Recall Manager Jobs (NOW HIRING)

National Practice Lead, Product Recall

As the National Practice Leader for Product Recall at Aon, you will play a pivotal role in shaping and delivering the broking strategy that drives value for clients while leading the industry with innovation and thought leadership.

This hybrid position allows for flexibility in working both virtually and from one of Aon's office in San Franciso, Chicago or New York City. Your primary responsibility will be to develop a coordinated broking organization that uses data and analytics to enhance client solutions and modernize the submission and quote processes. You will be tasked with matching clients' risk and capital solutions in a distinctive manner, ensuring that Aon remains at the forefront of the industry

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Develop and implement Aon's broking strategy for Product Recall.
• Build a coordinated broking organization that drives value to clients.
• Match client's risk and capital solutions in a distinctive manner.
• Drive best-in-class broking and operating model to modernize submission/quote processes.
• Lead carrier relationships to ensure insights and knowledge for increasing value from trading partners.
• Oversee the Product Recall Practice and implement the broking talent strategy.
• Manage staffing decisions to promote diverse teams and development opportunities.
• Communicate and implement strategies from National Broking Leadership.
• Engage in talent-related matters including goal setting, recruitment, and retention.
• Use Broker Scorecards to drive accountability and track performance.
• Lead Product Recall Market Relationship efforts.
• Maintain relationships with carrier's national management and senior leadership.
• Work closely with U.S. Broking Office Leaders to design solutions for clients.
• Champion DAU initiatives including Aon Carrier Link and Aon Optimizer.
• Support Account Executives and Production teams in sales campaigns.
• Serve as a leading voice in the RFP Process for Product Recall opportunities.
• Develop client-centric broking strategies to reduce Aon E&O exposure.

How this opportunity is different

In this role, you will lead all aspects of carrier relationships to ensure that Aon provides the vital insights and knowledge to increase value from trading partners. You will be responsible for the National Product Recall Practice, leading the approach to broking talent and ensuring compliance and collaboration across teams. You will lead the Product Recall team. Your role includes guiding them to meet corporate standards and encouraging diversity through staffing decisions and development.

You will also lead market relationship efforts, serving as an expert on market trends, pricing practices, and risk transfer products. Collaborating closely with U.S. Broking Office Leaders and Account Executives, you will design solutions that meet clients' needs while negotiating favorable terms with insurance carriers.

Your role will involve championing initiatives such as Aon Carrier Link and Aon Optimizer, contributing to the growth of Aon's nationwide Product Recall Portfolio. Additionally, you will support sales campaigns and drive broking approaches dedicated to clients to mitigate Aon’s E&O exposure, aligning with wider Product Specialty teams and initiatives.

Skills and experience that will lead to success

• Minimum 15 years negotiating Product Recall placements.
• Demonstrable record of being a ‘Highly Engaged Leader' at Aon or similar organization.
• Individual contributor dedicated to development.
• Solid Carrier Relations in the Product Recall Risk Market.
• Comfort learning and using new systems and applications.
• Ability to understand, analyze and apply data and analytics.
• Promote innovation in broking strategies.
• Experience handling difficult client conversations.
• Current insurance license or ability to quickly acquire insurance producer's license in all applicable states.

Education:

• Bachelor's degree in relevant subject area or equivalent years of proven experience

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions for our colleagues as well. 

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. 

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws

The salary range for this position (intended for U.S. applicants) is $250,000 to $300,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.  The salary may also be adjusted based on applicant’s geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary.  The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance. This role does not accrue vacation.  Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.  Eligibility for benefits is governed by the applicable plan documents and policies.

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