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Overnight Pos Helpdesk Jobs (NOW HIRING)

Responds to and assist customers in a timely, helpful, and respectful manner. Provides services ... Overnight travel is required, and some evening and weekend work is necessary. Will participate in ...

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Overnight Pos Helpdesk information

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$21.5K

$63.1K

$118.5K

How much do overnight pos helpdesk jobs pay per year?

As of Jul 4, 2026, the average yearly pay for overnight pos helpdesk in the United States is $63,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $78,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Pos Helpdesk jobs? The most popular types of Pos Helpdesk jobs are:
POS Service Technician

POS Service Technician

Expert Technical Solutions

Marietta, GA

Full-time

Medical

Posted 4 days ago

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Job description

POS Service TechnicianMarietta, GA
Expert Technical Solutions has an outstanding opportunity for a POS Service Technician with a fast-growing company in Marietta, GA
This is a Permanent opportunity offering competitive salary, excellent benefits, and growth opportunities!
Your role will be to provide reliable on-site service to keep POS and Payment systems running smoothly with minimal customer disruption.
There will be regular travel within a 90-mile radius of office location; occasional overnight or
weekend travel required.
Duties and Responsibilities:
  • Respond to and resolve service tickets related to POS hardware and software failures
  • Perform on-site diagnostics, repairs and component replacements when necessary
  • Communicate clearly and professionally with customers throughout the service process.
  • Conduct scheduled preventative maintenance and system upgrades
  • Perform system health checks and resolve configuration issues.
  • Work with the Support Team to identify recurring issues.
  • Track service requests using ConnectWise Manage
  • Ensure all work is logged with detailed notes, resolutions, products, and time.
  • Escalate major issues effectively while keeping customers informed.
  • Contribute to standard operating procedures (SOPs) and service playbooks.
  • Provide insight to help reduce repeat service calls and improve service efficiency.
  • Collaborate with Installation and Support teams to ensure long-term client satisfaction
  • Maintain installation tools and company equipment in working order
  • Track and restock service hardware and supplies as needed
  • Ensure company vehicles are clean, organized, and maintained weekly
Skills:
  • Field service, Low-voltage, maintenance and repair, and troubleshooting skills
  • Strong communication and customer service abilities
  • POS and payment system experience preferred
  • Proficiency with remote supports tools (e.g., ConnectWise)
  • Restaurant or hospitality experience