ZipRecruiter

Log In

1

Pos Helpdesk Jobs (NOW HIRING)

Spencer's

POS Lead - Second Shift

Egg Harbor Township, NJ · On-site

$25 - $27.50/hr

The Team Lead also supports the training and development of new POS helpdesk hires and ensures operational continuity in the Supervisor's absence. Perform all duties of a POS Associate, including ...

Focus Point Of Sale

POS Help Desk Technician

Irvine, CA · On-site

$21.50 - $29/hr

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be ...

Focus Point of Sale

POS Help Desk Technician

Irvine, CA

$21.50 - $29/hr

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be ...

Inficare Technologies

POS Engineer

Boston, MA · On-site

$134K - $177K/yr

... help design and evaluate next-generation POS hardware and edge computing architecture for a large Quick Service Restaurant (QSR) environment as part of a team. The position is an onsite role in our ...

Inficare Technologies

POS Engineer

Boston, MA · On-site

$134K - $177K/yr

... help design and evaluate next-generation POS hardware and edge computing architecture for a large Quick Service Restaurant (QSR) environment as part of a team. The position is an onsite role in our ...

PayRilla

POS Installer

Orangeburg, SC · On-site

PayRilla is seeking a motivated and tech-savvy POS Installer & On-site Trainer to join our growing ... You'll also provide on-site training to help business owners and their staff feel confident using ...

Loews Hotels

POS Integrator

Orlando, FL

... to help maintain reliable and secure POS environments. Who You Are : * Detail oriented and ... methodical, with a strong focus on accuracy and adherence to technical standards. * Service ...

U.S. Marine Corps

POS Specialist

Quantico, VA · On-site

$75K - $90K/yr

Learn more about this agency Duties Help Provides application support in efforts to deliver software solutions and services for the Point of Sale (POS) systems for Marine Corps Community Services ...

Times Supermarket

POS Clerk

Honolulu, HI · On-site

$18/hr

POS Clerk Starting rate of pay: $18.00/hr Company Benefits: • Flexible Hours • Employee ... to help make any necessary corrections in HQ to ensure cost and pricing integrity. +Meet the ...

UST Xpanxion

POS Engineer

Irving, TX · On-site

$6.0K - $80K/yr

The POS Engineer functions as a technical expert related to POS and related technologies to help lead and support the business and specific customer integrations. Qualifications * Undergraduate ...

Apply Early

Arrow International, Inc

Specialist, POS

Lexington, KY · On-site

Responds to and assist customers in a timely, helpful, and respectful manner. Provides services ... POS equipment prior to installation at customer site. Inputs all menu information and reviews for ...

Xpanxion

POS Engineer

Irving, TX · On-site

$60K - $80K/yr

The POS Engineer functions as a technical expert related to POS and related technologies to help lead and support the business and specific customer integrations. Qualifications * Undergraduate ...

Arrow International Inc

Specialist, POS

Lexington, KY · On-site

Responds to and assist customers in a timely, helpful, and respectful manner. Provides services ... POS equipment prior to installation at customer site. Inputs all menu information and reviews for ...

Apply Early

Superior Grocers

POS Technician I

Santa Fe Springs, CA · On-site

... the help of our software provider. • Open and close service tickets with our POS application and hardware support vendors. • Create and replace as needed "Manager Override Barcodes" for all ...

next page

Showing results 1-20

All JobsPos Helpdesk Jobs

Pos Helpdesk information

See salary details

$12

$23

$33

How much do pos helpdesk jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for pos helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Pos Helpdesk position, and why are they important?

To thrive as a POS Helpdesk professional, you need strong technical troubleshooting skills, knowledge of point-of-sale (POS) systems, and typically a background in IT or customer support. Experience with POS software such as NCR, Micros, or Square, familiarity with remote desktop tools, and relevant certifications like CompTIA A+ are highly valued. Excellent communication, patience, and problem-solving abilities help you stand out in assisting users with varying technical backgrounds. These skills are essential to resolve issues efficiently, minimize downtime, and ensure smooth business operations.

What are the typical daily responsibilities of a POS Helpdesk specialist?

As a POS Helpdesk specialist, your day-to-day tasks generally involve providing technical support to end-users experiencing issues with point-of-sale systems, either remotely or on-site. You’ll troubleshoot hardware and software problems, perform system updates, configure new POS terminals, and document support requests. In many organizations, you’ll also work closely with IT staff, vendors, and store personnel to resolve complex issues and ensure minimal disruption to sales operations. Staying up-to-date with the latest POS technologies and solutions is often part of the role, which helps in proactively preventing future issues.

What is a POS Helpdesk job?

A POS Helpdesk job involves providing technical support for point-of-sale (POS) systems used in retail, hospitality, and other industries. Responsibilities include troubleshooting software and hardware issues, assisting users with transaction errors, and ensuring proper system functionality. POS Helpdesk professionals may also configure new equipment, update software, and escalate complex issues to higher-level support. Strong problem-solving skills and customer service abilities are essential in this role.

More about Pos Helpdesk jobs
What cities are hiring for Pos Helpdesk jobs? Cities with the most Pos Helpdesk job openings:
What are the most commonly searched types of Pos Helpdesk jobs? The most popular types of Pos Helpdesk jobs are:
What states have the most Pos Helpdesk jobs? States with the most job openings for Pos Helpdesk jobs include:
What job categories do people searching Pos Helpdesk jobs look for? The top searched job categories for Pos Helpdesk jobs are:
Pos Helpdesk jobs near you
Infographic showing various Pos Helpdesk job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
POS Lead - Second Shift

POS Lead - Second Shift

Spencer Gifts

Egg Harbor Township, NJ • On-site

$25 - $27.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Spencer's rating

5.5

Company rating: 5.5 out of 10

Based on 203 frontline employees who took The Breakroom Quiz

69th of 102 rated fashion retailers

Job description

Overview
We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"
At Spencer's and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
One Team / One Goal
We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.
We offer a comprehensive benefits package that includes:
  • Flexible work environment
  • Career advancement
  • Competitive base salary
  • Bonus opportunity
  • Vacation, Personal, Sick and Holiday pay
  • Medical, Dental, Vision, Disability, Life and AD&D insurance
  • 401k with a company match
  • 30% merchandise discount

Responsibilities
The POS Team Lead organizes and directs the daily activities of POS Associates. This role is responsible for providing technical assistance in all levels of problem identification, performing detailed troubleshooting of store POS and Store WAN equipment, and ensuring the successful completion of projects assigned by the POS Supervisor. The Team Lead also supports the training and development of new POS helpdesk hires and ensures operational continuity in the Supervisor's absence.
  • Perform all duties of a POS Associate, including initial problem identification and supporting field emergencies after business hours (e.g., Store Maintenance, Asset Management, Operational issues) by placing service calls to appropriate contractors or escalating issues as necessary
  • Troubleshoot and repair various hardware equipment, such as PCs, laser printers, receipt printers, cash drawers, barcode scanners, and portable data terminals
  • Support and monitor the installation and performance of store WAN equipment
  • Lead and assist in escalated store communications and troubleshooting complex situations with POS Helpdesk Associates
  • Serve as the primary supporter in training new POS helpdesk hires; provide instruction, support, and confirmation of appropriate escalation paths for First Level Associates
  • Create and manage the weekly schedule, ensuring coverage for all shifts
  • Ensure that tasks are completed and all problems are attended to in the Supervisor's absence
  • Write, update, and review relevant documentation for departmental use, such as training and resource materials, ensuring technical accuracy and consistent presentation
  • Perform operational functions of polling store data, including scheduling, monitoring, and controlling the processing, transmission, and retrieval of store data
  • Maintain effective shift communication among all team leads, ensuring current information is exchanged between shifts
  • Schedule will be flexible: must be able to work weekends or extended hours

Qualifications
  • Associate's degree (A.A.) or equivalent from a two-year college or technical school; or two to four years of related experience and/or training; or an equivalent combination of education and experience.
  • Availability to work second shift on a Sunday-Thursday schedule is required
  • Proficiency with Call Logging Software, Cloud-Based Management Software, Spreadsheet, and Word Processing software (including Microsoft Office)
  • Knowledge of LAN technologies, including routers, firewalls, VPN, TCP/IP, VOIP, DHCP, and DNS
  • Hands-on experience diagnosing problems with PC hardware
  • Superior troubleshooting skills and the ability to learn quickly
  • Excellent telephone etiquette and the ability to communicate technical information clearly to non-technical users
  • Ability to interact effectively with all levels of associates and outside vendors
  • Demonstrated leadership and training capabilities
  • Strong positive attitude, people-oriented, and willingness to assume responsibility
  • Ability to work under pressure and work extra hours as required
  • Routine physical activity including standing, walking, bending, and reaching overhead
  • Ability to occasionally lift or carry up to 25 lbs
  • Regular use of hands for handling materials; clear verbal communication (talking/hearing) required
  • Visual abilities include close and distance vision, color and peripheral vision, depth perception, and focus adjustment

The pay range reflects the potential base salary range for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position.
Pay Range
$25.00 - $27.50 an hour

What Spencer's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply