Job Summary:
JourneyTeam is a company dedicated to helping organizations effectively use Microsoft technologies. They are seeking a Pre Sales Solution Architect to support their Customer Experience and Copilot Solutions practice by partnering with sales teams and executive stakeholders to shape solutions that align technology strategies with business outcomes.
Responsibilities:
โข Own CXC revenue by helping create offers and working with individual team members to advance and close strategic opportunities.
โข Lead and help close complex deals by presenting tailored solutions and providing technical and business insight throughout the sales process.
โข Design and present end-to-end solution approaches leveraging Microsoft Dynamics 365 Customer Engagement, Power Platform, Microsoft 365, Copilot, and AI-driven capabilities.
โข Develop business cases and ROI models that clearly connect proposed solutions to measurable business value.
โข Lead discovery sessions, workshops, and demos that uncover customer priorities, clarify business needs, and build confidence in the recommended solution.
โข Build trusted relationships with executive stakeholders and serve as a strategic advisor throughout the pursuit process.
โข Translate customer challenges into practical, achievable solution strategies that align with JourneyTeamโs delivery capabilities and long-term client success.
โข Define solution direction and execution considerations that support strong customer outcomes and lasting partnerships.
โข Stay current on Microsoft innovation, market trends, and customer needs to strengthen JourneyTeamโs solution positioning.
โข Collaborate across sales, marketing, and delivery teams to ensure solutions are well-scoped, aligned, and positioned for successful implementation.
โข Support the growth and development of junior team members and peers by sharing knowledge, mentorship, and pre-sales best practices.
โข Share customer and market insights with internal leaders to help refine solution strategy and strengthen our go-to-market approach.
Qualifications:
Required:
โข 10+ years of experience in pre-sales, solution architecture, consulting, or strategic sales within the Microsoft ecosystem, with a proven track record of driving results and contributing to revenue growth.
โข Demonstrated success owning or influencing revenue targets in a commission-based or quota-carrying role, with the ability to help accelerate deals and move opportunities forward with urgency.
โข Strong expertise in Microsoft Dynamics 365 Customer Engagement solutions, including Sales, Customer Service, and Field Service, along with Power Platform, Microsoft 365, Copilot, and AI-driven capabilities.
โข Ability to lead discovery, develop solution strategy, and present business and technical recommendations to executive stakeholders with credibility and confidence.
โข Proven ability to collaborate effectively across sales, marketing, and technical delivery teams to build well-scoped solutions and support successful customer outcomes.
โข Strong judgment, communication, and follow-through, with a pace-oriented mindset and a commitment to ownership, accountability, and making and keeping commitments.
Preferred:
โข Preferred certifications include Dynamics 365 certifications, Microsoft Catalyst Certification, and related credentials such as PMP, APICS, or Prosci.
Company:
JourneyTeam is a technology provider with over 30 years' experience specializing in Microsoft business applications and technology Founded in 1993, the company is headquartered in Draper, USA, with a team of 51-200 employees. The company is currently Growth Stage.