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Patient Care Secretary Jobs (NOW HIRING)

VITAS Healthcare

Patient Care Secretary Home Care

Peoria, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical ...

VITAS Healthcare

Patient Care Secretary Home Care

Peoria, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Care Secretary The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient ...

VITAS Healthcare

Patient Care Secretary Home Care

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical ...

VITAS Healthcare

Patient Care Secretary Home Care

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Care Secretary The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient ...

VITAS Healthcare

Patient Care Secretary Home Care

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical ...

Heart to Heart Hospice

Patient Care Secretary

Carrollton, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Care Secretary What You Must Have: * High School graduate, college preferred * Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability ...

VITAS Healthcare

Patient Care Secretary Home Care

Peoria, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical ...

Heart to Heart Hospice

Patient Care Secretary

League City, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Care Secretary What You Must Have: * High School graduate, college preferred * Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability ...

Heart to Heart Hospice

Patient Care Secretary

Macomb, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Care Secretary You can make a difference in the lives of others! At Heart to Heart Hospice, we provide "compassionate care from our hearts to yours." Our employees enhance the lives of ...

Heart to Heart Hospice

Patient Care Secretary

San Antonio, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Care Secretary What You Must Have: * High School graduate, college preferred * Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability ...

Heart to Heart Hospice

Patient Care Secretary

Macomb, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Care Secretary What You Must Have: * High School graduate, college preferred * Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability ...

Heart to Heart Hospice

Patient Care Secretary

San Antonio, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Care Secretary What You Must Have: * High School graduate, college preferred * Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability ...

Heart to Heart Hospice

Patient Care Secretary

Carlsbad, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Care Secretary What You Must Have: * High School graduate, college preferred * Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability ...

Heart to Heart Hospice

Patient Care Secretary

Logansport, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Care Secretary You can make a difference in the lives of others! At Heart to Heart Hospice, we provide "compassionate care from our hearts to yours." Our employees enhance the lives of ...

Heart to Heart Hospice

Patient Care Secretary

Logansport, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Care Secretary What You Must Have: * High School graduate, college preferred * Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability ...

Heart to Heart Hospice

Patient Care Secretary

Huntsville, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Care Secretary What You Must Have: * High School graduate, college preferred * Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability ...

Heart to Heart Hospice

Patient Care Secretary

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Care Secretary What You Must Have: * High School graduate, college preferred * Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability ...

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Patient Care Secretary information

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How much do patient care secretary jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for patient care secretary in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $20.19 per hour, depending on experience, location, and employer.

How does a patient care secretary typically collaborate with nurses and physicians in a healthcare setting?

Patient Care Secretaries play a vital role in maintaining seamless communication between patients, nurses, and physicians. They are often responsible for coordinating appointments, relaying messages, and ensuring that medical records are accurately updated and accessible. By handling administrative tasks and responding promptly to requests, they help clinical staff focus more on direct patient care. This collaborative work environment requires strong organizational skills, attention to detail, and the ability to multitask efficiently, especially during busy shifts.

What is the difference between Patient Care Secretary vs Medical Office Assistant?

AspectPatient Care SecretaryMedical Office Assistant
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, outpatient facilities
Primary ResponsibilitiesScheduling, patient communication, administrative tasksPatient intake, insurance processing, clerical duties
Employer & Industry UsageHealthcare providers, hospitalsMedical practices, outpatient clinics

While both roles involve administrative support in healthcare settings, the Patient Care Secretary primarily focuses on patient communication and scheduling, whereas the Medical Office Assistant handles a broader range of clerical and administrative tasks, including insurance processing. Understanding these differences helps in choosing the right career path or job search focus.

What is a patient care secretary?

Patient Care Secretaries are administrative professionals who work in healthcare settings such as hospitals, clinics, or doctors' offices. Their primary responsibilities include scheduling appointments, managing patient records, answering phones, and assisting both patients and medical staff with administrative tasks. They play a key role in ensuring smooth communication and efficient operation within the healthcare facility. Patient Care Secretaries often interact directly with patients, helping to answer questions and facilitate their care experience.

What are the key skills and qualifications needed to thrive as a patient care secretary, and why are they important?

To thrive as a Patient Care Secretary, you need strong organizational skills, attention to detail, and proficiency in medical terminology, often supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is typically required. Excellent communication, multitasking, and customer service skills help you interact effectively with patients and healthcare staff. These competencies ensure efficient administrative support, accurate patient information management, and a positive experience for both patients and medical teams.

What does a patient care secretary do?

A patient care secretary is a career receptionist who works the front desk in medical offices, such as a doctor’s office or hospital. Job duties include greeting and calling patients, booking appointments, typing and filing, and handling billing and insurance co-payments. You often call patients, keep paperwork organized, and back up databases to secure information. You should have above average communication and organizational skills. Education qualifications start with a high school diploma but you normally need at least an associate degree and one to three years of experience with patients.

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Patient Care Secretary jobs near you
Infographic showing various Patient Care Secretary job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,524 per year, or $18.5 per hour.

Patient Care Secretary Home Care

VITAS Healthcare

Peoria, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

VITAS Healthcare rating

7.0

Company rating: 7.0 out of 10

Based on 114 frontline employees who took The Breakroom Quiz

41st of 240 rated social care providers

Job description


The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures.
  • Screens telephone calls for Team Manager. Facilitates communication between patients/families and other team members, including volunteers.
  • Takes and keeps daily schedule for all team members.
  • Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager.
  • Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms.
  • Provides back-up documentation to Billing Department routinely and as requested.
  • Orders D.M.E. and maintains record of dates ordered and picked-up.
  • Enters patient care and volunteer data into Vx and event tracking.
  • Communicates with staff and outside agencies as directed by Team Manager.
  • When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager.
  • Jointly with other patient care secretaries, orders supplies and documentation forms used by the team.
  • Does routine correspondence for Team Manager and other members of the team.
  • Sorts and processes all patient care mail jointly with other patient care secretaries.
  • Maintains A.D.T. and checks census daily for accuracy.
  • In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence.
  • Handles other tasks as assigned by the Team Manager.

QUALIFICATIONS
  • Three years prior work experience preferred.
  • Good typing skills.
  • Computer literate.
  • Able to handle multiple tasks.
  • Excellent communication skills
  • Good telephone skills

EDUCATION
  • High school graduate or equivalent required.

SPECIAL INSTRUCTIONS TO CANDIDATES
  • EOE/AA M/F/D/V

About Us
VITAS® Healthcare is the nation's leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you'll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard-find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS

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About VITAS Healthcare

Sourced by ZipRecruiter

VITAS Healthcare, located in Miami, FL, US, is a pioneer in the American healthcare industry, specifically within the realm of hospice care and palliative services. The company began its operations in 1978 under the visionaries Hugh Westbrook and Esther Colliflower,both social workers, who identified the need for compassionate end-of-life care. Recognizing the dire need to fill the void in hospice care, they established VITAS Healthcare with the mission to provide patients experiencing end-of-life stages with high-quality care, demonstrating respect for every individual's decisions and maintaining a supportive environment for both the patients and their loved ones. A noteworthy achievement of VITAS is that it was the first organization to have its hospice program licensed in Florida prompting a nationwide shift in the way end-of-life care services were handled.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

Year founded

1978

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