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Full Time Director Patient Experience Jobs (NOW HIRING)

Capital Health

Manager Patient Experience

Rockford, IL · On-site

The listed pay range or pay rate reflects compensationfor a full-time equivalent (1.0 FTE) position ... Assists Director Patient Experience with the design and consistent execution of the elements of a ...

Mayo Clinic

Patient Experience Ambassador

Rochester, MN · On-site

$61K - $92K/yr

Incumbent must be self-motivated, self-directed, and highly organized, promoting a productive ... Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday-Friday, 2pm ...

Neurelis, Inc

Director, Patient Marketing

San Diego, CA · On-site +1

$205K - $228K/yr

Job Type Full-time Description Job Summary/Objective: The Director, Patient Marketing is a critical ... Experience owning patient-facing marketing strategy and execution for pharmaceutical or biotech ...

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Full Time Director Patient Experience information

See salary details

$33.5K

$121.3K

$174K

How much do full time director patient experience jobs pay per year?

As of Aug 11, 2026, the average yearly pay for full time director patient experience in the United States is $121,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Director Patient Experience vs Full Time Patient Services Manager?

AspectFull Time Director Patient ExperienceFull Time Patient Services Manager
ResponsibilitiesOversees overall patient experience strategies, improves patient satisfaction, manages patient feedback programsManages daily patient services operations, handles patient complaints, coordinates service delivery
Required CredentialsBachelor's degree, healthcare experience, leadership skillsBachelor's degree, healthcare or customer service background
Work EnvironmentStrategic planning, leadership meetings, cross-department collaborationFrontline patient interaction, staff supervision, operational tasks

The Full Time Director Patient Experience focuses on strategic initiatives to enhance overall patient satisfaction, while the Full Time Patient Services Manager handles daily operational tasks and immediate patient concerns. Both roles require healthcare knowledge and strong communication skills, but differ in scope and level of responsibility.

More about Full Time Director Patient Experience jobs
What states have the most Full Time Director Patient Experience jobs? States with the most job openings for Full Time Director Patient Experience jobs include:
What job categories do people searching Full Time Director Patient Experience jobs look for? The top searched job categories for Full Time Director Patient Experience jobs are:
Full Time Director Patient Experience jobs near you
Infographic showing various Full Time Director Patient Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $121,253 per year, or $58.3 per hour.

DIRECTOR PATIENT ACCOUNTS

Decatur County Memorial Hospital

Greensburg, IN • On-site

Full-time

Medical, Retirement, PTO

Re-posted 17 days ago

Job description

Join the Team at Decatur County Memorial Hospital
At Decatur County Memorial Hospital (DCMH), we are more than a healthcare provider-we are a trusted community partner committed to improving the health and well-being of the individuals and families we serve. As a critical access hospital, DCMH combines high-quality patient care, advanced medical services, and a compassionate, patient-centered approach in a welcoming rural healthcare environment.
Our team is made up of dedicated professionals who are passionate about making a difference every day. We foster a culture of collaboration, respect, integrity, and continuous improvement, where employees are empowered to grow professionally while contributing to exceptional patient outcomes. DCMH offers competitive compensation and benefits, opportunities for professional development, and a supportive workplace that values each team member's contributions.
DCMH offers more than just a job-we offer a rewarding career and a supportive workplace culture. Employees enjoy competitive pay, comprehensive health and wellness benefits, generous paid time off, retirement savings opportunities, professional development support, and a variety of additional benefits designed to help you achieve your personal and professional goals. We are committed to creating an environment where team members feel valued, supported, and empowered to grow.
If you are seeking a rewarding career with an organization that is committed to excellence, innovation, and service, we invite you to explore opportunities with Decatur County Memorial Hospital and become part of a team that is making a meaningful impact in our community.
POSITION SUMMARY
  • Reports To:
    • Executive Director Revenue Cycle
  • Work Schedule:
    • Must be able to work non-standard hours, which may be in excess of 40 hours per week.
  • Summary:
    • The Director is primarily responsible for the management of all accounts receivable to optimize reimbursement in a compliant fashion for all services, including the Hospital, providers, Rural Health Clinics and Ambulance Services. Scope of responsibility includes charge master management, billing and follow-up, cash management, charity care program and self-pay and bad debt management. Provides subject matter expertise related to the development of a compliant and comprehensive patient accounts department. Is accountable for protecting DCMH's accounts receivable asset by ensuring that contemporary processes and systems are utilized that promote strong cash collections, minimizes bad debt and provides an excellent patient experience.

SKILLS and ABILITIES
  • Education:
    • An undergraduate degree in accounting, finance, hospital management or related field, or 7 years or more of equivalent experience in a Healthcare Business Office/Revenue Cycle role.
  • Experience:
    • Minimum of 5 years of healthcare Revenue Cycle or Patient Accounts leadership/management experience. Healthcare billing and Charge Master experience preferred.
  • Computer Skills:
    • Proficient in Microsoft Office, email and basic computer skills for other software used throughout the hospital for your area of responsibility.
    • Proficient in Microsoft Office, Meditech 6. X or Meditech Expanse experience highly preferred.
  • Certificates & Licenses:
    • N/A
  • Other Requirements:
    • Experience working with Medicare, Medicaid and commercial insurances, billing and collections. Knowledge of HIPAA requirements. This position requires frequent standing, walking, sitting, use of hands and fingers, lifting and carrying 0-20 lbs and pushing and pulling 0-40 lbs.

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