Davenport, IA · On-site
$22.79 - $34.19/hr
As a member of the Iowa Assertive Community Treatment (ACT) team, you'll provide trauma-informed, community-based case management and support to adults with severe mental illness. You'll coordinate ...
Davenport, IA · On-site
$22.79 - $34.19/hr
As a member of the Iowa Assertive Community Treatment (ACT) team, you'll provide trauma-informed, community-based case management and support to adults with severe mental illness. You'll coordinate ...
Waterloo, IA · On-site
$15.25 - $19.75/hr
Provides a wide variety of "care coordination" or case management activities including but not limited to information and referral, education, setting up appointments, setting up transportation ...
Waterloo, IA · On-site
$15.25 - $19.75/hr
Provides a wide variety of "care coordination" or case management activities including but not limited to information and referral, education, setting up appointments, setting up transportation ...
Cedar Rapids, IA · On-site
$15.25 - $19.75/hr
Manage schedule to meet client needs and productivity requirements * Address co-occurring issues such as substance use, physical health conditions, poverty, etc. * Demonstrates a positive cooperative ...
Cedar Rapids, IA · On-site
$15.25 - $19.75/hr
Manage schedule to meet client needs and productivity requirements * Address co-occurring issues such as substance use, physical health conditions, poverty, etc. * Demonstrates a positive cooperative ...
Des Moines, IA · On-site
$15.25 - $19.50/hr
... management, staff and the public. #EBHIRING
Des Moines, IA · On-site
$15.25 - $19.50/hr
... management, staff and the public. #EBHIRING
Assumes responsibility for customer complaints, related to registration and clinical action, and escalates as needed to Professional Clinic Manager and/or Risk and Patient Relations Coordinator.
Assumes responsibility for customer complaints, related to registration and clinical action, and escalates as needed to Professional Clinic Manager and/or Risk and Patient Relations Coordinator.
Assumes responsibility for customer complaints, related to registration and clinical action, and escalates as needed to Professional Clinic Manager and/or Risk and Patient Relations Coordinator.
Assumes responsibility for customer complaints, related to registration and clinical action, and escalates as needed to Professional Clinic Manager and/or Risk and Patient Relations Coordinator.
Jefferson, IA · On-site
$28.50 - $37.50/hr
Oversee staff scheduling, daily operations of the clinic, patient relations, patient scheduling ... Management experience preferred. Pre-employment drug screen and criminal history background checks ...
Jefferson, IA · On-site
$28.50 - $37.50/hr
Oversee staff scheduling, daily operations of the clinic, patient relations, patient scheduling ... Management experience preferred. Pre-employment drug screen and criminal history background checks ...
Oversee staff scheduling, daily operations of the clinic, patient relations, patient scheduling ... Management experience preferred. Pre-employment drug screen and criminal history background checks ...
Quick apply
Oversee staff scheduling, daily operations of the clinic, patient relations, patient scheduling ... Management experience preferred. Pre-employment drug screen and criminal history background checks ...
Create and manage social media content calendars, including daily posting, scheduling, and ... Support the Office with basic functions to ensure a positive patient experience; greet patients ...
Quick apply
Create and manage social media content calendars, including daily posting, scheduling, and ... Support the Office with basic functions to ensure a positive patient experience; greet patients ...
They are responsible for managing caregivers, financial activities, patient relations, and regulatory compliance. Scope: Scope of influence and complexity of role may be defined by factors, including ...
They are responsible for managing caregivers, financial activities, patient relations, and regulatory compliance. Scope: Scope of influence and complexity of role may be defined by factors, including ...
Jefferson, IA · On-site
$28.50 - $37.50/hr
Oversee staff scheduling, daily operations of the clinic, patient relations, patient scheduling ... Management experience preferred. Pre-employment drug screen and criminal history background checks ...
Jefferson, IA · On-site
$28.50 - $37.50/hr
Oversee staff scheduling, daily operations of the clinic, patient relations, patient scheduling ... Management experience preferred. Pre-employment drug screen and criminal history background checks ...
Excellent communication, patient relations, time management skills, and safety awareness are required * Must be comfortable with across-the-lifespan cases * Experience with interventions such as TMS ...
Excellent communication, patient relations, time management skills, and safety awareness are required * Must be comfortable with across-the-lifespan cases * Experience with interventions such as TMS ...
IA · On-site
... good customer relations skills. EDUCATION AND/OR EXPERIENCE * Minimum (2) years of prior ... Must be proficient with computer applications necessary for effective management of all Patient ...
IA · On-site
... good customer relations skills. EDUCATION AND/OR EXPERIENCE * Minimum (2) years of prior ... Must be proficient with computer applications necessary for effective management of all Patient ...
Washington, IA · On-site
... good customer relations skills. EDUCATION AND/OR EXPERIENCE * Minimum (2) years of prior ... Must be proficient with computer applications necessary for effective management of all Patient ...
Washington, IA · On-site
... good customer relations skills. EDUCATION AND/OR EXPERIENCE * Minimum (2) years of prior ... Must be proficient with computer applications necessary for effective management of all Patient ...
Excellent communication, patient relations, time management skills, and safety awareness are required. * Computer literate and experienced with Electronic Medical Records. If you are a compassionate ...
Excellent communication, patient relations, time management skills, and safety awareness are required. * Computer literate and experienced with Electronic Medical Records. If you are a compassionate ...
Excellent communication, patient relations, time management skills, and safety awareness are required * Must be comfortable with across-the-lifespan cases * Experience with interventions such as TMS ...
Excellent communication, patient relations, time management skills, and safety awareness are required * Must be comfortable with across-the-lifespan cases * Experience with interventions such as TMS ...
Waterloo, IA · On-site
Associates Degree in Healthcare Management/Administration, Communications, Customer Service Experience: * At least three years of experience in a hospital setting, customer service, patient relations ...
Waterloo, IA · On-site
Associates Degree in Healthcare Management/Administration, Communications, Customer Service Experience: * At least three years of experience in a hospital setting, customer service, patient relations ...
Associates Degree in Healthcare Management/Administration, Communications, Customer Service Experience: * At least three years of experience in a hospital setting, customer service, patient relations ...
Associates Degree in Healthcare Management/Administration, Communications, Customer Service Experience: * At least three years of experience in a hospital setting, customer service, patient relations ...
Responsibilities Analysis & Patient Relations * Obtain names of newly admitted patients going to 4th or 5th floor via ER Track Board and/or Nursing Bed Manager, and upon request by Nursing ...
Responsibilities Analysis & Patient Relations * Obtain names of newly admitted patients going to 4th or 5th floor via ER Track Board and/or Nursing Bed Manager, and upon request by Nursing ...
Analysis & Patient Relations * Obtain names of newly admitted patients going to 4th or 5th floor via ER Track Board and/or Nursing Bed Manager, and upon request by Nursing/Hospitalists. * Interview ...
Analysis & Patient Relations * Obtain names of newly admitted patients going to 4th or 5th floor via ER Track Board and/or Nursing Bed Manager, and upon request by Nursing/Hospitalists. * Interview ...
$10.3K - $17.4K
0% of jobs
$17.4K - $24.5K
0% of jobs
$24.5K - $31.6K
0% of jobs
$31.6K - $38.7K
0% of jobs
$45K is the 25th percentile. Wages below this are outliers.
$38.7K - $45.8K
28% of jobs
$45.8K - $52.9K
12% of jobs
The median wage is $55.3K / yr.
$52.9K - $59.9K
28% of jobs
$63.9K is the 75th percentile. Wages above this are outliers.
$59.9K - $67K
12% of jobs
$67K - $74.1K
4% of jobs
$74.1K - $81.2K
13% of jobs
$81.2K - $88.3K
2% of jobs
$10.3K
$58.4K
$88.3K
| Aspect | Patient Relations Manager | Patient Advocate |
|---|---|---|
| Credentials | Healthcare experience, communication skills, sometimes certifications in patient relations | Healthcare knowledge, certification in patient advocacy often preferred |
| Work Environment | Hospitals, clinics, healthcare organizations | Hospitals, community health centers, patient support settings |
| Employer & Industry Usage | Healthcare providers focusing on patient satisfaction and experience | Patient support, navigating healthcare systems, ensuring patient rights |
| Search & Comparison Intent | Understanding roles in patient experience management | Assistance in patient rights and healthcare navigation |
The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.
$22.79 - $34.19/hr
Other
Medical, Dental, Retirement, PTO
Posted 8 days ago
7.3
Based on 361 frontline employees who took The Breakroom Quiz
266th of 887 rated healthcare providers
Area of Interest: Behavioral Health Services
Salary Range: $22.79-$34.19/hr*
FTE/Hours per pay period: 1.0
Department: Community Support Program
Shift: 8:00 AM - 4:30 PM
Job ID: 184862
Overview
Shift: Full-time, Monday–Friday, 8:00 AM - 4:30 PM
Join the Robert Young Center as a Community Support Specialist! As a member of the Iowa Assertive Community Treatment (ACT) team, you'll provide trauma-informed, community-based case management and support to adults with severe mental illness. You'll coordinate treatment plans, provide crisis intervention, connect clients with community resources, and collaborate with an interdisciplinary team to help individuals achieve their recovery goals.
This position serves clients throughout the five Iowa CCBHC counties: Scott, Muscatine, Clinton, Jackson, and Cedar. Candidates who reside in Scott, Muscatine, or Clinton County are preferred, as office space is available in these locations and the majority of clients are served there.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
Expect paid time off, parental leave, 401K matching and an employee recognition program .
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Provide case management and ongoing support for adults with severe mental illness in community-based settings.
Complete diagnostic assessments, develop individualized treatment plans, and coordinate care throughout the recovery process.
Deliver individual and group counseling, crisis intervention, and connect clients with community resources and support systems.
Collaborate with an interdisciplinary team, including providers, nurses, social workers, and behavioral health professionals, to optimize client outcomes.
Educate clients and families on mental health conditions, medications, treatment plans, and daily living skills.
Maintain accurate, timely clinical documentation while ensuring compliance with HIPAA and all regulatory standards.
Deliver compassionate, trauma-informed, person-centered care that promotes recovery, independence, and overall well-being.
Qualifications
Education:
Experience:
Minimum of two years of supervised experience in mental health or human services.
Experience working with individuals with severe and persistent mental illness preferred.
Proficiency in Microsoft Office and Electronic Medical Record (EMR) systems.
License(s)/Certification(s):
Valid driver's license required.
Crisis Prevention Institute (CPI) certification required within six months of hire.
*Specific offers are determined by various factors, such as experience, skills, internal equity, and other business needs. The salary range listed does not include other forms of compensation which may include bonuses/incentive, differential pay, or other forms of compensation or benefits that may be applicable to this role.
Get the full story on Breakroom
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At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.
Hospitals
10,000+ Employees
West Des Moines, IA, US
1995
