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Record Retrieval Specialist Jobs (NOW HIRING)

ISG

Record Retrieval Specialist (29735)

Danvers, MA · On-site +1

$14/hr

We are looking for a Record Retrieval Specialist to join our Medical Records team. As a Record Retrieval Specialist, your main responsibility is to obtain the requested materials and supply those ...

Retrev LLC

Records Retrieval Specialist I

Pensacola, FL · On-site

Records Retrieval Specialist I Employment Type: Full-Time Non-Exempt Department: Retrieval Schedule ... record retrieval. * Document all communication, updates, and actions accurately within company ...

Array

Records Retrieval Specialist

$19 - $20/hr

Summary As the Records Retrieval Specialist supports the Texas Records Retrieval team by managing ... Manage multiple types of record requests including pre-lit, authorization, and subpoena-based ...

Array

Records Retrieval Specialist

$19 - $20/hr

Summary As the Records Retrieval Specialist supports the Texas Records Retrieval team by managing ... record requests, including custodian communication, status updates, payment processing, and task ...

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How much do record retrieval specialist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for record retrieval specialist in the United States is $15.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $15.38 per hour, depending on experience, location, and employer.

What is a record retrieval specialist?

Record Retrieval Specialists are professionals responsible for obtaining, organizing, and delivering important documents, such as medical, legal, or financial records, on behalf of organizations or clients. They play a key role in ensuring that requested records are collected efficiently, accurately, and in compliance with privacy laws. Their work is vital in industries like healthcare, insurance, and law, where timely access to records is essential for case management, claims processing, and legal proceedings.

What are the key skills and qualifications needed to thrive as a record retrieval specialist?

To thrive as a Record Retrieval Specialist, you need strong organizational skills, attention to detail, and experience with data management, often supported by a high school diploma or equivalent. Familiarity with records management systems, secure file transfer protocols, and document tracking software is typically required. Excellent communication, time management, and problem-solving abilities help you efficiently coordinate with healthcare providers and clients. These skills ensure accurate, timely retrieval of sensitive records while maintaining compliance with privacy regulations and client satisfaction.

What are the main challenges a record retrieval specialist might face when obtaining documents from third-party providers?

One of the main challenges in this role is managing delays or non-responsiveness from medical offices, law firms, or other record custodians. Record Retrieval Specialists often need to follow up persistently, navigate varying provider processes, and ensure compliance with privacy regulations like HIPAA. Effective communication, patience, and strong organizational skills are essential to overcome these hurdles and keep the retrieval process on track for clients or internal teams.

What is the difference between Record Retrieval Specialist vs Medical Records Clerk?

AspectRecord Retrieval SpecialistMedical Records Clerk
CredentialsHigh school diploma; some roles may require certifications in health information managementHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentHealthcare facilities, insurance companies, legal officesHospitals, clinics, healthcare offices
Employer & Industry UsageUsed in healthcare, legal, insurance sectors for retrieving patient recordsPrimarily in healthcare for managing patient files
Search & Comparison IntentUnderstanding roles related to record retrieval and managementClarifying job responsibilities in medical record keeping

The main difference is that Record Retrieval Specialists focus on locating and retrieving specific records across various industries, often requiring some health information management knowledge. Medical Records Clerks primarily handle the organization and maintenance of patient files within healthcare settings. Both roles involve record management but differ in scope and environment.

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Record Retrieval Specialist jobs near you
Infographic showing various Record Retrieval Specialist job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 81% In-person, 5% Hybrid, and 14% Remote job distribution, with an average salary of $31,649 per year, or $15.2 per hour.

Record Retrieval Specialist (29735)

ISG

Danvers, MA • On-site, Remote

$14/hr

Other

Re-posted 20 days ago

Job description

Take your career to the next level with this unique opportunity for growth and development within a dynamic national company! ISG provides national claim and litigation support to the insurance and legal communities. We help our clients achieve optimal claim outcomes. We are looking for a Record Retrieval Specialist to join our Medical Records team.
Job Description
As a Record Retrieval Specialist, your main responsibility is to obtain the requested materials and supply those back to the requesting party in a timely manner.
Essential Duties and Responsibilities
All duties and responsibilities are essential job functions and are subject to possible modifications to reasonably accommodate individuals with disabilities.
  • Data Entry;
  • Follow-up with providers (via phone, email, fax). This job requires frequent phone work;
  • Review of prepayment requests for accuracy and then inputting those into our system;
  • Answering status requests made by the client;
  • Processing rejections based on the client protocol;
  • Reviewing the requested materials for accuracy and supplying those in a final version to the requesting party.

ISG is a technology-driven company that believes superior customer service is the core of a business relationship. We are fueled by technology and powered by people. If this opportunity is a match for you, we welcome you to apply!
Job Type: Full-time
  • Prior experience in record retrieval (whether from the vendor side or the physician's side);
  • Excellent written and verbal communication;
  • Strong work ethic;
  • Strong computer skills;
  • Effective organizational skills;
  • Ability to Multi-Task;
  • Detail-oriented;
  • Ability to work independently in a remote setting;
  • Knowledgeable of basic Microsoft Office Programs (preferred);
  • Appropriately maintaining the diary schedule set in place for follow-up;
  • Ability to adhere to multiple client protocols;
  • Entering accurate diary entries in the system for all events regarding workflow;
  • Responding to client inquiries in a timely and appropriate manner;

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