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Pos Helpdesk Jobs in California (NOW HIRING)

POS Help Desk Technician

Irvine, CA

$21.50 - $29/hr

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be ...

POS Help Desk Technician

Irvine, CA · On-site

$21.50 - $29/hr

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be ...

... the help of our software provider. • Open and close service tickets with our POS application and hardware support vendors. • Create and replace as needed "Manager Override Barcodes" for all ...

... Point Of Sale (POS) testing - Good working knowledge of software testing practices 3Good ... help train offshore resources Has to be self-motivated, accountable and a good team player ...

... Point Of Sale (POS) testing - Good working knowledge of software testing practices 3Good ... help train offshore resources Has to be self-motivated, accountable and a good team player ...

Implement new POS application modifications with the help of our software provider. * Open and close service tickets with our POS application and hardware support vendors. * Create and replace as ...

Flexible pricing models that help sales partners stay competitive in the field * Fast installs, responsive underwriting, and 24/7 U.S.-based support led by engineers * Offline-capable POS technology ...

Flexible pricing models that help sales partners stay competitive in the field * Fast installs, responsive underwriting, and 24/7 U.S.-based support led by engineers * Offline-capable POS technology ...

Flexible pricing models that help sales partners stay competitive in the field * Fast installs, responsive underwriting, and 24/7 U.S.-based support led by engineers * Offline-capable POS technology ...

Flexible pricing models that help sales partners stay competitive in the field * Fast installs, responsive underwriting, and 24/7 U.S.-based support led by engineers * Offline-capable POS technology ...

Flexible pricing models that help sales partners stay competitive in the field * Fast installs, responsive underwriting, and 24/7 U.S.-based support led by engineers * Offline-capable POS technology ...

Flexible pricing models that help sales partners stay competitive in the field * Fast installs, responsive underwriting, and 24/7 U.S.-based support led by engineers * Offline-capable POS technology ...

Flexible pricing models that help sales partners stay competitive in the field * Fast installs, responsive underwriting, and 24/7 U.S.-based support led by engineers * Offline-capable POS technology ...

As IT Helpdesk Support - Retail, you'll play a key role in ensuring our SKIMS retail stores run ... and resolve POS, mobile device, printer, and network issues in a timely manner • Assist with ...

IT Helpdesk Support

Los Angeles, CA · On-site

$100K - $110K/yr

Troubleshoot and resolve POS, mobile device, printer, and network issues in a timely manner ... k or technical support, ideally supporting retail environments * Experience with POS systems ...

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Pos Helpdesk information

See California salary details

$12

$22

$33

How much do pos helpdesk jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for pos helpdesk in California is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Pos Helpdesk position, and why are they important?

To thrive as a POS Helpdesk professional, you need strong technical troubleshooting skills, knowledge of point-of-sale (POS) systems, and typically a background in IT or customer support. Experience with POS software such as NCR, Micros, or Square, familiarity with remote desktop tools, and relevant certifications like CompTIA A+ are highly valued. Excellent communication, patience, and problem-solving abilities help you stand out in assisting users with varying technical backgrounds. These skills are essential to resolve issues efficiently, minimize downtime, and ensure smooth business operations.

What are the typical daily responsibilities of a POS Helpdesk specialist?

As a POS Helpdesk specialist, your day-to-day tasks generally involve providing technical support to end-users experiencing issues with point-of-sale systems, either remotely or on-site. You’ll troubleshoot hardware and software problems, perform system updates, configure new POS terminals, and document support requests. In many organizations, you’ll also work closely with IT staff, vendors, and store personnel to resolve complex issues and ensure minimal disruption to sales operations. Staying up-to-date with the latest POS technologies and solutions is often part of the role, which helps in proactively preventing future issues.

What is a POS Helpdesk job?

A POS Helpdesk job involves providing technical support for point-of-sale (POS) systems used in retail, hospitality, and other industries. Responsibilities include troubleshooting software and hardware issues, assisting users with transaction errors, and ensuring proper system functionality. POS Helpdesk professionals may also configure new equipment, update software, and escalate complex issues to higher-level support. Strong problem-solving skills and customer service abilities are essential in this role.

What are the most commonly searched types of Pos Helpdesk jobs in California? The most popular types of Pos Helpdesk jobs in California are:
Infographic showing various Pos Helpdesk job openings in California as of July 2026, with employment types broken down into 29% Full Time, 67% Part Time, 2% Temporary, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,523 per year, or $22.8 per hour.

$21.50 - $29/hr

Other

Posted 15 days ago


Job description

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be responsible for identifiying, researching, and resolving technical problems; responding to telephone calls, electronic and personnel requests for technical and application support; tracking and monitoring the problem to insure a timely resolution; and following appropriate escalation procedures. Other responsibilities may include special POS programming as assigned or internal knowledgebase documentation.

Knowledge/Experience: 1-2 years help desk experience High School degree or equivalent Proven ability to troubleshoot computer hardware and Microsoft Windows Experienced with network troubleshooting Ability to learn multiple software applications Restaurant experience a plus. Position Type: Part Time