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Patient Relations Manager Jobs in Indiana (NOW HIRING)

Akumin Inc.

Employee Relations Specialist

Indianapolis, IN · On-site

$68K - $80K/yr

... patient care close to home. With a national footprint, cutting-edge technology, and a strong ... Employee Relations Specialist** serves as the first point of contact for employees and managers ...

Affordable Care

Dental Office Manager

Evansville, IN · On-site

$24.25 - $32/hr

Manage all front and back-office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals.

Akumincorp

Employee Relations Specialist

Indianapolis, IN · Remote

$60K - $80K/yr

With a national footprint,cutting-edgetechnology, and a strong commitment to innovation and patient ... The Employee Relations Specialist serves as the first point of contact for employees and managers ...

Methodist Hospitals

HOUSE MANAGER-PATIENT CARE

Gary, IN · On-site

... include patient care, facilities and emergency management. * Serves as a resource to staff for ... Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of ...

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Professional Management Enterprises

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Patient Care Advocate - Indianapolis, IN

Indianapolis, IN · On-site

$30/hr

Supports the implementation of quality improvement interventions and audits in relation to plan ... Refers to case or disease management as appropriate. * Completes special assignments and projects ...

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Patient Relations Manager information

See Indiana salary details

$10.5K

$59.2K

$89.4K

How much do patient relations manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for patient relations manager in Indiana is $59,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $65,700.00 per year, depending on experience, location, and employer.

What does a patient relations manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What are the key skills and qualifications needed to thrive as a patient relations manager?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.

How does a patient relations manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

What are the most commonly searched types of Patient Relations jobs in Indiana?

The most popular types of Patient Relations jobs in Indiana are:

What are popular job titles related to Patient Relations Manager jobs in Indiana?

For Patient Relations Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Patient Relations Manager jobs in Indiana look for?

The top searched job categories for Patient Relations Manager jobs in Indiana are:

What cities in Indiana are hiring for Patient Relations Manager jobs?

Cities in Indiana with the most Patient Relations Manager job openings:

Patient Relations Manager jobs near you
Infographic showing various Patient Relations Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $59,165 per year, or $28.4 per hour.

Patient Services Manager

Fort Wayne, IN • On-site

Metz Culinary Management
Traveler Accommodation • 5 - 10K employees
Learn more about Metz Culinary Managementexternal

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This job post has expired today. Applications are no longer accepted.

Metz Culinary Management rating

6.7

Company rating: 6.7 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

Job description

Metz Culinary Management is growing and we have openings for a Rock Star Patient Food Services Manager who shares our passion for Food and Service. The PSM plans, coordinates and manages all in-room Patient Dining. The primary focus of our Patient Services Manager is the overall leadership of the Server Team and oversight of the Patient Experience, ensuring amazing food, unexpected service and the ability to engage with our patients to utilize the ordering system and/or assist in the menu selections and follow up to ensure satisfaction.
The Patient Services Manager primarily functions as a member of the multidisciplinary health care team to implement nutrition care plans. A successful candidate will have a strong knowledge of the importance of Customer Relations, Dining Experience, and Employee Management. While experience working in the Patient Food Services setting would be ideal, some of our most successful Patient Services Managers have a background in Restaurant General Manger roles. HOSPITALITY minded leadership is a MUST.
Requirements

  • Bachelor's Degree Desired
  • Patient Services or Restaurant Manager experience required
  • AMAZING Communication Skills (Verbal and Written)
  • Strong Microsoft Office Skills
  • Creating effective communication documents including summaries, reports and letters

Metz Culinary Management Values are what separates us from the competition. Our Leaders share our Values, Attributes, and Strategic Focus reinforcing our culture and values every day to our Team Members creating an environment for personal growth, enrichment and career success.
As one of the fastest growing companies in the industry, we continually seek talented and dedicated individuals who share our commitment to excellence. Join our team of over 7,000 team members who share a passion for Onsite Dining and Support Services, working together toward one common goal, excellence, in quality and service. We are committed to providing the atmosphere, opportunity, and benefits that enable us to be an employer of choice in the industry.
We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.

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