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Recall Manager Jobs (NOW HIRING)

MarketSource

FCA Recall Specialist

Spokane, WA · On-site

$25.97 - $27.97/hr

We design, operationalize, and execute managed sales and customer experience solutions for ... Responsibilities Summary The Field Canvasser/Recall Specialist will be responsible for effectively ...

MarketSource

FCA Recall Specialist

Concord, NH · On-site

We design, operationalize, and execute managed sales and customer experience solutions for ... Responsibilities Summary The Field Canvasser/Recall Specialist will be responsible for effectively ...

MarketSource

FCA Recall Specialist

Brownsville, PA · On-site

We design, operationalize, and execute managed sales and customer experience solutions for ... Responsibilities Summary The Field Canvasser/Recall Specialist will be responsible for effectively ...

MarketSource

FCA Recall Specialist

Paris, TX · On-site

Responsibilities Summary The Field Canvasser/Recall Specialist will be responsible for effectively managing a territory to ensure that assigned cases pertaining to Takata airbag recalls, or other ...

MarketSource

FCA Recall Specialist

Mount Pleasant, TX · On-site

Responsibilities Summary The Field Canvasser/Recall Specialist will be responsible for effectively managing a territory to ensure that assigned cases pertaining to Takata airbag recalls, or other ...

MarketSource

FCA Recall Specialist

Paris, TX

Responsibilities Summary The Field Canvasser/Recall Specialist will be responsible for effectively managing a territory to ensure that assigned cases pertaining to Takata airbag recalls, or other ...

MarketSource

FCA Recall Specialist

Tyler, TX · On-site

Responsibilities Summary The Field Canvasser/Recall Specialist will be responsible for effectively managing a territory to ensure that assigned cases pertaining to Takata airbag recalls, or other ...

MarketSource

FCA Recall Specialist

Brownsville, PA · On-site

We design, operationalize, and execute managed sales and customer experience solutions for ... Responsibilities Summary The Field Canvasser/Recall Specialist will be responsible for effectively ...

MarketSource

FCA Recall Specialist

Concord, NH · On-site

We design, operationalize, and execute managed sales and customer experience solutions for ... Responsibilities Summary The Field Canvasser/Recall Specialist will be responsible for effectively ...

MarketSource

FCA Recall Specialist

Bozeman, MT · On-site

We design, operationalize, and execute managed sales and customer experience solutions for ... Responsibilities Summary The Field Canvasser/Recall Specialist will be responsible for effectively ...

MarketSource

Recall Specialist

Fort Myers, FL

We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments. Our solutions are purpose-built and tech-enabled to deliver ...

MarketSource

FCA Recall Specialist

Tyler, TX

Summary The Field Canvasser/Recall Specialist will be responsible for effectively managing a territory to ensure that assigned cases pertaining to Takata airbag recalls, or other Original Equipment ...

MarketSource

FCA Recall Specialist

Tyler, TX · On-site

Responsibilities Summary The Field Canvasser/Recall Specialist will be responsible for effectively managing a territory to ensure that assigned cases pertaining to Takata airbag recalls, or other ...

MarketSource

FCA Recall Specialist

Paris, TX

Summary The Field Canvasser/Recall Specialist will be responsible for effectively managing a territory to ensure that assigned cases pertaining to Takata airbag recalls, or other Original Equipment ...

Dental Architects

Dental Office Manager

Krum, TX · On-site

$24.75 - $32.50/hr

Recall program * Reporting and accountable to Ownership * Knowledge and experience working with ... Managing the clinical team * Marketing * Daily reconciliation Office Manger Key Competencies:

MarketSource

FCA Recall Specialist

Concord, NH

We design, operationalize, and execute managed sales and customer experience solutions for ... Summary The Field Canvasser/Recall Specialist will be responsible for effectively managing a ...

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Recall Manager information

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$59.5K

$116K

How much do recall manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for recall manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Recall Manager, and why are they important?

To thrive as a Recall Manager, you need expertise in product compliance, logistics coordination, and risk management, often supported by a degree in business, supply chain, or quality assurance. Familiarity with recall management software, regulatory databases, and incident tracking systems is typically required, along with certifications like Six Sigma or quality management credentials being advantageous. Strong attention to detail, problem-solving ability, and effective communication are crucial soft skills for coordinating across teams and stakeholders during recall events. These skills ensure recalls are conducted efficiently, regulatory obligations are met, and both consumer safety and brand reputation are protected.

What are some common challenges a Recall Manager faces when coordinating product recalls, and how can they be addressed?

Recall Managers often encounter challenges such as coordinating communication across multiple departments, ensuring regulatory compliance, and managing tight deadlines during a recall event. Effective recall management requires strong organizational skills, attention to detail, and the ability to adapt quickly to changing circumstances. Building strong relationships with quality assurance, legal, and supply chain teams is essential for swift, accurate responses. Utilizing recall management software and staying up to date on industry regulations can also help streamline the process and minimize risk.

What are Recall Managers?

Recall Managers are professionals responsible for overseeing and coordinating product recalls within an organization. Their duties include identifying affected products, communicating with regulatory agencies and customers, and ensuring that all recalled items are properly accounted for and removed from circulation. They also develop and implement recall strategies and procedures to minimize risks and maintain compliance with industry regulations. Recall Managers play a crucial role in protecting consumer safety and preserving the company's reputation during recall events.

What is the difference between Recall Manager vs Quality Assurance Manager?

AspectRecall ManagerQuality Assurance Manager
Primary FocusManaging product recalls, ensuring safety compliance, coordinating with regulatory agenciesOverseeing quality control processes, improving product quality, implementing quality standards
CertificationsOften requires certifications in safety or regulatory complianceTypically holds quality management certifications like Six Sigma or ISO
Work EnvironmentManufacturing, automotive, consumer goods industriesManufacturing, food production, pharmaceuticals
Employer UsageUsed by companies handling product safety and recallsUsed by organizations focused on quality improvement and standards

The Recall Manager primarily handles product safety issues and manages recalls to ensure compliance with safety regulations. In contrast, the Quality Assurance Manager focuses on maintaining and improving product quality throughout the production process. While both roles require knowledge of industry standards and certifications, their core responsibilities differ, with the Recall Manager centered on safety and regulatory compliance, and the Quality Assurance Manager on quality control and process improvement.

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Recall Manager jobs near you
FCA Recall Specialist

FCA Recall Specialist

MarketSource

Spokane, WA • On-site

$25.97 - $27.97/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

MarketSource rating

6.2

Company rating: 6.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

32nd of 71 rated call and contact centers

Job description

Overview
MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world's most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.
Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.
Responsibilities
Summary
The Field Canvasser/Recall Specialist will be responsible for effectively managing a territory to ensure that assigned cases pertaining to Takata airbag recalls, or other Original Equipment Manufacturers (OEM) critical initiatives assigned, are completed, or cases closed on identified targeted vehicles in their assigned geography.
Essential Job Functions:
  • Conduct field canvassing, "door knocks" and face-to-face visits at identified addresses to close cases with required documentation
  • Utilize MarketSource Salesforce.com Dashboard to review case assignments and closures
  • Subject matter expert on assigned initiative(s)
  • Understand and communicate to the customer any incentives, benefits, and programs pertaining to initiatives that are available.
  • Complete, upload, and record all information to specific requirements in Salesforce.com
  • Utilize mapping and route optimization tools to effectively maximize productivity
  • Educate consumers on the extreme importance of recall and/or initiative(s)
  • Overcome hesitancy and resistance from consumers to close cases
  • Develop relationships and work closely with assigned businesses in designated markets and field team members
  • Contact or visit other locations as assigned
  • Conduct investigative work to verify the accuracy of identified outcomes from call reports
  • Utilize databases and additional resources to find supporting documentation that substantiates or updates outcomes
  • Utilize available online resources to identify the location, owner, and disposition of identified target.
  • Conduct follow-up calls to validate phone numbers and/or schedule appointments for the field team
  • Document results of research in Salesforce.com or another database as directed

Qualifications
Required Knowledge, Skills, and Abilities:
  • Willingness to adhere to activity and reporting requirements
  • Proven experience interacting with customers in person, via phone call, text, and email
  • Effective communication and organization skills
  • Ability to work independently in the field with limited supervision
  • Ability to analyze and utilize key information to create territory action plans to achieve business objectives
  • Ability to make independent decisions in the field positively impacting business objectives
  • Excellent written, verbal, and communication skills
  • Ability and willingness to conduct presentations to both small and large groups of people, to a diverse audience including, business personnel, customers, and community leaders
  • Strong interpersonal skills
  • Ability to work a non-traditional schedule, weekends, and evenings
  • Bilingual desired (English/Spanish)

Job Requirements:
  • High School Diploma or equivalent
  • 1+ years of work experience, industry-specific background preferred
  • Must have reliable transportation to perform essential functions within an assigned geographic area
  • Valid Driver's License

Additional Job Requirements
  • Frequently position self to get in and out of a vehicle
  • Regularly ascend and descend stairs
  • Frequently move objects weighing up to twenty pounds
  • Consistently work in outdoor weather conditions

Additional Information
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@MarketSource.com.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.
Posted Salary Range
USD $25.97 - USD $27.97 /Hr.

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About MarketSource

Sourced by ZipRecruiter

MarketSource is a sales acceleration Company focused on delivering Better outcomes for many of the World’s most Iconic Brands. We Design and Operationalize Sales and Customer Experience Solutions for Companies in Retail and B2B Environments. Our solutions are Purpose Built and Tech enabled to deliver measurable improvements in Business outcomes. We live by a set of People focused Values that guide our relationships with each other and with our clients. By putting People First, working together to make others Successful, and Establishing a Rich and Empowered work culture, We create Opportunities for our people and the Businesses We Serve.

Industry

Marketing

Company size

10,000+ Employees

Headquarters location

Alpharetta, GA, US

Year founded

1974

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