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Superior Grocers

POS Technician I

Santa Fe Springs, CA · On-site

Wireless Heat Map. • Provide after-hours remote on-call and onsite support as needed. • Utilize ... help of our software provider. • Open and close service tickets with our POS application and ...

Superior Grocers

POS Technician I

Santa Fe Springs, CA · On-site

$25/hr

Provide after-hours remote on-call and onsite support as needed. * Utilize the Superior Grocer ... Implement new POS application modifications with the help of our software provider. * Open and ...

Woodloch

Helpdesk Support Technician

Hawley, PA · On-site

$19 - $25.75/hr

Provide support for desktops, laptops, mobile devices, printers, and POS systems * Troubleshoot ... May require evening, weekend, and holiday support based on operational needs * On-call rotation may ...

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POS Technician I

POS Technician I

Superior Grocers

Santa Fe Springs, CA • On-site

Full-time

Posted 10 days ago

Superior Grocers rating

5.3

Company rating: 5.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Job Summary:
Superior Grocers is one of the largest independent supermarket chains in the Western U.S., committed to serving customers and supporting communities. The POS Technician I role involves supporting and maintaining POS systems and related IT equipment across stores, ensuring efficient operations and providing technical support as needed.
Responsibilities:
• Repair, install, support and/or PM all store POS and IT equipment including PC’s, printers, UPS’s, Data Racks, LAN Hardware, WAN Hardware and other peripherals. Wireless Heat Map.
• Provide after-hours remote on-call and onsite support as needed.
• Utilize the Superior Grocer’s asset Management system to record and track equipment serial numbers as needed.
• Keep equipment storage area clean and organized. Provide Department Manager with equipment inventories.
• Manage service ticket requests per IT service level policy.
• Install POS and Computer equipment in all new store locations.
• Install, repair, support and rebuild POS Controllers and POS lanes as directed.
• Work with our POS Vendor to resolve all “End-of-Day” store closing issues as well as any other POS application (ISS45) issues.
• Implement new POS application modifications with the help of our software provider.
• Open and close service tickets with our POS application and hardware support vendors.
• Create and replace as needed “Manager Override Barcodes” for all managers.
• Coordinate with vendors as needed to facilitate the installation/removal/relocation of all store POS equipment.
• Interact with other departments and management as needed to resolve issues and provide support to the stores and facilities.
Qualifications:
Required:
• High School Diploma or equivalent.
• 2-3 yrs. POS Installation or support experience
• 2-3 yrs. experience in maintaining and setting up small local networks
• 2-3 yrs. Retail Experience
• Basic Computer Skills.
• Ability to assembly and replace computer components.
• Windows XP, Windows 7, Word, Excel, Outlook,
• Basic Computer Networking (Patch Panels, Switches Wireless Handheld Terminals)
• Availability to work day and night shifts.
• A+ Certification
• Ability to work independently and follow instructions
• Reliable transportation with insurance
Company:
Superior Grocers offers the highest quality products at the lowest prices with exceptional customer service. Founded in 1981, the company is headquartered in Santa Fe Springs, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

What Superior Grocers employees say

Pay

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Hours and flexibility

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About Superior Grocers

Sourced by ZipRecruiter

Superior Grocers is a leading supermarket chain, operating in the retail grocery sector, based in Bellflower, California, USA. With a focus on providing a spacious and comfortable shopping experience, the company features a wide variety of produce, meat, international grocery items and more. Founded in 1981, Superior Grocers has grown to over 45 locations, becoming a staple in Southern California, and has consistently aimed to create a fair-priced shopping environment dedicated to the communities they serve. Their mission is to provide local communities a variety of high-quality products at affordable prices, with the commitment to reach beyond being just a grocer, but also a good community partner. Over its significant history, the company has been recognized for its continuous growth and community focus.

Industry

Food and beverage stores

Company size

1,001 - 5,000 Employees

Headquarters location

Bellflower, CA, US

Year founded

1981

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