Patient Relations Specialist
Columbus, OH · On-site
Patient Relations Specialist - South Region (East, Grove City and Diley) Position Purpose: In ... Facilitates investigation and manages response to complaints and grievances. * Follows current ...
Patient Relations Specialist
Columbus, OH · On-site
Patient Relations Specialist - South Region (East, Grove City and Diley) Position Purpose: In ... Facilitates investigation and manages response to complaints and grievances. * Follows current ...
Patient Relations Specialist - North Region (New Albany, St. Ann's, Dublin and Lewis Center ... Facilitates investigation and manages response to complaints and grievances. * Follows current ...
Patient Relations Specialist - North Region (New Albany, St. Ann's, Dublin and Lewis Center ... Facilitates investigation and manages response to complaints and grievances. * Follows current ...
Patient Relations Specialist - North Region (New Albany, St. Ann's, Dublin and Lewis Center ... Facilitates investigation and manages response to complaints and grievances. * Follows current ...
Patient Relations Specialist - North Region (New Albany, St. Ann's, Dublin and Lewis Center ... Facilitates investigation and manages response to complaints and grievances. * Follows current ...
Patient Relations Specialist
Columbus, OH · On-site
Patient Relations Specialist - South Region (East, Grove City and Diley) Position Purpose: In ... Facilitates investigation and manages response to complaints and grievances. * Follows current ...
Patient Relations Specialist
Columbus, OH · On-site
Patient Relations Specialist - South Region (East, Grove City and Diley) Position Purpose: In ... Facilitates investigation and manages response to complaints and grievances. * Follows current ...
Senior Public Relations Manager MediaSource - Columbus, OH (Hybrid) This isn't a role for someone ... From breakthrough research and life-changing patient care to executive thought leadership, our work ...
Senior Public Relations Manager MediaSource - Columbus, OH (Hybrid) This isn't a role for someone ... From breakthrough research and life-changing patient care to executive thought leadership, our work ...
From breakthrough research and life-changing patient care to executive thought leadership, our work ... Coach, manage and develop a team of PR professionals. * Raise the quality of client work through ...
From breakthrough research and life-changing patient care to executive thought leadership, our work ... Coach, manage and develop a team of PR professionals. * Raise the quality of client work through ...
Patient Relations & Skincare Sales Associate/Supervisor
Columbus, OH · On-site
$2.5K/mo
Patient Relations & Skincare Sales Associate/Supervisor | Paid Training | Luxury Spa Compensation ... Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa ...
Patient Relations & Skincare Sales Associate/Supervisor
Columbus, OH · On-site
$2.5K/mo
Patient Relations & Skincare Sales Associate/Supervisor | Paid Training | Luxury Spa Compensation ... Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa ...
Patient Relations & Skincare Sales Associate/Supervisor
Columbus, OH · On-site
$2.5K/mo
Patient Relations & Skincare Sales Associate/Supervisor | Paid Training | Luxury Spa Compensation ... Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa ...
Patient Relations & Skincare Sales Associate/Supervisor
Columbus, OH · On-site
$2.5K/mo
Patient Relations & Skincare Sales Associate/Supervisor | Paid Training | Luxury Spa Compensation ... Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa ...
Patient Representative - 2nd Shift
Columbus, OH · On-site
$16.25 - $20.75/hr
The Patient & Family Relations Representative (T2) provides personalized guidance and support to ... They utilize interpersonal, diplomacy, and conflict management skills, as well as service recovery ...
Patient Representative - 2nd Shift
Columbus, OH · On-site
$16.25 - $20.75/hr
The Patient & Family Relations Representative (T2) provides personalized guidance and support to ... They utilize interpersonal, diplomacy, and conflict management skills, as well as service recovery ...
Patient Representative - 3rd Shift
Columbus, OH · On-site
$16.25 - $20.75/hr
The Patient & Family Relations Representative (T2) provides personalized guidance and support to ... They utilize interpersonal, diplomacy, and conflict management skills, as well as service recovery ...
Patient Representative - 3rd Shift
Columbus, OH · On-site
$16.25 - $20.75/hr
The Patient & Family Relations Representative (T2) provides personalized guidance and support to ... They utilize interpersonal, diplomacy, and conflict management skills, as well as service recovery ...
Patient Representative - 3rd Shift James Cancer Hospital
Columbus, OH · On-site
$16.25 - $20.75/hr
The Patient Representative provides regular updates to the on-duty charge nurse or Nurse Manager of the Emergency Department regarding customer service and patient relations issues. The Patient ...
Patient Representative - 3rd Shift James Cancer Hospital
Columbus, OH · On-site
$16.25 - $20.75/hr
The Patient Representative provides regular updates to the on-duty charge nurse or Nurse Manager of the Emergency Department regarding customer service and patient relations issues. The Patient ...
Patient Experience Coordinator - 3rd Shift
Columbus, OH · On-site
$16.25 - $21.50/hr
... managers, as well as less experienced staff within the departments of patient experience; works ... Attend ongoing annual patient relations training. * Continued demonstration of competence to meet ...
Patient Experience Coordinator - 3rd Shift
Columbus, OH · On-site
$16.25 - $21.50/hr
... managers, as well as less experienced staff within the departments of patient experience; works ... Attend ongoing annual patient relations training. * Continued demonstration of competence to meet ...
... managers, as well as less experienced staff within the departments of patient experience; works ... Attend ongoing annual patient relations training. * Continued demonstration of competence to meet ...
... managers, as well as less experienced staff within the departments of patient experience; works ... Attend ongoing annual patient relations training. * Continued demonstration of competence to meet ...
Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer ... Manage relationships with vendors and suppliers. * Collaborate with the dentist(s) to develop and ...
Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer ... Manage relationships with vendors and suppliers. * Collaborate with the dentist(s) to develop and ...
Office Manager
Columbus, OH · On-site
Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer ... Manage relationships with vendors and suppliers. * Collaborate with the dentist(s) to develop and ...
Office Manager
Columbus, OH · On-site
Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer ... Manage relationships with vendors and suppliers. * Collaborate with the dentist(s) to develop and ...
Office Manager
Columbus, OH · On-site
$63K - $66K/yr
Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer ... Manage relationships with vendors and suppliers. * Collaborate with the dentist(s) to develop and ...
Office Manager
Columbus, OH · On-site
$63K - $66K/yr
Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer ... Manage relationships with vendors and suppliers. * Collaborate with the dentist(s) to develop and ...
Office Manager
Columbus, OH · On-site
Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer ... Manage relationships with vendors and suppliers. * Collaborate with the dentist(s) to develop and ...
Office Manager
Columbus, OH · On-site
Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer ... Manage relationships with vendors and suppliers. * Collaborate with the dentist(s) to develop and ...
Manage patient medical referrals for specialty care, and support patients by guiding them through onsite digital health questionnaires and the AndHealth mobile app. * Generate adherence reports ...
Manage patient medical referrals for specialty care, and support patients by guiding them through onsite digital health questionnaires and the AndHealth mobile app. * Generate adherence reports ...
Patient Care Manager
Columbus, OH · On-site
$79K - $99K/yr
We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the ...
Patient Care Manager
Columbus, OH · On-site
$79K - $99K/yr
We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the ...
Patient Care Manager
Columbus, OH · On-site
$79K - $99K/yr
We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the ...
Patient Care Manager
Columbus, OH · On-site
$79K - $99K/yr
We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the ...
Patient Relations Manager information
See salary details
$11K - $18.5K
0% of jobs
$18.5K - $26.1K
0% of jobs
$26.1K - $33.6K
0% of jobs
$33.6K - $41.2K
0% of jobs
$48K is the 25th percentile. Wages below this are outliers.
$41.2K - $48.7K
28% of jobs
$48.7K - $56.3K
12% of jobs
The median wage is $58.9K / yr.
$56.3K - $63.8K
28% of jobs
$68.1K is the 75th percentile. Wages above this are outliers.
$63.8K - $71.4K
12% of jobs
$71.4K - $78.9K
4% of jobs
$78.9K - $86.5K
13% of jobs
$86.5K - $94K
2% of jobs
$11K
$62.2K
$94K
How much do patient relations manager jobs pay per year?
As of Aug 20, 2026, the average yearly pay for patient relations manager in the United States is $62,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $69,000.00 per year, depending on experience, location, and employer.
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The top 10 employers for Patient Relations Manager jobs are:
Trinity Health rating
6.6
Based on 354 frontline employees who took The Breakroom Quiz
569th of 889 rated healthcare providers
Job description
Employment Type:
Full timeShift:
Day Shift
Description:
Patient Relations Specialist - South Region (East, Grove City and Diley)
Position Purpose:
In accordance with the Mission and Guiding Behaviors; the Patient Relations Specialist will take a proactive approach with anticipating the needs of our customers (patients, families & visitors.) The Patient Relations Specialist will round as needed on customers to gather feedback, provide support and facilitate resolution of issues and complaints. Patient Relations Specialist will facilitate investigation, prepare response and track patient/family complaints, grievances and service concerns.
What you will do:
Minimum Qualifications:
Ministry/Facility Information:
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Full timeShift:
Day Shift
Description:
Patient Relations Specialist - South Region (East, Grove City and Diley)
Position Purpose:
In accordance with the Mission and Guiding Behaviors; the Patient Relations Specialist will take a proactive approach with anticipating the needs of our customers (patients, families & visitors.) The Patient Relations Specialist will round as needed on customers to gather feedback, provide support and facilitate resolution of issues and complaints. Patient Relations Specialist will facilitate investigation, prepare response and track patient/family complaints, grievances and service concerns.
What you will do:
- Develops and maintains excellent relationships with Mount Carmel Departments
- Performs and documents hospital rounds; meeting with patients, family members, visitors and colleagues
- Visits units as needed to coordinate customer service and assist staff in management of challenging customer relation situations.
- Maintains a database related to process and outcomes related to patient grievance management
- Facilitates investigation and manages response to complaints and grievances.
- Follows current regulatory guidelines and standards in regard to investigating and resolving patient grievances.
- Collaborates with Risk Management to investigate and respond to grievances as needed.
- Assists patient/family in accessing grievance processes and coordinates written communication regarding resolution of grievances
- Prepares reports on complaint and grievance process and outcomes for process improvement
- Provides opportunities for staff to acquire and maintain knowledge through informal training and development programs (ie. Communicate with H.E.A.R.T) to enhance staff skills in handling patient and family complaints
- Participates in committees and meetings with peers, managers, administration and physicians by providing the "voice of the patient and family"
Minimum Qualifications:
- Bachelor's Degree
- Minimum 1 year in a healthcare customer service setting
- Excellent, detailed work performance and writing ability
- Excellent empathetic customer service and personal relations skills
- Effective public speaking skills
- Good knowledge of hospital operations and general equipment and supplies
- Computer Skills - proficient and efficient
- Effective Communication Skills
Ministry/Facility Information:
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
What Trinity Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Trinity Health
Sourced by ZipRecruiter
Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Livonia, MI, US