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Patient Relations Manager Jobs in Indiana (NOW HIRING)

Manager Donor Services

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This combination of skill and knowledge results in improved patient outcomes, higher quality ... Position Summary Manage and oversee Donor Services associates in the overall procurement of blood ...

Manager Donor Services

Indianapolis, IN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This combination of skill and knowledge results in improved patient outcomes, higher quality ... Position Summary Manage and oversee Donor Services associates in the overall procurement of blood ...

Manager Donor Services

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This combination of skill and knowledge results in improved patient outcomes, higher quality ... Manage and oversee Donor Services associates in the overall procurement of blood products from ...

Patient Access Specialist

Westfield, IN · On-site

$16.50 - $22/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

Patient Access Specialist

Westfield, IN

$16.50 - $22/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

Registered Dietitian

Valparaiso, IN · On-site

$27.50 - $36.75/hr

Registered Dietitian Staff (non-management) Valparaiso, IN • Part-Time Position Description: The ... Ability to maintain good patient relations in all formats of communication and adhere to total ...

Director Pharmacy Specialty Pharmacy

Evansville, IN · On-site

$123K - $162K/yr

Is a resource for Patient Relations and responds timely to issues to mitigate complaints quickly ... Engages, manages, and develops staff to utilize their full potential in alignment with mission ...

Showing results 41-60

Patient Relations Manager information

See Indiana salary details

$10.5K

$59.2K

$89.4K

How much do patient relations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for patient relations manager in Indiana is $59,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $65,700.00 per year, depending on experience, location, and employer.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

How does a patient relations manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What does a patient relations manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What are the key skills and qualifications needed to thrive as a patient relations manager?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.

What are the most commonly searched types of Patient Relations jobs in Indiana?

The most popular types of Patient Relations jobs in Indiana are:

What are popular job titles related to Patient Relations Manager jobs in Indiana?

For Patient Relations Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Patient Relations Manager jobs in Indiana look for?

The top searched job categories for Patient Relations Manager jobs in Indiana are:

What cities in Indiana are hiring for Patient Relations Manager jobs?

Cities in Indiana with the most Patient Relations Manager job openings:

Infographic showing various Patient Relations Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,165 per year, or $28.4 per hour.

Community Relations Specialist

NORTHSHORE HEALTH CENTERS

Hammond, IN • On-site

Other

Posted 25 days ago


Job description

Summary/Objective
The Community Relations Specialists will serve as the principle ambassador for NorthShore with respect for delivering the organization's vision within the community.
The Community Relations Specialists will be responsible for cultivating community contacts to increase awareness and collaborative opportunity, as well as manage the organization's public image. This will be achieved through attending established community events as well as any company events, networking, and working closely with several teams within NorthShore Health Centers to increase community knowledge of services offered in a targeted and effective manner with a goal of increasing patient visits daily.
All in-house and community activities must support Northshore's mission, core values, goal achievements, organizational quality and patient-centered medical home philosophy; and incorporate values of professionalism, respect, integrity, partnership, team work and compassion.
Essential Functions
  • Lead community marketing efforts, ensuring execution of strategies to improve market presence.
  • Respond to requests for information or designate another appropriate spokesperson or information source.
  • Assist in planning and executing special events.
  • Develop public relations strategies that will influence public opinion or promote ideas, products and services.
  • Provides targeted outreach in the form of education, social media, press releases, and participation in respective community activities and events.
  • Facilitates ongoing communication with the community, media, clinical and administrative programs and multiple stakeholders.
  • On a daily basis supports NorthShore Health Centers by seeking, creating, and maintaining connections with organizations and businesses within the surrounding communities to partner with the organization in ways that promote our mission and grow our patient base and community reach.
  • Support and contribute to safety and risk management efforts within NorthShore, by adhering to established policies and procedures, maintaining a safe environment, promoting accident prevention, and identifying and reporting potential liabilities to Communications Manager and/or the appropriate member of the management team immediately.

*These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion.
Competencies
  • Planning and strategic foresight
  • Responsible Decision Making
  • Integrity and accountability
  • Innovation and creativity
  • Adaptive and flexible
  • Leadership, teamwork, and conflict resolution
  • Professionalism and work ethic
  • Empathy

Work Environment
Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.
Travel
Travel within Northshore locations will be frequent for this position. Travel outside of Northshore locations will be frequent for this position.
Required Role Qualifications
  • High School Diploma, Transcripts, or Equivalent

Preferred Role Qualifications
  • Bachelor's Degree in Communications, Marketing, Business, or Healthcare related studies
  • Two years of experience working within a healthcare setting.

Required Skills
  • Ability to analyze situations and solve problems at strategic and tactical levels
  • Excellent interpersonal and customer service skills
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
  • Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
  • Practiced at organization and planning
  • Employ Critical thinking and problem solving
  • Maintains composure and operates with emotional intelligence
  • Ethical reasoning and decision-making
  • Strong attention to detail
  • Receptive and responsive to feedback
  • Excellent verbal and written communication skills
  • Time management, prioritization, and sense of urgency
  • Proficient with Microsoft Office Suite or related software