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How much do patient accounting representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient accounting representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $23.08 per hour, depending on experience, location, and employer.

What is a patient accounting representative?

A patient accounting representative is in charge of all patient accounting activities. In this career, you complete billing processes and handle revenue collections from patients or a third-party payer. Your responsibilities include processing applications from medical and life insurance and supplemental benefits, and you also review and process insurance claims to maximize reimbursement. You must be sure to follow office policies and follow up with necessary persons. You also handle all patient requests for medical records, doctor notes, and more. Other duties include maintaining a database with patient accounting data, keeping an updated list of insurance carriers and employers, and maintaining patient confidentiality. You are also expected to review daily reports from the clearinghouse, make corrections, and submit a clean claim.

How to become a patient accounting representative?

To become a patient accounting representative, candidates typically need a high school diploma or equivalent and should develop skills in medical billing, coding, and insurance procedures. Some employers prefer candidates with certification in medical billing or coding, such as the Certified Professional Biller (CPB) or Certified Coding Associate (CCA). Gaining experience with billing software and understanding healthcare regulations can improve job prospects.

What does a patient accounting representative do?

A patient accounting representative manages patient billing and financial records for healthcare providers. They verify insurance coverage, process payments, resolve billing issues, and ensure accurate account information using billing software. Strong communication skills and attention to detail are essential for this role.
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Patient Accounting Representative jobs near you
Infographic showing various Patient Accounting Representative job openings in the United States as of August 2026, with employment types broken down into 56% Full Time, 11% Part Time, 11% Temporary, and 22% Contract. Highlights an 100% In-person job distribution, with an average salary of $44,557 per year, or $21.4 per hour.

PATIENT ACCOUNTING REP I

The University of Kansas Health System

Lenexa, KS • On-site

Full-time

Re-posted 4 days ago

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 181 frontline employees who took The Breakroom Quiz

232nd of 898 rated healthcare providers

Job description

Position Title
PATIENT ACCOUNTING REP I
Days - Full Time
Southlake Campus
Position Summary / Career Interest:
*THIS IS A HYBRID ROLE*
Responsible for accurate and timely action on accounts as it relates to specific responsibilities.
Meet department goals as well as productivity and quality standards.
Attends and actively participates in training and education.
Post payments, adjustments to accounts within designated time frame.
Balances receipts, Reviews EOB's.
Follow up with insurance companies on insurance documentation as necessary to resolve the payments.
Properly notes actions taken on the accounts as directed by department policy.
Logs batch and EFT posting accurately on Microsoft Excel Spreadsheet.
Works pending items and variances in a timely manner.
Utilizes tip sheets to ensure accurate posting.
Utilizes Epic, Banking website, and Microsoft excel to complete daily work.
Communicate with team, supervisor, and manager daily to ensure team workload is completed on time
Open tickets with HITS and Bank when necessary
Work special projects assigned by leadership as necessary.
Responds to emails timely using Microsoft Outlook; responds to messages timely via Microsoft Teams application.
Responsibilities and Essential Job Functions
  • Posts payments, refunds and adjustments to accounts within designated time frame.
  • Completes assigned work queue within designated time frame.
  • Balances receipts, reconciles daily batches and prepares audit trail in accordance to department guidelines.
  • Reviews Explanation of Benefit's for incorrect and or inconsistencies in reimbursement.
  • Identifies consistent fee schedule allowable differences and communicates up line for updating.
  • Communicates payer trends to management.
  • Follows up with insurance companies on denials and insurance inquiries as necessary to resolve the account.
  • Provides additional information or documentation as needed to resolve account.
  • Notes actions taken on the accounts and verifies and updates insurance as directed by department policy.
  • Completes assigned work queue within designated time frame.
  • Processes adjustments on accounts as necessary in compliance with department policy.
  • Enrolls, validates and re-validates practitioners' information with government and commercial payers.
  • Updates databases, monitors Medicare, Medicare and Commercial payer websites for revalidation notices and communicates provider changes to contracted health plans and departments utilizing standardized reports.
  • Assists with processing applications in accordance to organization's policy, procedures and health plan requirements.
  • Audits provider data to assure accuracy as assigned.
  • Communicates roster changes from physician groups.
  • Review department specific Epic Charge work queues, make corrections and follow up with departments as needed.
  • Review daily Epic charge router reconciliation report make sure all charges are filed and interfaced.
  • Assist departments with charge error corrections including duplicate, missing or rejected charges.
  • Analyze revenue trending reports and escalate problems to manager and departments as appropriate.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate or GED.

Preferred Education and Experience
  • 1 or more years of experience in Epic.

Time Type:
Full time
Job Requisition ID:
R-54418
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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About University of Kansas Health System

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Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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