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Quality Improvement Manager Jobs (NOW HIRING)

Peloton

Manager, 3PL Quality Improvement

New York, NY · On-site

$123.60K - $151.85K/yr

ABOUT THE ROLE The Manager, 3PL Quality Improvement will be responsible for driving quality improvement initiatives across the North American Final Mile network. This position will work closely with ...

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How much do quality improvement manager jobs pay per year?

As of May 29, 2026, the average yearly pay for quality improvement manager in the United States is $89,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $105,000.00 per year, depending on experience, location, and employer.

What does a Quality Improvement Manager do?

A Quality Improvement Manager is responsible for overseeing and implementing strategies to enhance efficiency, effectiveness, and overall quality within an organization. They analyze performance data, identify areas for improvement, and develop initiatives to streamline processes, reduce errors, and ensure compliance with industry standards. Their role often involves collaborating with different departments, training staff on best practices, and measuring the impact of quality initiatives. By fostering a culture of continuous improvement, they help organizations achieve higher customer satisfaction and operational excellence.

What are the key skills and qualifications needed to thrive in the Quality Improvement Manager position, and why are they important?

To succeed as a Quality Improvement Manager, you need a strong background in quality assurance methodologies, data analysis, and process improvement, usually supported by a degree in healthcare, business, or a related field. Familiarity with tools such as Six Sigma, Lean methodologies, and quality management systems, as well as certifications like CPHQ (Certified Professional in Healthcare Quality), is highly advantageous. Excellent communication, leadership, and problem-solving skills enable you to drive change and collaborate effectively across departments. These skills are crucial for consistently enhancing organizational performance, ensuring compliance, and achieving measurable quality outcomes.

What are the common challenges faced by Quality Improvement Managers and how can they be addressed?

Quality Improvement Managers often encounter challenges such as resistance to change, balancing multiple initiatives, and aligning stakeholders with new quality standards. Addressing these issues requires strong change management skills, clear communication of the benefits of quality initiatives, and the ability to foster a culture of continuous improvement. Building strong relationships and collaborating closely with cross-functional teams is essential for successfully implementing process improvements. Recognizing and proactively managing potential barriers can help ensure smooth transitions and sustained quality enhancements within the organization.
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Quality Improvement Manager jobs near you
Quality Improvement - Manager STARS

Quality Improvement - Manager STARS

CommunityCare

Tulsa, OK • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary: The Stars Manager is responsible for leading the design, implementation, and continuous improvement of strategies to achieve and maintain superior CMS Star Ratings. This role serves as the key driver of cross-functional initiatives, leveraging data analytics, regulatory expertise, and strong leadership to optimize quality performance and member outcomes. The Stars Manager will develop, communicate, and execute strategy and goals within a matrixed organizational environment, ensuring alignment with corporate objectives and regulatory requirements.

Overall percentage of responsibilities pertaining to quality activities for this job role is 100%. KEY RESPONSIBILITIES: Serve as a subject matter expert on CMS Star Ratings, providing ongoing education and guidance to teams across the organization to build a shared commitment to excellence and regulatory compliance. Continuously monitor, evaluate, and report on the effectiveness of Stars initiatives, proactively identifying opportunities for improvement and implementing best-in-class solutions to achieve and sustain top-tier Star Ratings.

Ensure that best practices are followed and develop innovative approaches in collaboration with internal and external stakeholders to improve member and provider engagement, driving initiatives that directly impact Star Ratings outcomes and foster a culture of excellence. Analyze and interpret data from multiple data sources to identify trends, evaluate efficacy, proactively solve complex problems, remediate risks, and develop plans to drive continuous improvement across all Stars measures. Lead the strategy and tactical direction to improve member experience and provider HEDIS engagement, ensuring alignment with corporate objectives and CMS Star Ratings criteria, and champion efforts to achieve and maintain 4+ Star performance levels.

Work closely with data analysts to develop and manage targeting and monitoring capabilities, establishing robust tracking systems and KPIs to ensure progress toward Star Ratings targets is transparent and actionable. Develop content for leadership review, structure decks, anticipate key issues and questions and data needed to drive productive discussion, and provide strategic recommendations to support executive decision-making and Star Ratings advancement. Stay abreast of and keep the organization appraised of existing and new issues impacting Star ratings; lead program updates as needed and incorporate into work programs and processes, ensuring timely adaptation to CMS changes and industry best practices.

May engage and oversee the work of external vendors, holding partners accountable for delivering high-quality results that contribute to the organization's Star Ratings objectives. Proactively manage workload to consistently meet tight deadlines while maintaining prompt and effective communication in response to project needs. QUALIFICATIONS: Excellent written, verbal, and presentation skills.

Excellent analytical skills. Interpersonal skills to create relationships, and advance STARS objectives. Proficient in Microsoft Office applications.

Successful completion of Health Care Sanctions background check. EDUCATION/EXPERIENCE: Bachelor's Degree in Nursing, Business, Finance, healthcare or related field. Master's Degree preferred in a healthcare field (MPH, MSN, MHA) Three or more years of Medicare Stars Program and project management experience.

Managed Care experience. Five or more years' experience in managing teams, both direct reports and in a matrixed environment Project management and process improvement experience preferred.

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