Patient Experience Manager 2
Red Bank, NJ · On-site
Sodexo is seeking an experienced Patient Experience Manager 2 to join our food team at HMH Riverview Medical Center and Ocean University Medical Center l ocated in Red Bank and Brick, New Jersey
Patient Experience Manager 2
Red Bank, NJ · On-site
Sodexo is seeking an experienced Patient Experience Manager 2 to join our food team at HMH Riverview Medical Center and Ocean University Medical Center l ocated in Red Bank and Brick, New Jersey
SYSTEM PATIENT EXPERIENCE MANAGER
Cincinnati, OH · On-site
$70K - $80K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
SYSTEM PATIENT EXPERIENCE MANAGER
Cincinnati, OH · On-site
$70K - $80K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
Patient Experience Manager 2
Edison, NJ · On-site
Sodexo is seeking an experienced Patient Experience Manager 2 to join our food team at HMH JFK University Medical Center and Palisades Medical Center l ocated in Edison and North Bergen, New Jersey
Patient Experience Manager 2
Edison, NJ · On-site
Sodexo is seeking an experienced Patient Experience Manager 2 to join our food team at HMH JFK University Medical Center and Palisades Medical Center l ocated in Edison and North Bergen, New Jersey
SYSTEM PATIENT EXPERIENCE MANAGER
Cincinnati, OH · On-site
$70K - $80K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
Quick apply
SYSTEM PATIENT EXPERIENCE MANAGER
Cincinnati, OH · On-site
$70K - $80K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
The Patient Experience Manager 3 will drive and implement strategies to enhance the patient dining experience. This position will have a home office but will be required to visit accounts weekly. The ...
The Patient Experience Manager 3 will drive and implement strategies to enhance the patient dining experience. This position will have a home office but will be required to visit accounts weekly. The ...
SYSTEM PATIENT EXPERIENCE MANAGER
Saint Bernard, OH · On-site
$70K - $80K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
SYSTEM PATIENT EXPERIENCE MANAGER
Saint Bernard, OH · On-site
$70K - $80K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
Working as the System Patient Experience Manager, you will be recognized for those efforts! Responsibilities include coordinating and directing a variety of activities in collaboration with ...
Working as the System Patient Experience Manager, you will be recognized for those efforts! Responsibilities include coordinating and directing a variety of activities in collaboration with ...
SYSTEM PATIENT EXPERIENCE MANAGER
Cincinnati, OH · On-site
$70K - $80K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
SYSTEM PATIENT EXPERIENCE MANAGER
Cincinnati, OH · On-site
$70K - $80K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
PATIENT EXPERIENCE MANAGER - Wilmington, NC
Wilmington, NC · On-site
$55K - $60K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
Quick apply
PATIENT EXPERIENCE MANAGER - Wilmington, NC
Wilmington, NC · On-site
$55K - $60K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
PATIENT EXPERIENCE MANAGER - Wilmington, NC
Wilmington, NC · On-site
$55K - $60K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
PATIENT EXPERIENCE MANAGER - Wilmington, NC
Wilmington, NC · On-site
$55K - $60K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
PATIENT EXPERIENCE MANAGER - Wilmington, NC
Wilmington, NC · On-site
$55K - $60K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
PATIENT EXPERIENCE MANAGER - Wilmington, NC
Wilmington, NC · On-site
$55K - $60K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
Serves as a change agent on patient experience. Partners with directors and other manager/coaches to establish and sustain patient experience strategic plan. * Adopts a proactive approach to identify ...
Serves as a change agent on patient experience. Partners with directors and other manager/coaches to establish and sustain patient experience strategic plan. * Adopts a proactive approach to identify ...
Serves as a change agent on patient experience. Partners with directors and other manager/coaches to establish and sustain patient experience strategic plan. * Adopts a proactive approach to identify ...
New
Serves as a change agent on patient experience. Partners with directors and other manager/coaches to establish and sustain patient experience strategic plan. * Adopts a proactive approach to identify ...
New
System Patient Experience Manager - Baltimore, MD
Baltimore, MD · On-site
$60K - $70K/yr
Job Summary As the System Patient Experience Manager, you will provide strategic leadership and oversight for all patient experience initiatives across three accounts in the Baltimore, MD region. In ...
System Patient Experience Manager - Baltimore, MD
Baltimore, MD · On-site
$60K - $70K/yr
Job Summary As the System Patient Experience Manager, you will provide strategic leadership and oversight for all patient experience initiatives across three accounts in the Baltimore, MD region. In ...
SYSTEM PATIENT EXPERIENCE MANAGER, Roanoke, VA
Roanoke, VA · On-site
$70 - $75K/hr
Job Summary Working as the System Patient Experience Manager , you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in ...
SYSTEM PATIENT EXPERIENCE MANAGER, Roanoke, VA
Roanoke, VA · On-site
$70 - $75K/hr
Job Summary Working as the System Patient Experience Manager , you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in ...
Job Summary Working as the System Patient Experience Manager , you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in ...
Quick apply
Job Summary Working as the System Patient Experience Manager , you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in ...
SYSTEM PATIENT EXPERIENCE MANAGER, Roanoke, VA
Roanoke, VA · On-site
$70 - $75K/hr
Job Summary Working as the System Patient Experience Manager , you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in ...
SYSTEM PATIENT EXPERIENCE MANAGER, Roanoke, VA
Roanoke, VA · On-site
$70 - $75K/hr
Job Summary Working as the System Patient Experience Manager , you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in ...
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
New
Quick apply
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
New
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
New
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
New
PATIENT EXPERIENCE MANAGER, Days, Orlando, FL
Orlando, FL · On-site
$51K - $52K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
PATIENT EXPERIENCE MANAGER, Days, Orlando, FL
Orlando, FL · On-site
$51K - $52K/yr
... Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient ...
Patient Experience Manager information
See salary details
$15.63 - $20.54
22% of jobs
$22.65 is the 25th percentile. Wages below this are outliers.
$20.54 - $25.46
7% of jobs
$25.46 - $30.38
5% of jobs
$30.38 - $35.29
8% of jobs
The median wage is $38.16 / hr.
$35.29 - $40.21
13% of jobs
$40.21 - $45.13
11% of jobs
$49.06 is the 75th percentile. Wages above this are outliers.
$45.13 - $50.04
10% of jobs
$50.04 - $54.96
7% of jobs
$54.96 - $59.88
6% of jobs
$59.88 - $64.79
6% of jobs
$64.79 - $69.71
3% of jobs
$15
$39
$69
How much do patient experience manager jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for patient experience manager in the United States is $39.89, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $51.44 per hour, depending on experience, location, and employer.
What does a patient experience manager do?
A Patient Experience Manager ensures that patients receive high-quality, compassionate care by improving processes, communication, and overall satisfaction in healthcare settings. They analyze patient feedback, implement service improvements, and work with medical staff to enhance the overall patient journey. Their role often includes training staff, addressing complaints, and fostering a patient-centered culture.
What are the key skills and qualifications needed to thrive in the patient experience manager position, and why are they important?
To thrive as a Patient Experience Manager, you need a background in healthcare administration, strong analytical skills, and experience in process improvement, often supported by a bachelor’s degree in health administration or a related field. Familiarity with patient satisfaction survey platforms, CRM systems, and metrics like HCAHPS is commonly required. Exceptional interpersonal skills, conflict resolution, and leadership abilities help you effectively engage with staff and address patient concerns. These skills ensure an enhanced patient journey, stronger organizational reputation, and continuous quality improvement within healthcare settings.
What are some typical responsibilities of a patient experience manager during a workweek?
A Patient Experience Manager often spends their week reviewing patient satisfaction scores, developing strategies to address service gaps, and collaborating with clinical and administrative teams to implement improvement initiatives. They frequently interact directly with patients to resolve concerns, gather feedback, and ensure their voices are heard in decision-making processes. Additionally, they lead staff training on communication and service excellence, analyze data for trends, and report findings to senior leadership. This role blends hands-on problem solving with strategic planning in a collaborative, patient-centered environment.
More about Patient Experience Manager jobs
What cities are hiring for Patient Experience Manager jobs? Cities with the most Patient Experience Manager job openings:
What are the most commonly searched types of Patient Experience jobs? The most popular types of Patient Experience jobs are:
Who are the top companies hiring for Patient Experience Manager jobs? The top employers for Patient Experience Manager jobs are:
What states have the most Patient Experience Manager jobs? States with the most job openings for Patient Experience Manager jobs include:
What job categories do people searching Patient Experience Manager jobs look for? The top searched job categories for Patient Experience Manager jobs are:
Full-time
Medical, Dental, Vision, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Sodexo rating
6.4
Based on 1,134 frontline employees who took The Breakroom Quiz
337th of 482 rated business services
Job description
Role OverviewWhat You'll DoWhat We OfferWhat You BringWho We AreQualifications & Requirements
*NEW SALE - EXCELLENT OPPORTUNITY FOR A HIGH-IMPACT POSITION*
Sodexo is seeking an experienced Patient Experience Manager 2 to join our food team at HMH Riverview Medical Center and Ocean University Medical Center located in Red Bank and Brick, New Jersey.
Hackensack Meridian Health's Riverview Medical Center in Red Bank, New Jersey, is a 468 bedacute care hospital
Hackensack Meridian Ocean University Medical Center in Brick, New Jersey, operates with 357 licensed beds.
The ideal candidate will have experience driving patient satisfaction in a large healthcare organization. The role will include patient rounding, quality assurance activities, host/hostess development/management, and driving an exceptional dining experience for their patients for 2 locations
Responsibilities will also include:
- Rounding with existing patients, families, and Nursing personnel
- Collaboration with hospital clinical and administrative leadership
- Collecting, organizing, and trending data
- Communicating findings with both Nutrition Services and interdisciplinary teams
- Networking with other hospitals to identify best practices
- Some oversight of the Diet Office and supervision of Diet Office hourly staff & patient services hourly staff
- Daily patient meal rounding utilizing Service Depot, interacting with patients and nursing staff
- Identifying and implementing process improvement initiatives to increase patient satisfaction
- Ensuring food safety and sanitation compliance
- Oversee patient tray line to ensure meal accuracy
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
- Work closely with the Clinical Nutrition
- Act as the liaison between the dietitians, nurse managers
- Work with the other Sodexo Managers with the goal of enhancing the patient experience and dinning experience
- Regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance
- Demonstrate excellent communication and customer service skills
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Minimum Education Requirement: Bachelor's degree or equivalent experience
Minimum Functional Experience: 3 years
About Sodexo
Sourced by ZipRecruiter
Industry
Food and beverage wholesalers
Company size
10,000+ Employees
Headquarters location
Gaithersburg, MD, US