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Patient Registration Jobs in Indiana (NOW HIRING)

R1

Customer Service Patient Registration

Evansville, IN · On-site

$14.50 - $18.99/hr

As a Patient Registration Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You'll: * Help patients ...

R1

Customer Service Patient Registration

Evansville, IN · On-site

$14.50 - $18.99/hr

As a Patient Registration Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You'll: * Help patients ...

R1 RCM

Customer Service Patient Registration

Brazil, IN · On-site

$14.50 - $18.99/hr

As a Patient Registration Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You'll: * Help patients ...

New

R1

Customer Service Patient Registration

Brazil, IN · On-site

$14.50 - $18.99/hr

As a Patient Registration Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You'll: * Help patients ...

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Patient Registration information

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How much do patient registration jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient registration in Indiana is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.64 per hour, depending on experience, location, and employer.

What is a patient registration?

Patient registration jobs involve greeting patients, collecting their personal and insurance information, verifying details, and entering data into healthcare systems. These professionals are often the first point of contact in hospitals, clinics, or medical offices. They ensure that patient records are accurate and up-to-date, which is essential for billing and medical care. Excellent communication, organizational skills, and attention to detail are important for success in this role.

What are the key skills and qualifications needed to thrive as a patient registration specialist?

To thrive as a Patient Registration Specialist, you need attention to detail, strong organizational skills, and a high school diploma or equivalent. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance verification tools is essential. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and healthcare staff. These skills ensure accurate patient data entry, efficient registration processes, and a positive first impression for patients in medical settings.

What are some common challenges faced by patient registration staff, and how can they be managed effectively?

Patient Registration staff often handle a high volume of patients, requiring strong organizational and communication skills to manage multiple tasks at once. Challenges can include dealing with incomplete or incorrect patient information, addressing patient concerns about insurance or billing, and maintaining confidentiality under pressure. Effective management involves staying calm, using clear communication, and being detail-oriented to ensure accurate data entry. Working closely with clinical and administrative teams helps streamline the registration process and improves the patient experience.

What is the difference between Patient Registration vs Medical Secretary?

AspectPatient RegistrationMedical Secretary
CredentialsHigh school diploma, sometimes certification in healthcare administrationHigh school diploma, medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, hospitals
Primary ResponsibilitiesCollecting patient information, verifying insurance, scheduling appointmentsManaging correspondence, scheduling, patient communication, administrative tasks

While both roles work in healthcare settings and involve patient interaction, Patient Registration focuses on collecting and verifying patient information at check-in, whereas Medical Secretaries handle broader administrative tasks, including scheduling and correspondence. Understanding these differences helps clarify career paths and job expectations in healthcare administration.

Do you need a degree to be a patient registration?

A patient registration clerk typically does not need a college degree but should have a high school diploma or equivalent. Strong communication skills, attention to detail, and familiarity with medical records or registration software are important for the role.

How do I become a patient registration?

To become a patient registration specialist, you typically need a high school diploma or equivalent and strong communication skills. Some positions may require familiarity with electronic health record (EHR) systems and customer service experience. Certification is not usually mandatory but can enhance job prospects.

Is patient registration a stressful job?

Patient registration can be a stressful job due to the need to handle high patient volumes, manage accurate data entry, and address patient concerns efficiently. It requires strong organizational skills, attention to detail, and the ability to work under time pressure in a fast-paced healthcare environment.

What are the most commonly searched types of Patient Registration jobs in Indiana?

The most popular types of Patient Registration jobs in Indiana are:

What are popular job titles related to Patient Registration jobs in Indiana?

For Patient Registration jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Patient Registration jobs in Indiana look for?

The top searched job categories for Patient Registration jobs in Indiana are:

What cities in Indiana are hiring for Patient Registration jobs?

Cities in Indiana with the most Patient Registration job openings:

Patient Registration jobs near you
Infographic showing various Patient Registration job openings in Indiana as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,971 per year, or $19.7 per hour.

Patient Registration Coordinator

Behavioral Health Group

Fort Wayne, IN • On-site

$18 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Patient Registration Coordinator
Pay: $18.00-19.00 Per Hour
Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. We are dedicated to helping individuals overcome substance use disorders. With over 110 locations in 22 states, our team of more than 1,900 employees serves over 42,000 patients.
Job Summary
The Patient Registration Coordinator ensures the efficient processing and direction of patients entering the clinic. Reporting to the Program Director or Office Manager, this role involves greeting patients, verifying identification and insurance, managing patient accounts, and performing necessary administrative tasks.
Duties and Responsibilities
  • Greet and assist all individuals entering the treatment center.
  • Maintain an organized waiting area.
  • Verify patient identification and program participation.
  • Inform patients and staff about financial status.
  • Collect and account for patient fees, including copays, deductibles, and coinsurance.
  • Verify insurance eligibility and authorization.
  • Communicate insurance status to patients and assist in resolving concerns.
  • Perform weekly and monthly insurance eligibility checks.
  • Ensure security of clinic funds and provide financial reports.
  • Assist patients with insurance forms.
  • Use computer systems for daily accounting and fee collection.
  • Complete and distribute weekly reports to relevant management.
  • Send monthly statements if applicable.
  • Handle third-party reimbursements (e.g., Medicaid) if needed.
  • Perform general clerical tasks and filing.
  • Cover reception desk during dispensing hours, answer phones, set appointments, and schedule intakes.
  • Manage admissions and discharges in the Central Registry and submit required reports.
  • Assist with census forms and caseload listings.
  • Maintain and order office supplies.
  • Run work-related errands such as mailing and bank deposits.
  • Create and type documents as needed.
  • Schedule patient appointments with the physician.
  • Report job-related issues to the Program Director.
  • Maintain chart monitoring system.
  • Attend conferences, meetings, and training programs as directed.
  • Participate in weekly treatment team meetings to discuss patient issues.
  • Understand basic concepts of alcohol/drug abuse and addiction.
  • Develop professional relationships with patients while maintaining confidentiality and boundaries.
  • Collaborate effectively with team members and project a positive image of the company.
  • Promote excellent customer service.
  • Participate in monthly in-service trainings.
  • Help ensure the clinic meets accrediting body standards.
  • Perform Safety Officer responsibilities if assigned.
  • Engage in outreach activities, including writing letters and making follow-up calls to community agencies.
  • Maintain attendance standards and report any work-related issues immediately.
  • Perform other duties as assigned by the supervisory team.
  • Comply with all federal, state, and local regulatory requirements and accrediting agencies.
  • Achieve assigned annual goals and objectives.
  • Demonstrate respect and care in all interactions with patients and team members.
  • Participate in required training sessions.
Minimum Requirements
  • High school diploma or equivalent.
  • One year of experience as a general office clerk with basic math, accounting skills, and cash handling experience.
  • Valid driver's license.
  • Healthcare experience preferred.
  • Experience in front desk, admissions, billing, and/or collections.
  • Excellent verbal and written communication skills.
  • Strong customer service and interpersonal communication skills.
  • Accurate data entry and basic keyboarding skills.
  • Ability to work independently under pressure and handle multiple tasks simultaneously.
  • Ability to enforce fee collection policies.
  • Basic computer/word processing skills.
  • Knowledge and use of typical office equipment (calculator, fax machine, copier, computer, telephone, postage meter, scales, scanner, and computer programs).
  • Knowledge of basic math, accounting, and accounts receivable.
Physical Requirements and Working Conditions
  • Ability to communicate effectively by phone or in person.
  • Vision adequate to read correspondence, computer screens, and forms.
  • Manual dexterity for operating keyboard, copier, telephone, and calculator.
  • Ability to write phone messages and receipts.
  • Variable workload with periodic high stress and activity levels.
  • Standard medical office conditions and environments.
  • Interactions with patients who may be ill, have infectious diseases, mental health diagnoses, or criminal justice involvement.
  • Prolonged keyboarding.
Why Join BHG?
  • Work-Life Balance: Enjoy generous paid time off, holidays, and personal needs. Benefit from flexible schedules with early in/early out hours, no nights, and no Sundays.
  • Investment in Your Growth: Prioritize your development with role-based training and advancement opportunities.
  • Comprehensive Benefits: Choose from three benefits programs, including health, life, vision, and dental insurance. Enjoy tuition reimbursement and 401K plan with discretionary match.
  • Recognition and Rewards: Experience competitive pay, quarterly bonuses, and incentives for certifications or licenses.
  • Employee Perks: Access exclusive discounts on various services and entertainment options, and benefit from our Employee Assistance Program and self-care series.

At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others.
BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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