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Patient Relations Manager Jobs in Iowa (NOW HIRING)

Rep - Patient Relations

Cedar Rapids, IA · On-site

$15.25 - $19.75/hr

Manage schedule to meet client needs and productivity requirements * Address co-occurring issues such as substance use, physical health conditions, poverty, etc. * Demonstrates a positive cooperative ...

RedBox Rx Patient Care Advocate

Des Moines, IA · On-site

$17.25 - $22.50/hr

RedBox Rx Patient Care Advocate FLSA: Non-Exempt Department : RedBox Rx Revision Date : 09/23 ... Reporting Relations Accountable and Reports to: President, RedBox Rx; Pharmacy Manager, RedBox Rx;

... Management, or a related field. Experience: * Preferred: Minimum two years experience in a hospital setting, customer service, patient relations, credentialing or related field Licenses ...

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Showing results 1-20

Patient Relations Manager information

See Iowa salary details

$10.3K

$58.4K

$88.3K

How much do patient relations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for patient relations manager in Iowa is $58,400.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $64,800.00 per year, depending on experience, location, and employer.

What does a patient relations manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What are the key skills and qualifications needed to thrive as a patient relations manager?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.

How does a patient relations manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

What are popular job titles related to Patient Relations Manager jobs in Iowa?

For Patient Relations Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Patient Relations Manager jobs in Iowa look for?

The top searched job categories for Patient Relations Manager jobs in Iowa are:

What cities in Iowa are hiring for Patient Relations Manager jobs?

Cities in Iowa with the most Patient Relations Manager job openings:

Infographic showing various Patient Relations Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,400 per year, or $28.1 per hour.

Rep - Patient Relations

UnityPoint Health

Cedar Rapids, IA • On-site

$15.25 - $19.75/hr

Other

Medical, Dental, Retirement, PTO

Posted 20 days ago


UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 362 frontline employees who took The Breakroom Quiz

304th of 893 rated healthcare providers


Job description

  • Area of Interest: Behavioral Health Services

  • FTE/Hours per pay period: 1.0

  • Department: Chronic Mental Illness Recovry

  • Shift: Monday- Friday 8am-4:30pm

  • Job ID: 184811

Overview

AbbeHealth Services is a regional nonprofit organization dedicated to providing mental health and aging services that help individuals achieve their optimum levels of independence and success.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program .

  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Meet with individuals in their homes and in the community to assist with developing healthy coping skills, improving relationships with family/friends, accessing resources, and managing mental health symptoms

  • Communicate effectively with clients, teammates, and other professionals verbally and in writing

  • Adhere to documentation requirements including progress notes, reports, crisis plans, and treatment plans

  • Manage schedule to meet client needs and productivity requirements

  • Address co-occurring issues such as substance use, physical health conditions, poverty, etc.

  • Demonstrates a positive cooperative attitude, flexibility, and a willingness to change to meet department goals.

  • Performs additional duties as may be assigned to ensure complete service to all customers.

  • Is aware of department compliance requirements for federally funded healthcare programs (eg. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of department or administrative staff.

  • Purposefully conducts all aspects of the job in an ethical manner in support of the organization’s commitment to ethical behavior in all areas of personal and professional activity.

Qualifications

Bachelor’s Degree with at least 30 semester hours in a human services field required.

Qualifications/Experience

Compassion, creative problem solving skills, recovery oriented approach and Iowa Driver’s License required.


What UnityPoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


UnityPoint Health logo

About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995