Pos Helpdesk Jobs in California (NOW HIRING)

PAQ, Inc. is committed to building a workplace where employees feel valued, supported, and empowered to do their best work. We believe diverse perspectives and experiences strengthen our organization and drive better outcomes for our customers and communities.

The Point of Sale (POS) Helper maintains price integrity throughout the store and maintains the appearance and presentation of store signage and product placement to maximize the customer shopping experience.

Essential Functions of the Position:

• Assist POS Lead with resetting merchandise according to schematics.
• Utilizes email notifications to process tags for shelf placement.
• Maintains tag placement presentation standards on the shelf.
• Ensures that proper stickers and labels are placed as required.
• Uses schematics to ensure proper presentation of products on shelves.
• Utilizes necessary programs and equipment to verify product price integrity as needed.
• Process replacement tags and signage as needed.
• Report issues to store management and retail support as needed.
• Perform other duties as assigned.

Knowledge:

• Proficiency in basic math.
• Understanding of store layout and store product a plus.
• Knowledge of systems, processes, and procedures for administering shelf tag placement and accuracy.

Skills:

• Detail oriented.
• Basic computer skills for operating the POS system.

Abilities:

• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
• Aptitude for making informed decisions quickly, often in high-pressure environments.

Physical Requirements:

• Stand and walk for extended periods, typically 8-hour shifts.
• Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
• Perform repetitive motions such as reaching, bending, stooping, and squatting.
• Must operate POS systems, scanners, and labelers.
• Ability to perform tasks that require fine motor skills, such as using a keyboard, writing, or handling small objects.
• Maintain clear communication with team members.
• Maintain physical stamina to work in a fast-paced environment.

Work Conditions:

• Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees.
• Environment: Indoor, climate-controlled, with adequate lighting and ventilation.
• Primary Work Stations: POS office, with tasks needed throughout the store.
• Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded.
• Exposure: May be exposed to moving mechanical parts and cleaning chemicals.
• Noise Level: Usually low to moderate, with occasional loud periods from customers, store announcements, and equipment.
• Interaction: Constant interaction with team members in a fast-paced retail environment.

Minimum Qualifications:

• Education: High school diploma or equivalent.
• Experience: No prior experience is required; on-the-job training is provided. Previous retail or customer service experience is a plus.

Company Employment Policies:

• PAQ, Inc is an "At-Will" employer.
• PAQ, Inc is an Equal Opportunity Employer (EOE).

Job Title: Point of Sale (POS) Helper

Location: PAQ, Inc, Store Location, On-Site

Reports To: Lead, Point of Sale (POS)

Employee Type: Regular, Full-Time

Exemption Type: Non-Exempt

Pay Range:

Equal Employment Opportunity

PAQ, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and prohibit discrimination and harassment of any kind based on any characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation Statement

PAQ, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants throughout the hiring process. If you need an accommodation to complete the application or interview process, please let us know.

Work Authorization

All employment offers are contingent upon verification of authorization to work in the United States in compliance with applicable federal laws.

Pay Transparency (California)

The base pay range for this position is listed above. Actual compensation will be determined based on factors such as qualifications, experience, internal equity, and business need.

Fair Chance Statement (California)

We will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and applicable local ordinances.

Applicant Privacy Notice

To learn more about how we collect, use, and retain applicant personal information, please review our Applicant Privacy Notice at: https://www.paqinc.org/privacyPolicy

EmploymentAtWill

Employment with PAQ, Inc. is at will. Either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.

Duties Disclaimer

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Responsibilities may change or be reassigned at any time based on business needs.