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Process Improvement Analyst Jobs in Florida (NOW HIRING)

Adecco

Process Design Analyst

Tampa, FL · Hybrid

$77.46/hr

Analyze business processes, identify improvement opportunities, and implement process transformation initiatives to enhance operational efficiency, quality, and risk management. * Partner with Line ...

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Process Improvement Analyst information

See Florida salary details

$36.2K

$60.2K

$75.1K

How much do process improvement analyst jobs pay per year?

As of Sep 2, 2026, the average yearly pay for process improvement analyst in Florida is $60,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,400.00 and $66,500.00 per year, depending on experience, location, and employer.

What is a process improvement analyst?

A Process Improvement Analyst is a professional who evaluates and enhances business processes within an organization to increase efficiency, reduce costs, and improve overall performance. They use data analysis, process mapping, and various methodologies like Lean or Six Sigma to identify areas for improvement. Their work often involves collaborating with different departments to implement changes, monitor outcomes, and ensure that improvements are sustainable over time. Ultimately, their goal is to streamline operations and help the organization achieve its strategic objectives.

What does a process improvement analyst do?

A process improvement analyst studies the various stages of a project and breaks them down into individual steps. In this career, your job duties are to research information on current features of a process and make recommendations to management on how to improve quality process problems to reduce errors. The qualifications for a career as a process improvement analyst include a bachelor’s degree in information technology, business administration, or a related degree. Good skills to have include written and verbal communication, data analysis, and analytical problem-solving.

What are the key skills and qualifications needed to thrive as a process improvement analyst, and why are they important?

To thrive as a Process Improvement Analyst, you need strong analytical skills, process mapping expertise, and a background in business, engineering, or a related field. Familiarity with Lean, Six Sigma methodologies, and process analysis tools like Microsoft Visio or Minitab is typically required, with certifications such as Lean Six Sigma Green Belt often preferred. Excellent communication, problem-solving abilities, and stakeholder management are soft skills that set top performers apart. These competencies are crucial for identifying inefficiencies, driving organizational change, and ensuring sustainable process enhancements.

How does a process improvement analyst typically collaborate with other departments to implement changes?

Process Improvement Analysts work closely with cross-functional teams, including operations, IT, finance, and management, to identify inefficiencies and develop actionable solutions. They often facilitate workshops, lead process mapping sessions, and gather feedback from various stakeholders to ensure proposed improvements are practical and aligned with business goals. Successful analysts build strong relationships across departments, ensuring clear communication and smooth adoption of new processes. This collaborative approach is essential for driving sustainable change and achieving measurable results.

What is the difference between Process Improvement Analyst vs Business Analyst?

AspectProcess Improvement AnalystBusiness Analyst
Primary FocusOptimizing processes and workflowsAnalyzing business needs and requirements
CertificationsLean, Six Sigma, PMP (sometimes)CBAP, PMI-PBA, Business Analysis certifications
Work EnvironmentManufacturing, healthcare, finance, corporateIT, finance, healthcare, consulting
Key SkillsProcess mapping, data analysis, problem-solvingRequirements gathering, stakeholder communication, documentation

While both roles involve analysis, the Process Improvement Analyst primarily focuses on streamlining processes and increasing efficiency, often using methodologies like Lean or Six Sigma. The Business Analyst concentrates on understanding business needs, gathering requirements, and facilitating solutions. Both roles are essential in organizational improvement but serve different core functions.

Is process improvement analyst a good career?

A process improvement analyst is a valuable role focused on analyzing and optimizing business processes to increase efficiency and reduce costs. It typically requires strong analytical skills, knowledge of methodologies like Six Sigma or Lean, and proficiency with data analysis tools. The career offers opportunities for advancement into management or specialized consulting roles.
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Process Improvement Analyst jobs near you
Infographic showing various Process Improvement Analyst job openings in Florida as of August 2026, with employment types broken down into 96% Full Time, 2% Temporary, and 2% Contract. Highlights an 86% In-person, 6% Hybrid, and 8% Remote job distribution, with an average salary of $60,188 per year, or $28.9 per hour.

Process Improvement Associate I

JPMorgan Chase & Co.

Heathrow, FL • On-site

Full-time

Medical, Retirement

Posted 14 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 499 frontline employees who took The Breakroom Quiz

72nd of 174 rated banks

Job description


Help shape smoother travel experiences by improving the tools teams rely on every day. In this role, you will build and refine user-friendly desktop workflows that make complex tasks easier, faster, and more consistent. You will collaborate across operations, technology, and business partners to solve issues and prevent losses. You will also help standardize how work gets done across multiple travel products and processes. If you enjoy problem-solving, structured testing, and continuous improvement, this role offers opportunities to make meaningful impact.
As a Process Improvement Associate in the mid and back office operations team, you will design, enhance, and support desktop workflow solutions used for travel booking and servicing. You will partner with stakeholders to improve usability, reduce operational risk, and resolve defects through testing, documentation, and continuous improvement.
Job responsibilities
  • Design, develop, and maintain desktop workflow solutions (including Travelport+ SmartButtons and Sabre Red Apps) to support consistent booking and post-booking servicing processes
  • Build and enhance user interface workflows across global distribution system (GDS) environments to improve efficiency and user experience
  • Test, validate, and document workflow changes to support quality releases and reliable operational outcomes
  • Troubleshoot unexpected behaviors, defects, and usability issues, and escalate with clear evidence and reproduction steps
  • Collaborate with operations, technology, incident management, and finance partners to prioritize fixes and drive timely resolution
  • Participate in phone-based meetings to support project delivery, readiness activities, and issue triage
  • Perform specialized back-office tasks and project work to mitigate risk and help prevent potential losses
  • Use GDS scripting, where appropriate, to complement user interface solutions and support operational continuity

Required qualifications, capabilities and skills
  • 3 years of experience in travel operations (for example, reservations, ticketing, quality control, or help desk support)
  • Demonstrated experience designing, supporting, or troubleshooting Travelport+ SmartButtons and/or Sabre Red Apps
  • Working knowledge of GDS environments and tools (for example, Worldspan, Sabre, Apollo, and/or Travelport+)
  • Ability to use GDS cryptic formats to research issues and validate workflow outcomes
  • Experience performing structured testing and validation, including documenting test results and defects
  • Working knowledge of GDS scripting tools (for example, Worldspan ScriptPro and/or Sabre Scribe)
  • Knowledge of airfare rules and product types (for example, negotiated, preferred, and net fares)
  • Ability to assess operational risk in proposed changes and recommend practical, controlled solutions
  • Strong research, problem-solving, and root-cause analysis skills
  • Strong oral and written communication skills, including the ability to explain technical concepts to non-technical partners
  • Proficiency in Microsoft Excel, PowerPoint, and Word

Preferred qualifications, capabilities and skills
  • Experience with the Amadeus GDS environment and related scripting tools (for example, QuickScripts)
  • Experience with JavaScript and/or TypeScript for automation or workflow enablement
  • Experience with general coding and/or automation (for example, C#)
  • Proficiency in Microsoft Project and Microsoft Visio
  • Experience providing post-booking support for hotel and car reservations
  • Strong understanding of operational complexities across multiple travel products
  • Bachelor's degree or equivalent practical experience

Note: Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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