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Pos Helpdesk Jobs (NOW HIRING)

POS Sales Agent

Woburn, MA · On-site

$16/hr

  • Medical

Whether helping a first-time customer feel comfortable or guiding a returning customer toward their ... POS transactions following Sanctuary SOPs and Massachusetts regulations • Ensure all cash ...

Experience with Aloha POS helpful. REQUIREMENTS * 2-3 years Bartender Experience Set in a former jailhouse, this trendy lounge with patio pours drinks amid celebrity mug shots.

Flexible pricing models that help sales partners stay competitive in the field * Fast installs, responsive underwriting, and 24/7 U.S.-based support led by engineers * Offline-capable POS technology ...

Flexible pricing models that help sales partners stay competitive in the field * Fast installs, responsive underwriting, and 24/7 U.S.-based support led by engineers * Offline-capable POS technology ...

Flexible pricing models that help sales partners stay competitive in the field * Fast installs, responsive underwriting, and 24/7 U.S.-based support led by engineers * Offline-capable POS technology ...

Flexible pricing models that help sales partners stay competitive in the field * Fast installs, responsive underwriting, and 24/7 U.S.-based support led by engineers * Offline-capable POS technology ...

Restaurant POS Service Analyst

Dallas, TX · Remote

$22 - $30.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Help customers understand and use core FoodTec solutions including restaurant POS, menu configuration, online ordering, loyalty, marketing, and other platform features * Gather and manage discovery ...

Restaurant POS Service Analyst

Needham, MA · Remote

$22 - $30.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Help customers understand and use core FoodTec solutions including restaurant POS, menu configuration, online ordering, loyalty, marketing, and other platform features * Gather and manage discovery ...

Restaurant POS Service Analyst

Dallas, TX · Remote

$22 - $30.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Help customers understand and use core FoodTec solutions including restaurant POS, menu configuration, online ordering, loyalty, marketing, and other platform features * Gather and manage discovery ...

C# Developer (POS Applications)

Bethesda, MD · Hybrid

$55 - $75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

C# Developer (POS Applications) Location: Bethesda, MD Work Environment: Hybrid - 4 days onsite, 1 ... You'll help build scalable, production-ready applications that support transaction processing ...

Field Technician

Miami, FL

$19 - $25.75/hr

Company Description POS Networks provides complete professional IT Services for small and medium ... help you move forward to grow your business and scale up. As an enterprise class Information ...

Showing results 41-60

Pos Helpdesk information

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How much do pos helpdesk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for pos helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the POS Helpdesk position, and why are they important?

To thrive as a POS Helpdesk professional, you need strong technical troubleshooting skills, knowledge of point-of-sale (POS) systems, and typically a background in IT or customer support. Experience with POS software such as NCR, Micros, or Square, familiarity with remote desktop tools, and relevant certifications like CompTIA A+ are highly valued. Excellent communication, patience, and problem-solving abilities help you stand out in assisting users with varying technical backgrounds. These skills are essential to resolve issues efficiently, minimize downtime, and ensure smooth business operations.

What are the typical daily responsibilities of a POS Helpdesk specialist?

As a POS Helpdesk specialist, your day-to-day tasks generally involve providing technical support to end-users experiencing issues with point-of-sale systems, either remotely or on-site. You’ll troubleshoot hardware and software problems, perform system updates, configure new POS terminals, and document support requests. In many organizations, you’ll also work closely with IT staff, vendors, and store personnel to resolve complex issues and ensure minimal disruption to sales operations. Staying up-to-date with the latest POS technologies and solutions is often part of the role, which helps in proactively preventing future issues.

What is a POS Helpdesk?

A POS Helpdesk job involves providing technical support for point-of-sale (POS) systems used in retail, hospitality, and other industries. Responsibilities include troubleshooting software and hardware issues, assisting users with transaction errors, and ensuring proper system functionality. POS Helpdesk professionals may also configure new equipment, update software, and escalate complex issues to higher-level support. Strong problem-solving skills and customer service abilities are essential in this role.

More about Pos Helpdesk jobs

What cities are hiring for Pos Helpdesk jobs?

Cities with the most Pos Helpdesk job openings:

What are the most commonly searched types of Pos Helpdesk jobs?

The most popular types of Pos Helpdesk jobs are:

What states have the most Pos Helpdesk jobs?

States with the most job openings for Pos Helpdesk jobs include:

What job categories do people searching Pos Helpdesk jobs look for?

The top searched job categories for Pos Helpdesk jobs are:

Infographic showing various Pos Helpdesk job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

$16/hr

Full-time

Medical

Re-posted 6 days ago


Job description

POS Sales Agent - Sanctuary Woburn
Salary: $16 an hour | Hourly Non-Exempt | Full-Time and Part-Time Opportunities Available
Help Create the Customer Experience at Sanctuary Woburn
At Sanctuary Medicinals, our POS Sales Agents are more than cashiers. They are product guides, customer advocates, problem solvers, and the energy behind the sales floor. As part of the opening team for Sanctuary Saugus, you will help build an exciting, welcoming, and educational retail experience from the ground up.
We are looking for outgoing, motivated people who enjoy connecting with customers, learning about cannabis, and working in a fast-paced retail environment. Whether helping a first-time customer feel comfortable or guiding a returning customer toward their next favorite product, you will play a huge role in shaping the customer experience every day.
If you enjoy talking with people, staying busy, learning new products, and working with a strong team, this is the role for you.
Duties & Responsibilities
• Create a welcoming and positive experience for every customer
• Build strong customer relationships through education, communication, and product knowledge
• Assist customers and patients with selecting products that best fit their needs and preferences
• Maintain up-to-date knowledge of cannabis strains, cannabinoids, terpenes, consumption methods, and product categories
• Stay informed on cannabis industry trends, products, and events
• Explain the differences between flower, vapes, concentrates, edibles, tinctures, pre-rolls, and other product types
• Accurately complete all POS transactions following Sanctuary SOPs and Massachusetts regulations
• Ensure all cash handling and transaction procedures are completed correctly
• Maintain organized and accurate customer interaction records
• Keep workstations clean, organized, and sanitized throughout the shift
• Support teammates during busy periods and help maintain smooth floor operations
• Help create a fun, fast-paced, and team-oriented environment
• Resolve customer concerns professionally and escalate issues when necessary
What Makes Someone Great in This Role
• Friendly, outgoing, and customer-focused personality
• Passion for cannabis education and customer experience
• Strong communication and listening skills
• Ability to multitask while staying organized
• Positive attitude and strong work ethic
• Comfortable working in fast-paced retail environments
• Team-oriented mindset with willingness to jump in and help
• Ability to stay calm and professional during busy periods
Required Skills & Abilities
• Excellent verbal and written communication skills
• Ability to resolve problems professionally and efficiently
• Performs well under pressure in high-volume environments
• Flexible schedule including nights, weekends, and holidays
• Strong multitasking and organizational skills
• Basic computer and POS system knowledge
• Attention to detail and accuracy with transactions
Education & Experience
Must be 21 years of age or older
High School Diploma or equivalent required
Must pass all required background checks
Minimum one year of hospitality, retail, or cannabis experience preferred
Previous dispensary or cannabis industry experience is a plus
Basic computer and Microsoft Office skills required
Physical Requirements
Ability to sit or stand for extended periods of time
Ability to lift up to 50 lbs
Comfortable working in a busy retail environment throughout the shift
Additional Employment Information
This position may require nights, weekends, and holidays based on operational needs. Schedules and job duties may change at any time to support business operations.
Sanctuary Medicinals is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on business needs, job requirements, and individual qualifications.
All employees are expected to cooperate with regulatory inspections and audits, which may include participating in meetings or interviews with inspectors, auditors, regulators, or other authorized parties as requested.