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28 Kindbody Patient Experience Manager Jobs Hiring Near You

... patient experience. About the Role As a Mid-Level Embryologist at Kindbody, you will be working in ... Participate in the laboratory's quality management program * Coordinate with reproductive ...

... experience with superior health outcomes at lower cost. Kindbody has raised more than $315 million ... Coordinate patient conversion lists and anticipated cycle volumes across locations * Oversee ...

About Kindbody Kindbody's mission is to make fertility and family-building care affordable and ... Experienced working with high patient volume.

PRN Medical Assistant

Washington, DC · On-site

$20 - $25.75/hr

Document patient care services utilizing daily logs and patient records * Utilizing Kindbody ... Minimum 1 year experience in GYN procedures * Minimum 2 years experience working in an EMR

... patient experience. About the Role As an experienced Sonographer, you will be working in a fast ... to management. * Adhere to all standards, policies, and procedures associated with safety ...

... experience with superior health outcomes at lower cost. Kindbody has raised more than $315 million ... patient recovery support, and 24/7 customer support by team members * Manage the schedule of per ...

... experience with superior health outcomes at lower cost. Kindbody has raised more than $315 million ... Participate in the laboratory's quality management program * Assist with lab, patient, and clinic ...

PRN Medical Assistant

Minneapolis, MN · On-site

$18.50 - $23.75/hr

Document patient care services utilizing daily logs and patient records * Utilizing Kindbody ... Minimum 1 year experience in GYN procedures * Minimum 2 years experience working in an EMR

PRN Medical Assistant

Manhattan, NY · On-site

$26 - $28/hr

Document patient care services utilizing daily logs and patient records * Utilizing Kindbody ... Minimum 1 year experience in GYN procedures * Minimum 2 years experience working in an EMR

Practice Coordinator

Chicago, IL · On-site

$20 - $22/hr

About Kindbody Kindbody's mission is to make fertility and family-building care affordable and ... About the Role As an experienced Practice Coordinator reporting to our Practice Manager, you will ...

PRN Medical Assistant

Manhattan, NY

$19.50 - $25/hr

Document patient care services utilizing daily logs and patient records * Utilizing Kindbody ... Minimum 1 year experience in GYN procedures * Minimum 2 years experience working in an EMR

Practice Coordinator

Manhattan, NY · On-site

$24 - $26/hr

About Kindbody Kindbody's mission is to make fertility and family-building care affordable and ... About the Role As an experienced Practice Coordinator reporting to our Practice Manager, you will ...

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Kindbody Jobs Information

What does a Patient Experience Manager do?

A Patient Experience Manager ensures that patients receive high-quality, compassionate care by improving processes, communication, and overall satisfaction in healthcare settings. They analyze patient feedback, implement service improvements, and work with medical staff to enhance the overall patient journey. Their role often includes training staff, addressing complaints, and fostering a patient-centered culture.

What are the key skills and qualifications needed to thrive in the Patient Experience Manager position, and why are they important?

To thrive as a Patient Experience Manager, you need a background in healthcare administration, strong analytical skills, and experience in process improvement, often supported by a bachelor’s degree in health administration or a related field. Familiarity with patient satisfaction survey platforms, CRM systems, and metrics like HCAHPS is commonly required. Exceptional interpersonal skills, conflict resolution, and leadership abilities help you effectively engage with staff and address patient concerns. These skills ensure an enhanced patient journey, stronger organizational reputation, and continuous quality improvement within healthcare settings.

What are some typical responsibilities of a Patient Experience Manager during a workweek?

A Patient Experience Manager often spends their week reviewing patient satisfaction scores, developing strategies to address service gaps, and collaborating with clinical and administrative teams to implement improvement initiatives. They frequently interact directly with patients to resolve concerns, gather feedback, and ensure their voices are heard in decision-making processes. Additionally, they lead staff training on communication and service excellence, analyze data for trends, and report findings to senior leadership. This role blends hands-on problem solving with strategic planning in a collaborative, patient-centered environment.
What other companies are hiring for Patient Experience Manager jobs?
What are the most popular categories at Kindbody?
Infographic showing various Patient Experience Manager job openings at Kindbody in the United States as of May 2026, with employment types broken down into 95% Full Time, and 5% Temporary. Highlights an 100% Physical job distribution.
Mid Level Embryologist

Mid Level Embryologist

Kindbody

Milwaukee, WI • On-site

Full-time

Posted 5 days ago


Job description

About Kindbody

Kindbody is a leading fertility clinic network and family-building benefits provider, delivering comprehensive reproductive care across the U.S. Our mission is to make fertility and family-building more accessible and affordable while ensuring superior health outcomes through clinical excellence and a seamless patient experience.

About the Role


As a Mid-Level Embryologist at Kindbody, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, and collaboration. We consider our Mid-Level Embryologists to be someone who is fully trained & signed off in all aspects of Embryology (basic + micro manipulation).

Responsibilities
  • Perform Chemistry Laboratory and Andrology Laboratory Procedures as needed.

  • Perform assisted reproductive technology methods, including, but not limited to, semen preparation, oocyte identification conventional IVF, ICSI, embryo culture and grading, laser-assisted hatching, trophectoderm biopsy, sperm, oocyte, and embryo cryopreservation (vitrification).

  • Maintain accurate laboratory records

  • Perform quality control procedures and monitor KPIs

  • Participate in the laboratory’s quality management program

  • Coordinate with reproductive endocrinologists and OB/GYNs to assist their patients with reproductive health issues and clinical research.

  • Communicate with patients on outcomes, lab procedures, and general patient lab-related questions as needed

  • Ensure all patient information is documented appropriately in our EMR according to our procedures

  • Works independently to ensure the program goals are achieved

  • Support and promote excellence in customer service

  • Provide feedback to HQ on process improvement and job specifications to help gain efficiencies in the day-to-day

  • Is willing to travel to other Kindbody locations to perform patient testing, train or support staff.

  • Is willing to collaboratively support the Kindbody team remotely or locally with their expertise.

  • Assist with projects, tasks, and team support as needed.


Who You Are

  • Bachelor's degree in a scientific field required (Biology, Chemistry, or Medical Technology, etc.)

  • Fully trained in all aspects of embryology (basic + micro manipulation) for 1-5 years

  • Must demonstrate high integrity and professional demeanor

  • Must demonstrate punctual and reliable work habits

  • Detail-oriented, meticulous record-keeping

  • Strong communication skills & a team player

  • Willingness to be flexible

  • Familiarity with all state and local regulations, including tissue bank licensing

  • Experienced in EMR and G-Suite