all clients.
  • Ensuring quality assurance processes and procedures for all case management services meets program and agency standards.

  • Maintaining client records documenting all interactions, services, referrals, and program outcomes in agency and external databases as required by funders.
  • Resolving issues and/or escalating to program director when necessary.
  • Monitoring client information in agency database and files to ensure that quality assurance measures are entered in a timely manner.

The candidate should have the following:
  • Bachelor's degree or equivalent experience.
  • Familiarity with and ability to navigate community social services and government services.
  • Excellent communication skills.
  • Attention to detail with a high degree of accuracy.
  • Ability to identify problems and develop solutions.
  • Ability to manage time and priorities effectively.
  • Self-motivated team player who can collaborate with colleagues and work independently.
  • Excellent organizational and documentation skills (records, files, schedules, other).
  • Group presentation skills.
  • High level of computer literacy required, including experience with databases.
  • Ability to lift 10-20 lbs.

Why should you apply?
  • Range of professional opportunities in a growing organization
  • Generous employer-paid health & dental benefits
  • Generous paid vacation, sick days, and personal leave in addition to 13 paid holidays
  • 403b retirement plan with employer contribution and life insurance
  • Full-time (37.5 hours/week)
  • Salary Range: $46,800 - $51,500 (commensurate with experience)

Apply