Senior Performance Analyst
Calgary, AB · On-site
As a Senior Performance Analyst , you will manage recovery situations, including third-party agency engagement and civil claims filing with TELUS Legal, while championing tools and practices for ...
Calgary, AB · On-site
As a Senior Performance Analyst , you will manage recovery situations, including third-party agency engagement and civil claims filing with TELUS Legal, while championing tools and practices for ...
Calgary, AB · On-site
As a Senior Performance Analyst , you will manage recovery situations, including third-party agency engagement and civil claims filing with TELUS Legal, while championing tools and practices for ...
Edmonton, AB · On-site
As a Senior Performance Analyst , you will manage recovery situations, including third-party agency engagement and civil claims filing with TELUS Legal, while championing tools and practices for ...
Edmonton, AB · On-site
As a Senior Performance Analyst , you will manage recovery situations, including third-party agency engagement and civil claims filing with TELUS Legal, while championing tools and practices for ...
Lethbridge, AB · Hybrid
Act as a Performance Manager to staff What you bring to the role * Canadian CPA designation or international equivalent * Minimum 7 years of experience in public practice accounting * Proficiency in ...
Lethbridge, AB · Hybrid
Act as a Performance Manager to staff What you bring to the role * Canadian CPA designation or international equivalent * Minimum 7 years of experience in public practice accounting * Proficiency in ...
Sets and achieves performance standards with regards to safety, cost and productivity * Delivers ... Preferably in Engineering, Business, Operations Management, or similar * Lean Six Sigma Experience ...
Sets and achieves performance standards with regards to safety, cost and productivity * Delivers ... Preferably in Engineering, Business, Operations Management, or similar * Lean Six Sigma Experience ...
Sets and achieves performance standards with regards to safety, cost and productivity * Delivers ... Preferably in Engineering, Business, Operations Management, or similar * Lean Six Sigma Experience ...
Sets and achieves performance standards with regards to safety, cost and productivity * Delivers ... Preferably in Engineering, Business, Operations Management, or similar * Lean Six Sigma Experience ...
Dans ce rôle, tu combines le leadership stratégique, la performance d'équipe, l'exécution opérationnelle et l'évolution des pratiques afin d'offrir une expérience cohérente, efficace et ...
Dans ce rôle, tu combines le leadership stratégique, la performance d'équipe, l'exécution opérationnelle et l'évolution des pratiques afin d'offrir une expérience cohérente, efficace et ...
Experience in process reengineering, designing and implementing business performance management applications including budgeting, forecasting, planning, consolidation, and reporting. * Ability to ...
Experience in process reengineering, designing and implementing business performance management applications including budgeting, forecasting, planning, consolidation, and reporting. * Ability to ...
Calgary, AB · On-site
Experience in process reengineering, designing and implementing business performance management applications including budgeting, forecasting, planning, consolidation, and reporting. * Ability to ...
Calgary, AB · On-site
Experience in process reengineering, designing and implementing business performance management applications including budgeting, forecasting, planning, consolidation, and reporting. * Ability to ...
Edmonton, AB · On-site
In this role, you are accountable for driving aggressive sales performance, cultivating high ... Partner Management: Demonstrated experience building and scaling third-party partner networks (e.g ...
Edmonton, AB · On-site
In this role, you are accountable for driving aggressive sales performance, cultivating high ... Partner Management: Demonstrated experience building and scaling third-party partner networks (e.g ...
Calgary, AB · On-site
In this role, you are accountable for driving aggressive sales performance, cultivating high ... Partner Management: Demonstrated experience building and scaling third-party partner networks (e.g ...
Calgary, AB · On-site
In this role, you are accountable for driving aggressive sales performance, cultivating high ... Partner Management: Demonstrated experience building and scaling third-party partner networks (e.g ...
Calgary, AB · On-site +1
Description Join our team The Consumer Mobility Planning & Performance team is a high-performing ... As a Senior Strategy Manager, you'll steer strategic discussions and share data-backed ...
Calgary, AB · On-site +1
Description Join our team The Consumer Mobility Planning & Performance team is a high-performing ... As a Senior Strategy Manager, you'll steer strategic discussions and share data-backed ...
Edmonton, AB · On-site +1
Description Join our team The Consumer Mobility Planning & Performance team is a high-performing ... As a Senior Strategy Manager, you'll steer strategic discussions and share data-backed ...
Edmonton, AB · On-site +1
Description Join our team The Consumer Mobility Planning & Performance team is a high-performing ... As a Senior Strategy Manager, you'll steer strategic discussions and share data-backed ...
Edmonton, AB · On-site
Finning Canada is looking to hire a permanent, full-time Procurement Data Specialist in Edmonton or Calgary who will report to the Procurement Performance Manager. The Procurement Data Specialist ...
Edmonton, AB · On-site
Finning Canada is looking to hire a permanent, full-time Procurement Data Specialist in Edmonton or Calgary who will report to the Procurement Performance Manager. The Procurement Data Specialist ...
Edmonton, AB · On-site
Support employee engagement, performance management, and conflict resolution. * Provide guidance on workplace policies and employment-related matters. * Conduct investigations and support ...
Quick apply
Edmonton, AB · On-site
Support employee engagement, performance management, and conflict resolution. * Provide guidance on workplace policies and employment-related matters. * Conduct investigations and support ...
Calgary, AB · On-site
Conduct GM Performance Reviews on an annual basis * Manage the payroll budget each month for the ... district * Utilize reporting and merchandising strategy to increase YOY retail sales * Partner with ...
Calgary, AB · On-site
Conduct GM Performance Reviews on an annual basis * Manage the payroll budget each month for the ... district * Utilize reporting and merchandising strategy to increase YOY retail sales * Partner with ...
Calgary, AB · On-site
Finning Canada is looking to hire a permanent, full-time Procurement Data Specialist in Edmonton or Calgary who will report to the Procurement Performance Manager. The Procurement Data Specialist ...
Calgary, AB · On-site
Finning Canada is looking to hire a permanent, full-time Procurement Data Specialist in Edmonton or Calgary who will report to the Procurement Performance Manager. The Procurement Data Specialist ...
Coach managers on performance management, employee development, and corrective action. * Lead performance review processes, onboarding milestones, and talent assessment initiatives. Employee ...
Quick apply
Coach managers on performance management, employee development, and corrective action. * Lead performance review processes, onboarding milestones, and talent assessment initiatives. Employee ...
Edmonton, AB · On-site
CA$56K - CA$66K/yr
As a member of Canadian Blood Services (CBS), you report to the Manager, Planning, Performance and Integration, and coordinate activities that contribute to the OTDT program's strategic and ...
Edmonton, AB · On-site
CA$56K - CA$66K/yr
As a member of Canadian Blood Services (CBS), you report to the Manager, Planning, Performance and Integration, and coordinate activities that contribute to the OTDT program's strategic and ...
Supervising, coaching, mentoring, and performance managing staff, including discipline when required * Leading recruitment, hiring, onboarding, and probation reviews * Ensuring adequate shift ...
Quick apply
Supervising, coaching, mentoring, and performance managing staff, including discipline when required * Leading recruitment, hiring, onboarding, and probation reviews * Ensuring adequate shift ...
Calgary, AB · On-site
CA$71K/yr
Supervising, coaching, mentoring, and performance managing staff, including discipline when required * Leading recruitment, hiring, onboarding, and probation reviews * Ensuring adequate shift ...
Quick apply
Calgary, AB · On-site
CA$71K/yr
Supervising, coaching, mentoring, and performance managing staff, including discipline when required * Leading recruitment, hiring, onboarding, and probation reviews * Ensuring adequate shift ...
$38.5K - $44.1K
7% of jobs
$44.1K - $49.7K
12% of jobs
$51.9K is the 25th percentile. Wages below this are outliers.
$49.7K - $55.3K
15% of jobs
The median wage is $60.9K / yr.
$55.3K - $60.9K
16% of jobs
$60.9K - $66.5K
20% of jobs
$69K is the 75th percentile. Wages above this are outliers.
$66.5K - $72K
11% of jobs
$72K - $77.6K
3% of jobs
$77.6K - $83.2K
4% of jobs
$83.2K - $88.8K
4% of jobs
$88.8K - $94.4K
4% of jobs
$94.4K - $100K
3% of jobs
$38.5K
$66.8K
$100K
| Aspect | Performance Manager | Performance Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in Business, HR, or related field; often certifications in performance management | Bachelor's degree in Business, Data Analysis, or related; certifications in data analysis or performance metrics |
| Work Environment | Oversees teams, collaborates with management, develops performance strategies | Analyzes data, prepares reports, supports performance improvement initiatives |
| Employer & Industry Usage | Common in HR, corporate, and organizational settings | Used in similar environments, often within HR, operations, or consulting firms |
The Performance Manager focuses on developing and implementing performance strategies across teams, while the Performance Analyst primarily analyzes data to support performance improvements. Both roles require similar educational backgrounds and are integral to organizational success, but they differ in scope and daily responsibilities.
A performance manager seeks to create a system in which employees can perform at their best by creating clear goals and expectations. Rather than a traditional corporate system of employee appraisal and evaluation, performance managers try to communicate end goals and align each employee’s work with these aims. In this role, you may seek the development of benchmarks so that the company’s departments or groups can measure their progress concretely. This is an ongoing effort. Benchmarks and goals must change, so you must continually find new ways to measure progress and to inspire effort.

8.2
Based on 10 frontline employees who took The Breakroom Quiz
19th of 83 rated telecommunications companies
Transform TELUS's bad debt recovery - lead the charge on AR excellence and drive measurable results across our Business portfolios.
Join our team and what we'll accomplish together
We are the Business Accounts Receivable Management team within Finance Assurance Operations, managing AR and bad debt across all TELUS Business portfolios. We're seeking an experienced professional to dramatically improve our bad debt performance by driving the evolution of AR processes toward industry-leading standards.
As a Senior Performance Analyst , you will manage recovery situations, including third-party agency engagement and civil claims filing with TELUS Legal, while championing tools and practices for identifying, prioritizing, and tracking improvement initiatives across the team.
What you'll do
Oversee written-off accounts and drive portfolio recovery across TELUS Business Credit Services
Manage third-party collection agencies, paralegal, and law firms; establish and monitor performance KPIs
Negotiate vendor contracts, fee structures, and settlement agreements with corporate clients
Develop internal collections processes and coach teams to improve performance and efficiency
Report on collection performance metrics across multiple segments and portfolios
Collaborate cross-functionally (Credit, Finance, Sales, Legal) on collections strategy alignment
Integrate new collections portfolios during acquisitions and organizational changes
Drive continuous process improvement and technology enhancements
What you bring
Bachelor's degree in Finance, Accounting, Business Administration, or related field
5-7 years of B2B collections management experience, including agency and legal collections oversight
Agency performance review and data-driven collection strategy optimization
Skilled negotiator with proven ability to structure payment plans while preserving client relationships
Detail-oriented with strong process improvement and creative problem-solving capabilities
Excellent stakeholder communication and cross-functional collaboration
Advanced MS Suite and Excel/Google Sheets proficiency for reporting and analysis
Great-to-haves
Experience with managing external / third party collection agencies, managing B2B collections portfolios, experience working with internal and external counsel and a general awareness of the legal process surrounding debt collection lawsuits.
Experience in process improvement, documentation, and financial reporting.
Experience working with SQL
Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.