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Product Advisor Jobs (NOW HIRING)

Dover Saddlery

Product Advisor - Manchester

Manchester, CT · On-site

$16.94 - $17.50/hr

Greet customers and provide exceptional customer service experience Answer questions, suggest promotional items and provide product information Process payments by totaling purchases; processing ...

Dover Saddlery

Product Advisor - Branchburg

Branchburg, NJ · On-site

$15.92 - $16.50/hr

Greet customers and provide exceptional customer service experience Answer questions, suggest promotional items and provide product information Process payments by totaling purchases; processing ...

Dover Saddlery

Product Advisor - Wellesley

Wellesley, MA · On-site

$15 - $16/hr

Greet customers and provide exceptional customer service experience Answer questions, suggest promotional items and provide product information Process payments by totaling purchases; processing ...

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Product Advisor information

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$40K

$111K

$246K

How much do product advisor jobs pay per year?

As of Jun 9, 2026, the average yearly pay for product advisor in the United States is $110,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $164,000.00 per year, depending on experience, location, and employer.

What jobs in the US pay $300,000 a year?

Product advisors typically do not earn $300,000 annually; such high salaries are more common in executive roles, specialized medical fields, investment banking, or senior technology positions. High-paying roles often require extensive experience, advanced skills, or leadership responsibilities. Compensation varies widely based on industry, location, and level of expertise.

What are the key skills and qualifications needed to thrive as a Product Advisor, and why are they important?

To thrive as a Product Advisor, you need in-depth product knowledge, strong sales acumen, and typically a background in customer service or retail. Familiarity with point-of-sale (POS) systems, customer relationship management (CRM) tools, and sometimes specific product certifications is beneficial. Exceptional communication, active listening, and problem-solving skills help build trust and rapport with customers. These skills are vital for delivering tailored recommendations, driving sales, and ensuring customer satisfaction in a competitive marketplace.

How does a Product Advisor typically collaborate with sales and development teams to enhance customer satisfaction?

Product Advisors play a key role in bridging the gap between customers, sales, and development teams. They gather and analyze customer feedback, share insights with the product development team, and help sales staff understand product features and benefits. This collaboration ensures that customer needs are addressed in both product design and sales strategies, leading to improved customer satisfaction. Product Advisors often participate in cross-functional meetings and provide training or support to ensure everyone is aligned on product updates and customer expectations.

What are Product Advisors?

Product Advisors are professionals who help customers make informed decisions about purchasing products or services. They possess in-depth knowledge about the products they represent and provide guidance based on customers' needs, preferences, and budgets. Product Advisors often work in retail, technology, automotive, or financial sectors, and their main goal is to ensure customer satisfaction while driving sales. They may also handle product demonstrations, answer technical questions, and assist with after-sales support.

What is the difference between Product Advisor vs Sales Associate?

AspectProduct AdvisorSales Associate
Required CredentialsKnowledge of products, customer service skillsBasic sales skills, customer interaction
Work EnvironmentRetail stores, showrooms, electronics or appliance storesRetail settings across various industries
Employer & Industry UsageUsed in electronics, appliances, and specialty storesCommon across retail sectors like apparel, electronics, and more
Search & Comparison IntentUnderstanding product expertise and customer guidance rolesGeneral retail sales roles and customer service

Product Advisors focus on providing detailed product knowledge and personalized customer assistance, often requiring specific product expertise. Sales Associates handle broader sales tasks, including customer interactions and transactions. While both roles involve customer service in retail environments, Product Advisors typically have more specialized product knowledge, making them ideal for technical or high-end products.

More about Product Advisor jobs
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Product Advisor jobs near you
Product Advisor - Alpharetta

Product Advisor - Alpharetta

Dover Saddlery

Norcross, GA • On-site

Other

Posted 5 days ago

Dover Saddlery rating

6.0

Company rating: 6.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Summary:
Responsible for providing customers with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized.
Responsibilities:
Greet customers and provide exceptional customer service experience
Answer questions, suggest promotional items and provide product information
Process payments by totaling purchases; processing checks, cash and store or other credit cards.
Process customer refunds courteously and professionally.
Process merchandise shipments
Assist with store upkeep
Perform other duties as assigned
Requirements:
Must have English equestrian experience
Basic understanding of sales principles and customer service practices
Solid communication and interpersonal skills
Ability to read, write and effectively communicate with customers, peers and management
Telephone etiquette
Ability to multi-task, while being attentive to customers
Ability to work as part of a team and take initiative independent of direct supervision
This position involves constant moving, talking, hearing, reaching, grabbing, and standing for most of the shift. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Available to work a variety of hours, which may include mornings, evenings, weekends, and holidays
High school diploma or equivalent, or in pursuit of a diploma
Team Player
Problem Solving

Apply