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Patient Relations Manager Jobs (NOW HIRING)

Analyst, Patient Relations

New Haven, CT · On-site

$21.10 - $44.99/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Manage the welcome visit and orientation process for new Oak Street Health patients * Educate ...

Patient Relations Analyst

Indianapolis, IN · On-site

$21.10 - $40.90/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Manage the welcome visit and orientation process for new Oak Street Health patients * Educate ...

Patient Relations Analyst

Waukegan, IL · On-site

$21.10 - $44.99/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Manage the welcome visit and orientation process for new Oak Street Health patients * Educate ...

Team Leadership: • Manage the patient relations team and its patient outreach and inbound balance call functions. • Coach staff, set outreach and call service standards, and balance daily ...

Patient Relations Representative

Bronx, NY · On-site

$16.25 - $20.75/hr

Patient Relations Representative A patient relations representative acts as a liaison between ... Complaint management: Receiving and documenting patient complaints, concerns, and feedback ...

Under general supervision, supports the Patient Relations Manager by serving as a coordinator, liaison and educator in regards to the patient and family concerns and grievance process. Additionally ...

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Patient Relations Manager information

See salary details

$11K

$62.2K

$94K

How much do patient relations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for patient relations manager in the United States is $62,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

How does a patient relations manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What does a patient relations manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What are the key skills and qualifications needed to thrive as a patient relations manager?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.
More about Patient Relations Manager jobs
What cities are hiring for Patient Relations Manager jobs? Cities with the most Patient Relations Manager job openings:
What are the most commonly searched types of Patient Relations jobs? The most popular types of Patient Relations jobs are:
Who are the top companies hiring for Patient Relations Manager jobs? The top employers for Patient Relations Manager jobs are:
What states have the most Patient Relations Manager jobs? States with the most job openings for Patient Relations Manager jobs include:
Infographic showing various Patient Relations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,176 per year, or $29.9 per hour.

Patient Relations Coordinator

Pinnacle Dentistry

Colorado Springs, CO • On-site

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Are you a Dental professional looking for an exciting new opportunity in Northern Colorado Springs? Pinnacle Dentistry is seeking a Full Time Patient Relations Coordinator to join our dynamic team. As a Patient Relations Coordinator, you will play a vital role in creating a positive experience for our patients from the moment they walk through our doors. You will be responsible for greeting patients, scheduling appointments, handling insurance claims, and providing exceptional customer service. What makes this position exciting?

You will have the chance to work in a fast-paced, customer-focused environment where your skills and expertise will directly impact the success of our practice. You will be surrounded by a team of energetic and professional individuals who share a passion for providing the highest quality dental care. We offer a competitive pay range of $18-$25 per hour, allowing you to be rewarded for your hard work and dedication. You will be given great benefits such as Medical, Dental, 401(k), Competitive Salary, Paid Time Off, and Continued Education. Don't miss out on this amazing opportunity to take your dental career to new heights with Pinnacle Dentistry. Apply today!

What does a Patient Relations Coordinator do?

As a Patient Relations Coordinator at Pinnacle Dentistry, you can expect each day to be fast-paced and filled with diverse responsibilities. Your main focus will be on delivering exceptional customer service to our patients. This will include greeting patients, checking them in, and assisting with the completion of necessary paperwork. You will also handle appointment scheduling, answer phone calls, and assist with insurance verification and claims.

Additionally, you will be responsible for maintaining a clean and organized front desk area, ensuring that patients feel comfortable and welcomed throughout their visit. Working closely with our dental team, you will play a key role in coordinating patient care and ensuring a seamless experience from start to finish. Our office operates Monday through Thursday, with occasional Fridays. This schedule provides you with a long weekend to recharge and enjoy your personal life.

If you thrive in a fast-paced environment and enjoy interacting with people, this position is perfect for you. Join our team at Pinnacle Dentistry and make a difference in the lives of our patients every day.

Requirements for this Patient Relations Coordinator job

To be successful as a Patient Relations Coordinator at Pinnacle Dentistry, you will need a combination of both technical and interpersonal skills. First and foremost, having some experience in the dental field is a must. This will ensure that you have a solid understanding of dental terminology, procedures, and insurance practices.

In terms of technical skills, proficiency in dental office software, such as Open Dental, is preferred. You will use these tools to manage patient records, schedule appointments, and process insurance claims. Additionally, basic computer skills including knowledge of Microsoft Office Suite (Word, Excel, Outlook) will be beneficial.

Excellent communication and interpersonal skills are essential for this role. You will be interacting with patients on a daily basis, so being able to communicate clearly and empathetically is crucial. Strong organizational skills will also come in handy as you will be responsible for maintaining accurate patient records and scheduling appointments efficiently.

While not required, an Associate or Bachelor degree is a plus, showcasing your commitment to education and professional growth. If you possess these skills and have a passion for providing outstanding patient care, we invite you to apply for the Patient Relations Coordinator position at Pinnacle Dentistry.

Knowledge and skills required for the position are:

  • Must have some experience in the dental field.
  • An Associate or Bachelor degree is a plus!
Join us!

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