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Patient Relations Manager Jobs in Indiana (NOW HIRING)

Patient/Consumer Experience, Patient Relations & Measurement Tools * Organizational Change Management * Continuous Quality Improvement * Best Service Practices and Protocols * Surveys, Metrics and ...

Patient/Consumer Experience, Patient Relations & Measurement Tools * Organizational Change Management * Continuous Quality Improvement * Best Service Practices and Protocols * Surveys, Metrics and ...

Patient/Consumer Experience, Patient Relations & Measurement Tools * Organizational Change Management * Continuous Quality Improvement * Best Service Practices and Protocols * Surveys, Metrics and ...

Medical Social Worker

Fort Wayne, IN · On-site

$43K - $91K/yr

Navigate patient insurance benefits in collaboration with the Patient Relations Manager (PRM) to ensure mindful utilization and maximization of plan benefits * Provide both longitudinal and episodic ...

Navigate patient insurance benefits in collaboration with the Patient Relations Manager (PRM) to ensure mindful utilization and maximization of plan benefits * Provide both longitudinal and episodic ...

Medical Social Worker

Fort Wayne, IN · On-site

$43K - $91K/yr

Navigate patient insurance benefits in collaboration with the Patient Relations Manager (PRM) to ensure mindful utilization and maximization of plan benefits * Provide both longitudinal and episodic ...

Medical Social Worker

Fort Wayne, IN · On-site

$43K - $91K/yr

Navigate patient insurance benefits in collaboration with the Patient Relations Manager (PRM) to ensure mindful utilization and maximization of plan benefits * Provide both longitudinal and episodic ...

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Patient Relations Manager information

See Indiana salary details

$10.5K

$59.2K

$89.4K

How much do patient relations manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for patient relations manager in Indiana is $59,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $65,700.00 per year, depending on experience, location, and employer.

What does a patient relations manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What are the key skills and qualifications needed to thrive as a patient relations manager?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.

How does a patient relations manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

What are the most commonly searched types of Patient Relations jobs in Indiana?

The most popular types of Patient Relations jobs in Indiana are:

What are popular job titles related to Patient Relations Manager jobs in Indiana?

For Patient Relations Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Patient Relations Manager jobs in Indiana look for?

The top searched job categories for Patient Relations Manager jobs in Indiana are:

What cities in Indiana are hiring for Patient Relations Manager jobs?

Cities in Indiana with the most Patient Relations Manager job openings:

Infographic showing various Patient Relations Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $59,165 per year, or $28.4 per hour.

Patient Relations & Skincare Sales Associate/Supervisor

Carmel, IN • On-site

$2.5K/mo

Full-time

Re-posted 24 days ago


Job description

URGENT HIRING: Patient Relations & Skincare Sales Associate/Supervisor | Paid Training | Luxury Spa

Compensation: $2,500/month base salary + commission
On-Target Earnings (OTE): $60,000+ per year
Location: In-person
Job Type: Full-Time or Part-Time | Flexible Schedule
Weekend Availability Required

Why You'll Love Working With Us

Join a luxury spa where your passion for skincare and people truly matters. We're looking for a warm, organized, and sales-driven professional to be the face of our spa. You'll receive paid training to master our skincare products, client experience strategies, and sales techniques. If you're motivated, reliable, and love helping clients feel confident and cared for, this opportunity is for you. Plus, we cover gasoline expenses when traveling to nearby locations!

What You'll Do
  • Welcome every client with a polished, friendly, and professional presence

  • Answer calls, respond to inquiries, and manage appointment bookings with care

  • Promote spa services, skincare products, and membership plans to hit sales targets

  • Process payments and maintain accurate client and sales records

  • Ensure the front desk is always clean, inviting, and well-organized

  • Support day-to-day operations through light admin work (filing, data entry, etc.)

  • Travel to nearby spa branches as needed (with gas reimbursement)

Who You Are
  • Experience in guest services, front desk, or sales (spa/salon experience is a plus!)

  • Background in skincare, esthetics, or beauty retail is a strong advantage

  • Confident communicator with a professional, positive attitude

  • Organized, tech-savvy, and able to multitask in a fast-paced setting

  • Reliable transportation and ability to work at least one weekend day

Perks & Compensation
  • $2,500/month base salary

  • Uncapped commission (OTE $60,000+/year)

  • Paid training to ensure you succeed

  • Gasoline reimbursement for inter-location travel

  • Employee discounts on skincare and spa services

  • Growth opportunities in a fast-expanding luxury spa brand

Schedule
  • Flexible shifts available

  • Must be available at least one weekend day

Ready to Apply?

We're interviewing qualified applicants immediately. Please submit your resume with your best contact number and email.

Once you've applied, send a follow-up email with the following:

  • Your earliest available start date

  • Your daily sales target goal (numeric)

  • A brief summary of your sales experience

Employment Type: FULL_TIME