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Recall Manager Jobs (NOW HIRING)

Way Scarff Ford

Ford Recall Technician

Auburn, WA · On-site

Ford Recall Technician (Flat Rate) Way Scarff Ford & Isuzu - Auburn, WA Way Scarff Ford & Isuzu has ... Excellent time management and organizational skills. * Valid driver's license with an acceptable ...

Medline

Sr Product Recall Specialist

Mundelein, IL

$23.25 - $33.75/hr

Independently manage and respond to FDA effectiveness checks, regulatory inquiries, and followup requests related to recall activities. * Serve as the recall liaison between the company and the FDA ...

New

Way Scarff Ford

Ford Recall Technician

Auburn, WA · On-site

Ford Recall Technician (Flat Rate) Way Scarff Ford & Isuzu - Auburn, WA Way Scarff Ford & Isuzu has ... Excellent time management and organizational skills. * Valid driver's license with an acceptable ...

Medline

Sr Product Recall Specialist

Mundelein, IL · On-site

$23.25 - $33.75/hr

Independently manage and respond to FDA effectiveness checks, regulatory inquiries, and followup requests related to recall activities. * Serve as the recall liaison between the company and the FDA ...

New

Way Scarff Ford

Ford Recall Technician

Auburn, WA

Ford Recall Technician (Flat Rate) Way Scarff Ford & Isuzu - Auburn, WA Way Scarff Ford & Isuzu has ... Excellent time management and organizational skills. * Valid driver's license with an acceptable ...

Medline

Sr Product Recall Specialist

Mundelein, IL · On-site

$23.25 - $33.75/hr

Independently manage and respond to FDA effectiveness checks, regulatory inquiries, and follow-up requests related to recall activities. * Serve as the recall liaison between the company and the FDA ...

New

MarketSource

FCA Recall Specialist

Liberal, KS · On-site

$27.41/hr

Responsibilities Summary The Field Canvasser/Recall Specialist will be responsible for effectively managing a territory to ensure that assigned cases pertaining to Takata airbag recalls, or other ...

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How much do recall manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for recall manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What does a recall specialist do?

A recall specialist manages product recall processes by identifying affected products, coordinating with manufacturers and regulatory agencies, and overseeing the removal or repair of defective items. They often analyze data, document procedures, and ensure compliance with safety standards throughout the recall process.

What are some management careers?

Management careers include roles such as project manager, operations manager, human resources manager, and department head. These positions typically require leadership skills, organizational abilities, and often relevant certifications or experience. In a recall management context, professionals oversee quality control, coordinate teams, and ensure compliance with safety standards.

What are some common challenges a Recall Manager faces when coordinating product recalls, and how can they be addressed?

Recall Managers often encounter challenges such as coordinating communication across multiple departments, ensuring regulatory compliance, and managing tight deadlines during a recall event. Effective recall management requires strong organizational skills, attention to detail, and the ability to adapt quickly to changing circumstances. Building strong relationships with quality assurance, legal, and supply chain teams is essential for swift, accurate responses. Utilizing recall management software and staying up to date on industry regulations can also help streamline the process and minimize risk.

What are Recall Managers?

Recall Managers are professionals responsible for overseeing and coordinating product recalls within an organization. Their duties include identifying affected products, communicating with regulatory agencies and customers, and ensuring that all recalled items are properly accounted for and removed from circulation. They also develop and implement recall strategies and procedures to minimize risks and maintain compliance with industry regulations. Recall Managers play a crucial role in protecting consumer safety and preserving the company's reputation during recall events.

What are the key skills and qualifications needed to thrive as a Recall Manager, and why are they important?

To thrive as a Recall Manager, you need expertise in product compliance, logistics coordination, and risk management, often supported by a degree in business, supply chain, or quality assurance. Familiarity with recall management software, regulatory databases, and incident tracking systems is typically required, along with certifications like Six Sigma or quality management credentials being advantageous. Strong attention to detail, problem-solving ability, and effective communication are crucial soft skills for coordinating across teams and stakeholders during recall events. These skills ensure recalls are conducted efficiently, regulatory obligations are met, and both consumer safety and brand reputation are protected.

What is a recall job?

A recall job involves managing product recalls to ensure defective or unsafe products are removed from the market. Recall managers coordinate communication with authorities, oversee logistics, and ensure compliance with safety regulations during the recall process. Strong organizational and communication skills are essential for this role.

What is the difference between Recall Manager vs Quality Assurance Manager?

AspectRecall ManagerQuality Assurance Manager
Primary FocusManaging product recalls, ensuring safety compliance, coordinating with regulatory agenciesOverseeing quality control processes, improving product quality, implementing quality standards
CertificationsOften requires certifications in safety or regulatory complianceTypically holds quality management certifications like Six Sigma or ISO
Work EnvironmentManufacturing, automotive, consumer goods industriesManufacturing, food production, pharmaceuticals
Employer UsageUsed by companies handling product safety and recallsUsed by organizations focused on quality improvement and standards

The Recall Manager primarily handles product safety issues and manages recalls to ensure compliance with safety regulations. In contrast, the Quality Assurance Manager focuses on maintaining and improving product quality throughout the production process. While both roles require knowledge of industry standards and certifications, their core responsibilities differ, with the Recall Manager centered on safety and regulatory compliance, and the Quality Assurance Manager on quality control and process improvement.

What manager jobs pay the most?

Senior management roles such as executive managers, operations managers, and finance managers tend to have the highest salaries among manager positions. These roles often require extensive experience, advanced degrees, and leadership skills, with salaries varying by industry and location but generally exceeding $100,000 annually.
More about Recall Manager jobs
What cities are hiring for Recall Manager jobs? Cities with the most Recall Manager job openings:
What are the most commonly searched types of Recall jobs? The most popular types of Recall jobs are:
What states have the most Recall Manager jobs? States with the most job openings for Recall Manager jobs include:
What job categories do people searching Recall Manager jobs look for? The top searched job categories for Recall Manager jobs are:
Recall Manager jobs near you
Infographic showing various Recall Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.

StaffTechnical Product Manager-Recall & CampaignManagement

Scout Motors

Charlotte, NC • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

What you'll do

Join an iconic brand that is redefining the pickup truck and rugged SUV marketplace. As Staff Technical Product Manager - Recall & Campaign Management, you will lead the strategy and execution of Scout's Recall & Campaign Management ecosystem, a critical platform that ensures regulatory compliance, customer safety, and operational excellence across Scout's service network. 

This role is essential in the pre-Start of Production phase and focuses on building a centralized system that ingests, orchestrates, and manages recall and campaign data from multiple upstream systems, including VW Group platforms and other partner systems. This Digital Product will play a critical role on how recall actions move from identification to resolution, ensuring seamless integration with Dealer Management Systems (DMS), service operations, and compliance reporting frameworks. 

You will partner closely with Aftersales Business, Retail Operations, Regulatory Affairs, Quality, Finance, Warranty, IT, and external partners to deliver scalable, compliant, and operationally sound recall solutions across Scout's direct-to-consumer retail network. 

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Strategy 

  • Own and execute the product vision, strategy, and roadmap for Scout's Recall & Campaign Management system, ensuring alignment with broader regulatory, operational, and customer experience objectives. 
  • Lead the 0-1 development of Scout's recall platform ahead of Start of Operations, establishing foundational capabilities, workflows, and integration patterns. 
  • Define a centralized recall orchestration model that connects upstream systems (e.g., VW Group, Rivian Volkswagen Technology) with Scout internal platforms and downstream execution systems. 
  • Champion a data-driven architecture that enables real-time visibility into recall status, VIN-level impact, and completion rates. 

Recall Operations - Problem Solving 

  • Solve complex problems requiring in-depth evaluation of variable factors across systems, regulations, and service operations. 
  • Navigate ambiguity inherent in early-stage platform development, making informed tradeoffs across evolving requirements, partner dependencies, and operational readiness needs. 
  • Ensure accuracy and consistency of critical recall data, including VIN-level affected populations, campaign rules, and completion tracking. 
  • Bridge the gap between recall identification and service execution, enabling timely and efficient resolution of safety and compliance issues. 
  • Minimize operational friction by standardizing recall workflows and reducing reliance on manual processes. 

Lead Product Development 

  • Lead end-to-end product development for recall and campaign management capabilities, from discovery through delivery and continuous improvement. 
  • Ensure delivery against defined business objectives, timelines, and operational readiness criteria. 
  • Collaborate with upstream system providers (e.g., VW Group, RVT) to define integration patterns, data ingestion pipelines, and synchronization mechanisms. 
  • Partner with internal stakeholders to integrate recall data into service workflows, enabling VIN-level identification, scheduling, and completion tracking. 
  • Translate complex regulatory and operational requirements into clear product requirements, workflows, and system logic. 

Stakeholder Relationships 

  • Serve as a trusted technical advisor to cross-functional stakeholders, translating regulatory and operational needs into scalable technical solutions. 
  • Drive alignment across teams on priorities, scope, and execution timelines. 
  • Work closely with: 
  • Regulatory Affairs to ensure compliance with recall reporting and execution requirements. 
  • Quality to align on defect identification, campaign definitions, and recall triggers. 
  • Aftersales Business to provide required resolution paths and documentation.  
  • Retail Operations to ensure seamless execution in service environments. 
  • Finance & Warranty to ensure accurate cost tracking, claim handling, and reimbursement workflows. 
  • Drive alignment across stakeholders on priorities, scope, and execution timelines. 

Operationalize Products 

  • Lead rollout and adoption of recall management capabilities across Scout's retail network. 
  • Ensure operational readiness and enable execution at scale within defined processes and frameworks. 
  • Establish support models and escalation paths for recall-related system issues. 

Drive Technical Excellence 

  • Partner with Software Engineering and UX teams to design scalable, resilient, and secure recall management solutions. 
  • Apply best practices for API integrations, data governance, and system operability within the product domain. 
  • Ensure systems support reliable, real-time data exchange across multiple platforms. 

Measure Success 

  • Define KPIs for recall performance, including completion rates, time-to-resolution, VIN accuracy, and regulatory compliance metrics. 
  • Measure performance against defined business and operational targets. 
  • Use feedback from field teams and stakeholders to continuously improve the platform. 

Location & Travel Expectations:

  • This role will be based out of the Scout Motors location in Charlotte, North Carolina / Fremont, California. 
  • This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
  • Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you'll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Experience 

  • 8+ years of product management experience with a strong focus on technical platforms, system integrations, or operational software. 
  • Proven success delivering complex, cross-system platforms involving external dependencies and regulatory requirements. 
  • Experience with recall management, campaign systems, warranty, or aftersales operations strongly preferred. 

Technical Expertise 

  • Strong understanding of distributed systems, APIs, cloud platforms, and data integration patterns. 
  • Experience with system-to-system integrations, data ingestion pipelines, and real-time synchronization. 

Skills 

  • Strong execution capability in complex, multi-system environments. 
  • Ability to evaluate, adapt, and apply appropriate methods and frameworks to solve complex problems. 
  • Highly analytical with strong problem-solving skills. 
  • Excellent communication and stakeholder management skills across technical and business audiences. 
  • Experience working with Agile tools and methodologies (e.g., Jira, Confluence). 
  • Data-driven decision making; comfortable working with dashboards, analytics, and performance metrics.

Education 

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • MBA or advanced technical degree preferred. 
What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting - with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

  • Competitive insurance including:
    • Medical, dental, vision and income protection plans
  • 401(k) program with:
    • An employer match and immediate vesting
  • Generous Paid Time Off including:
    • 20 days planned PTO, as accrued
    • 40 hours of unplanned PTO and 14 company or floating holidays, annually
    • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
    • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $140,000.00 - $170,000.00

Initial California Base Salary Range: $154,000.00 - $187,000.00

Internal Leveling Code: IC8

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