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Full Time Director Patient Experience information

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$33.5K

$121.3K

$174K

How much do full time director patient experience jobs pay per year?

As of Aug 15, 2026, the average yearly pay for full time director patient experience in the United States is $121,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Director Patient Experience vs Full Time Patient Services Manager?

AspectFull Time Director Patient ExperienceFull Time Patient Services Manager
ResponsibilitiesOversees overall patient experience strategies, improves patient satisfaction, manages patient feedback programsManages daily patient services operations, handles patient complaints, coordinates service delivery
Required CredentialsBachelor's degree, healthcare experience, leadership skillsBachelor's degree, healthcare or customer service background
Work EnvironmentStrategic planning, leadership meetings, cross-department collaborationFrontline patient interaction, staff supervision, operational tasks

The Full Time Director Patient Experience focuses on strategic initiatives to enhance overall patient satisfaction, while the Full Time Patient Services Manager handles daily operational tasks and immediate patient concerns. Both roles require healthcare knowledge and strong communication skills, but differ in scope and level of responsibility.

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States with the most job openings for Full Time Director Patient Experience jobs include:

What job categories do people searching Full Time Director Patient Experience jobs look for?

The top searched job categories for Full Time Director Patient Experience jobs are:

Full Time Director Patient Experience jobs near you
Infographic showing various Full Time Director Patient Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $121,253 per year, or $58.3 per hour.

Director Patient Experience - TUH

Temple Health

Philadelphia, PA • On-site

Full-time

Posted 9 days ago

Temple University Health System rating

8.1

Company rating: 8.1 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

69th of 887 rated healthcare providers

Job description

The Director of Patient Experience has operational oversight for Temple Health patient experience. This position reports to the Chief Experience Officer for Temple University Health System and partners in the leadership, design and implementation of initiatives that fulfill the mission of the office of patient experience. This position enhances patient perceptions of care through leading operational initiatives as well as operational oversight of patient experience training programs.

This position also represents the voice of the internal and external customers and collaborates with the Chief Experience Officer and other senior leaders, medical staff and departmental directors to ensure that all patient experiences at Temple Health embody the highest level of service and compassion.
Education
Bachelor's Degree in Healthcare, Hospitality or other related field Required
Master's Degree in Healthcare, Hospitality or other related field Preferred
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
3 years experience in a leadership role in Healthcare, Customer Service/Hospitality, Quality Improvement, Communications or other related fields Required
General Experience with HCAHPS, OAS-CAHPS, outpatient, behavioral health and oncology patient satisfaction surveys Required
3 years experience implementing and accomplishing customer service improvements in a health care setting Preferred
General Experience working with patient satisfaction vendor Preferred
Licenses
Cert Patient Experience Prof Preferred

What Temple University Health System employees say

Pay

Benefits

Hours and flexibility

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About Temple Health

Sourced by ZipRecruiter

Temple Health is a major Philadelphia-based academic health system that is driving medical advances through clinical innovation, pioneering research and world-class education. The health system’s 1,550+ physicians and scientists share a common mission of bringing tomorrow’s treatments to the bedside today, helping them achieve outcomes once thought impossible.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1995

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