Programs Manager Jobs (NOW HIRING)

Position Title: Law Program Site Manager

Reports To: Law Program Manager

Community: Alameda County

Office Location: Oakland, CA (up to 50% hybrid role of in-person and remote)

Compensation: $29.96/hourly, generous benefits package

Program Summary

The Law Program teaches young people about their rights and responsibilities under the law, while building community with FLY staff and volunteers. Classes are held in locked facilities, schools, and the community. Facilitators provide three months of group mentoring, a field trip to a local university, a mock court trial, and a program graduation ceremony.

Law Site Manager - Position Summary

This position oversees and manages all Law Program community and school sites; manages volunteer recruitment and training, and contributes to Law Program workshop facilitation. The Site Manager Reports to the Law Program Manager and supervises the Law Program Coordinator.

Position Responsibilities
Manage Law Program School, Facility, and Community Sites

• Responsible for day-to-day management of Law Program sites and meeting of program deliverables and outcomes associated with program sites, including meeting goals in recruitment, referral numbers, youth attendance, schedules, site contacts, and program calendar
• Assist Law Program growth in expansion areas and maintain existing stakeholder relationships, includes establishing new sites in collaboration with the Programs Manager and building and maintaining relationships with site contacts
• Conduct site visits to provide relevant feedback to facilitators and staff; coordinate site logistics to best fit volunteer and site needs
• Facilitate FLY’s law-related education curriculum at a minimum of 1-2 sites per semester
• Effectively and quickly connect with and engage youth in FLY’s programs
• Compile relevant data and complete grant reports for funding sources related to program successes and/or challenges in collaboration with the Programs Manager, as needed

Lead Recruitment, Training, and Management of Volunteer Facilitators

• Actively work to broaden volunteer recruitment base, review current recruitment plan and adjust accordingly to the current volunteer climate
• Lead Law Program staff in coordinating and delivering volunteer recruitment presentations at local colleges and within the community
• Nurture collaborative relationships with professors, college departments, and community organizations to receive volunteer applications
• Schedule and conduct interviews of all qualified applicants each semester and screen, select, and notify applicants in collaboration with the programs team 
• Design, update and implement volunteer training curriculum for all prospective and lead program facilitators, includes creating agendas, updating and/or creating training content, and assigning sessions to program staff
• Guide program staff in preparing and executing volunteer facilitator training; coordinating and confirming the attendance of guest speakers, presenters, youth panelists and all volunteer facilitators; ensure the set-up and logistics for training events in collaboration with the Programs Coordinator
• Ensure all volunteers have necessary tools needed to facilitate workshops and provide feedback to volunteers to enhance and build upon their skills 
• Ensure the Law Program coordinator processes all volunteer clearances within 48 hours of volunteer interviews

Oversee Youth Recruitment, Community Outreach, and Program Events

• Nurture and maintain relationships with school, community, and system providers to obtain youth referrals in collaboration with the Programs Manager
• Oversee youth referral collection and recruitment including speaking with guardians of youth and explaining the FLY Program, as needed
• Oversee event planning and logistics for volunteer training sessions, recognition ceremonies, and volunteer appreciation events
• Speak in formal and informal settings about FLY and the Law Program with audiences of varying sizes 
• Lead program staff in team meetings leading up to events and debrief meetings following events
• Seek out opportunities to provide law related education workshops within the community
• Coordinate and confirm outside resource people/guest speakers for workshops and events

Supervision and Performance Management

• Supervise, coach, and evaluate up to 2 direct reports
• Develop training plans and trainings for staff in collaboration with Programs Manager and Talent Team
• Conduct annual and 90-day performance reviews and professional development plans in collaboration with direct reports and regularly review work-product to provide staff with appropriate feedback
• Actively participate and, in some cases, support efforts for general staff development and training, as needed (i.e. special task force meetings, creation of policies and procedures, etc.)

Compensation & Benefits

This position is a full-time non-exempt role at a rate of $29.96/hour. Our Total Rewards Package also includes the following: 

• Full medical dental, vision, and chiropractic healthcare and retirement contribution match
• 10+ PTO Days
• 12 Holiday Days
• FLY provides 3-4 additional "rejuvenation days off" twice per year in July and December 
• Annual Wellness Funds 
• Annual Professional Development Funds
• Employee Assistance Program (paid for by FLY)
• Annual Staff Retreat, Holiday Party, End of Year Celebration, Team Off Sites, and other FLY Events. 
• Customize your Work Schedule (dependent on supervisor approval based on positional and departmental needs)
• Hybrid of In-Office and Remote Work (frequency of required in-person work is dependent upon the role)
• 8 Hours of Civic Engagement
• Mileage Reimbursement. 

At FLY, we have adopted a no-negotiation policy. This policy reflects our commitment to equity and ensuring that the offers we make to our candidates reflect competitive and appropriate compensation given the market and the role.

Our Commitment to Diversity, Equity, And Inclusion

At FLY, we embrace a diversity of identities, beliefs, thoughts, and experiences. We commit to creating an organizational culture of equity and inclusion to better serve our youth and communities. FLY is an Equal Opportunity Employer. We strive for an inclusive culture and a staff team that reflects diversity. Applicants for all job openings will be considered without regard to age, race, color, religion, sex/gender, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. We strongly encourage women; people of color, people who identify as part of the lesbian, gay, bisexual, transgender, and queer communities; people with experience in the juvenile justice or criminal justice systems; and people with disabilities to apply.  Fresh Lifelines for Youth is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or accommodation due to a disability, please contact us at (408) 263-2630 or compliance@flyprogram.org

COVID-19 Vaccination

At FLY, we are committed to the safety of our employees, clients, and all others who enter our workplace. As such, FLY would like to make clear that the COVID-19 vaccination is a condition of employment. However, FLY does allow staff to apply for exemptions based on medical history or sincerely held religious beliefs or practices. This must be approved through FLY’s compliance department. If you have any questions or would like to learn more, please contact us at (408) 263-2630 or email compliance@flyprogram.org

What to expect

• Application with 8-10 questions and an applicant screening question. 
  • No Cover Letter Required
• 2-3 Interviews (for many roles, at least 1 would be in person)
• Meet w/FLY youth
• Work Product (Done in advance of the Final Round Interview)

Position Requirements

The ideal candidate will have a deep commitment to equity, social, racial, and economic justice. They will be confident in performance and project management to deliver effective program implementation and high quality services for youth. The candidate will be familiar with local community-based organizations. The candidate will have a proven ability to engage, motivate, and inspire others to action. The ideal candidate should also have a passion for recruiting and managing community volunteers to engage in youth programs and systems change work. The candidate will believe in FLY’s vision and mission and will resonate with FLY’s values: accountable, dedicated, respectful, equitable and just, loving, innovative, hopeful, and youth-centered.

Core Competencies: Skills and behaviors that FLY expects and develops all staff to exhibit across all positions at various levels of proficiency (early stage, intermediate  and advanced) 

• Cultural Responsivity: Demonstrates an openness and commitment to equity, justice, and belonging. This includes being aware of one’s own bias and privilege, building an understanding of systems of oppression, and valuing diverse perspectives; you take actions to learn and contribute to an environment that creates power-sharing, access, and opportunity within our community.
• High Quality: The ability to own your work, be accountable, and take initiative to produce high-quality results. This includes setting and achieving standards that demonstrate a high level of care and commitment to our mission, our population, our colleagues and our partners.
• Collaboration: The ability to work effectively within a team and intentionally across teams to contribute to FLY’s mission and agency goals. When working with others, you exercise your strengths and build on the strengths of others.
• Communication: The ability to convey information effectively with consideration of the situation and audience. This includes communicating clearly with people of different backgrounds and cultures in which you demonstrate self-awareness, empathy, and active listening. 
• Problem Solving: Applies critical thinking to problem solving that considers multiple perspectives and actively identifies creative solutions to address individual and systemic challenges. 
• Adaptability: The ability to adapt and respond to change effectively. This includes engaging in continuous learning, maintaining a solutions orientation, and proactively seeking opportunities to be supportive of change that  best serves our mission.

Note on Qualifications: In FLY’s quest for an equitable hiring process, candidates are encouraged to apply even if they feel they only meet 75% of the position requirements.