As a pre-sales systems engineer, you work with customers to ensure product and solution offerings meet their business needs. Your responsibilities include presenting on the current status of development, finding solutions for problems identified during the design process, and providing technical support for delivery and deployment. Pre-sales systems engineers provide feedback to project managers and engineering departments, stay up-to-date with competitors, actively generate leads for potential customers, and collaborate to recommend new customer solutions. Frequent communication with clients is vital, and you use audio and video conferencing tools when necessary.