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Patient Account Representative Jobs in Virginia (NOW HIRING)

colonialgroup

Account Representative

Roanoke, VA · On-site

Build Your Career, Impact Your Community, Join Our Colonial Family The Account Representative I (Acct Rep I) manages purchase orders of commodity and specialty chemicals, while communicating with ...

BB BHF STORES LLC

ACCOUNT REP

Norfolk, VA · On-site

$17 - $18/hr

... Account Representative Excellent telephone skills Intermediate math skills Maintain professional appearance Must be able to drive during day, night and meet all safety requirements Must be able to ...

Colonial Group, Inc.

Account Representative

Roanoke, VA · On-site

$20 - $24/hr

Build Your Career, Impact Your Community, Join Our Colonial Family The Account Representative I (Acct Rep I) manages purchase orders of commodity and specialty chemicals, while communicating with ...

City of Norfolk, VA

Account Representative

Norfolk, VA · On-site

$45K - $76K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Account Representative will be responsible for assisting staff and providing customer service to the public. Work involves reviewing and processing information related to towed vehicles ...

Eterno Inc

Be Seen First

Sales Account Representative

Chesapeake, VA · On-site

$800 - $1.0K/wk

Entry Level Sales Account Representative Looking to build a career in sales with paid training, weekly pay, and real growth opportunities? Our Entry Level Sales Account Representative role is a great ...

Eterno Inc

Be Seen First

Sales Account Representative

Chesapeake, VA · On-site

$800 - $1.0K/wk

Entry Level Sales Account Representative Looking to build a career in sales with paid training, weekly pay, and real growth opportunities? Our Entry Level Sales Account Representative role is a great ...

City of Norfolk

Account Representative

Norfolk, VA · On-site

$45K - $52K/yr

Description The Department of Utilities is seeking qualified candidates for a Account Representative in our Water Accounts Division. The person in this position will be providing quality customer ...

New

City of Norfolk, VA

Account Representative

Norfolk, VA · On-site

$45K - $52K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Water Accounts Opening Date: 08/14/2026 Closing Date: 9/13/2026 11:59 PM Eastern Description The Department of Utilities is seeking qualified candidates for a Account Representative in our Water ...

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All JobsPatient Account Representative JobsPatient Account Representative Jobs in Virginia

Patient Account Representative information

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How much do patient account representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient account representative in Virginia is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.64 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.
More about Patient Account Representative jobs

What are the most commonly searched types of Patient Account Representative jobs in Virginia?

The most popular types of Patient Account Representative jobs in Virginia are:

What are popular job titles related to Patient Account Representative jobs in Virginia?

For Patient Account Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Patient Account Representative jobs in Virginia look for?

The top searched job categories for Patient Account Representative jobs in Virginia are:

What cities in Virginia are hiring for Patient Account Representative jobs?

Cities in Virginia with the most Patient Account Representative job openings:

What are popular job titles related to Patient Account Representative jobs in VA?

For Patient Account Representative jobs in VA, the most frequently searched job titles are:

Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Virginia as of July 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 74% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,167 per year, or $21.2 per hour.

Account Representative

colonialgroup

Roanoke, VA • On-site

Full-time

Posted 17 days ago

Job description

Build Your Career, Impact Your Community, Join Our Colonial Family

 The Account Representative I (Acct Rep I) manages purchase orders of commodity and specialty chemicals, while communicating with multiple internal departments and external contacts to fulfill requested orders in a timely manner. The Acct Rep I operates in a team-oriented and fast-paced environment where multi-tasking is a must, and the understanding of priorities of the work-load is critical.  
 
JOB EXPECTATIONS/DUTIES
  • Communicate directly with customers, suppliers, and carriers via telephone and/or email.
  • Effectively manages email traffic from up to 3 distribution lists.
  • Participates in on-call rotation for 7 days at a time.
  • Serves as logistics coordinator, working with outside vendors and carriers.
  • Receive and/or appropriately direct incoming calls from current/potential customers, carriers, suppliers, etc.
  • Process and maintain orders throughout entire progression - from receipt of order to delivery/conclusion, including payment invoicing, maintaining order forms and related order documents.
  • Follow up on all customer interactions in a timely manner, and organize workflow and multi-tasking to meet the customers’ timeframes.
  • Communicate and coordinate with multiple internal departments (i.e. Sales, Operations, Purchasing, etc).
  • Set up new customer accounts, assist with customer verification, and maintain files and databases.
  • Operate as administrative support to Sales Team and assist with various inquiries.
  • Learn terminology for totes, chemical names, accounts, drums, etc.
 
QUALIFICATIONS/REQUIREMENTS 
  • High School Diploma or GED is required.
  • College degree is preferred.
  • 1 year minimum experience in a Customer Service role, familiarity with the chemical distribution or transportation industries is preferred.
  • Proficient skills with Microsoft Office Suite including Word, Excel, and PowerPoint are required.
  • Strong computer skills including databases and Customer Relationship Management Systems are required.
 
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 
While performing the duties of this job, the employee is regularly required to sit, stand, walk, and may occasionally lift and/or move up to 20 pounds.  
 

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