Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
As a patient-focused organization, University of Utah Health exists to enhance the health and well ... Responsibilities include greeting and registering patients, scheduling basic appointments, managing ...
As a patient-focused organization, University of Utah Health exists to enhance the health and well ... Responsibilities include greeting and registering patients, scheduling basic appointments, managing ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Patient Relations Specialist
Midvale, UT · On-site
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Responsibilities include greeting and registering patients, scheduling basic appointments, managing ...
Patient Relations Specialist
Midvale, UT · On-site
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Responsibilities include greeting and registering patients, scheduling basic appointments, managing ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Responsibilities include greeting and registering patients, scheduling basic appointments, managing ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Responsibilities include greeting and registering patients, scheduling basic appointments, managing ...
Patient Relations Specialist
Salt Lake City, UT · On-site +1
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Responsibilities include greeting and registering patients, scheduling basic appointments, managing ...
Patient Relations Specialist
Salt Lake City, UT · On-site +1
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Responsibilities include greeting and registering patients, scheduling basic appointments, managing ...
As a patient-focused organization, University of Utah Health exists to enhance the health and well ... Responsibilities include greeting and registering patients, scheduling basic appointments, managing ...
As a patient-focused organization, University of Utah Health exists to enhance the health and well ... Responsibilities include greeting and registering patients, scheduling basic appointments, managing ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Patient Relations Specialist
Midvale, UT · On-site
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Patient Relations Specialist
Midvale, UT · On-site
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Responsibilities include greeting and registering patients, scheduling basic appointments, managing ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Responsibilities include greeting and registering patients, scheduling basic appointments, managing ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Patient Relations Specialist
Midvale, UT · On-site
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Responsibilities include greeting and registering patients, scheduling basic appointments, managing ...
Patient Relations Specialist
Midvale, UT · On-site
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Responsibilities include greeting and registering patients, scheduling basic appointments, managing ...
Patient Services Representative As a patient-focused organization, University of Utah Health exists ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Patient Services Representative As a patient-focused organization, University of Utah Health exists ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Patient Services Representative As a patient-focused organization, University of Utah Health exists ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Patient Services Representative As a patient-focused organization, University of Utah Health exists ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Overview As a patient-focused organization, University of Utah Health exists to enhance the health ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
... relations matters, including coaching, performance management, conflict resolution, and ... As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a ...
... relations matters, including coaching, performance management, conflict resolution, and ... As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a ...
... relations matters, including coaching, performance management, conflict resolution, and ... As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a ...
... relations matters, including coaching, performance management, conflict resolution, and ... As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a ...
As a patient-focused organization, University of Utah Health exists to enhance the health and well ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
As a patient-focused organization, University of Utah Health exists to enhance the health and well ... Manages waitlist or basic referral coordination as needed. * Manages phone communications by ...
Patient Relations Manager information
See Utah salary details
$10K - $16.9K
0% of jobs
$16.9K - $23.8K
0% of jobs
$23.8K - $30.6K
0% of jobs
$30.6K - $37.5K
0% of jobs
$43.7K is the 25th percentile. Wages below this are outliers.
$37.5K - $44.4K
28% of jobs
$44.4K - $51.2K
12% of jobs
The median wage is $53.6K / yr.
$51.2K - $58.1K
28% of jobs
$62K is the 75th percentile. Wages above this are outliers.
$58.1K - $65K
12% of jobs
$65K - $71.8K
4% of jobs
$71.8K - $78.7K
13% of jobs
$78.7K - $85.6K
2% of jobs
$10K
$56.6K
$85.6K
How much do patient relations manager jobs pay per year?
As of Aug 11, 2026, the average yearly pay for patient relations manager in Utah is $56,603.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $62,800.00 per year, depending on experience, location, and employer.
What is the difference between Patient Relations Manager vs Patient Advocate?
| Aspect | Patient Relations Manager | Patient Advocate |
|---|---|---|
| Credentials | Healthcare experience, communication skills, sometimes certifications in patient relations | Healthcare knowledge, certification in patient advocacy often preferred |
| Work Environment | Hospitals, clinics, healthcare organizations | Hospitals, community health centers, patient support settings |
| Employer & Industry Usage | Healthcare providers focusing on patient satisfaction and experience | Patient support, navigating healthcare systems, ensuring patient rights |
| Search & Comparison Intent | Understanding roles in patient experience management | Assistance in patient rights and healthcare navigation |
The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.
How does a patient relations manager typically handle conflicts between patients and medical staff?
A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.
What does a patient relations manager do?
A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.
What are the key skills and qualifications needed to thrive as a patient relations manager?
To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.
What are the most commonly searched types of Patient Relations jobs in Utah? The most popular types of Patient Relations jobs in Utah are:
What are popular job titles related to Patient Relations Manager jobs in Utah? For Patient Relations Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Patient Relations Manager jobs in Utah look for? The top searched job categories for Patient Relations Manager jobs in Utah are:
What cities in Utah are hiring for Patient Relations Manager jobs? Cities in Utah with the most Patient Relations Manager job openings:
Temporary
Re-posted 21 days ago
University Of Utah Health rating
7.7
Based on 142 frontline employees who took The Breakroom Quiz
158th of 887 rated healthcare providers
Job description
Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position serves as the initial point of contact for the patient as they arrive at their care destination. Responsibilities include greeting and registering patients, scheduling basic appointments, managing phone communications, and collecting payments according to defined processes. Interaction with patients is primarily limited to the check-in process. The role involves following specific instructions and guidance from supervisors to ensure consistency and adherence to department protocols. Routine tasks include exchanging information to maintain smooth clinic operations, supporting patient interactions, and overseeing the waiting room.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Essential Functions
Qualifications
Required
Qualifications (Preferred)
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position serves as the initial point of contact for the patient as they arrive at their care destination. Responsibilities include greeting and registering patients, scheduling basic appointments, managing phone communications, and collecting payments according to defined processes. Interaction with patients is primarily limited to the check-in process. The role involves following specific instructions and guidance from supervisors to ensure consistency and adherence to department protocols. Routine tasks include exchanging information to maintain smooth clinic operations, supporting patient interactions, and overseeing the waiting room.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Essential Functions
- Greets and assists patients and visitors with check-in, completing all necessary registration steps in Epic, including insurance verification, demographic updates, obtaining signatures on forms, and point-of-service payments.
- Communicates clearly to clinic staff, providers, and care teams, to support a smooth process and positive experience for everyone.
- Schedules appointments, including follow-up visits, ensuring coordinated visits with doctors, radiology, and labs when needed. Manages waitlist or basic referral coordination as needed.
- Manages phone communications by answering calls, addressing voicemails, and handling telephone encounters efficiently.
- Reconciles appointment statuses, closes and reconciles cash drawers, and ensures accurate financial reporting.
- Assists patients with self-registration and arrival processes (MyChart & kiosks), educates them on forms and requirements, and troubleshoots any issues.
- Assists with completing questionnaires and obtaining applicable release forms, guides patients to correct areas, and provides wayfinding support.
- Reviews and works to refine scheduling to optimize appointments and ensure accuracy.
- Basic understanding of clinic scheduling, registration, and referral processes in Epic
- Basic knowledge of insurance entry and verification processes in Epic.
- Familiarity with patient tools such as MyChart & kiosks.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Ability to handle financial transactions accurately.
- Ability to multitask and manage multiple responsibilities efficiently.
- Ability to provide clear instructions and guidance to patients.
- Ability to facilitate effective communication between patients and clinical teams.
Qualifications
Required
- High school diploma or equivalent.
- Minimum of 1 year of experience in a healthcare or customer service role.
Qualifications (Preferred)
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
- This position involves light work that may exert up to 20 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects. This position involves standing for extended periods of time and is not exposed to adverse environmental conditions.
Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
What University Of Utah Health employees say
Pay
Benefits
Hours and flexibility
Workplace
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About University Of Utah Health
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