ZipRecruiter

Log In

1

Patient Account Representative Jobs in Virginia (NOW HIRING)

Firstsource

$19 - $21/hr

Account Representative - Full-Time Company: Firstsource Advantage Location: Amherst, NY P ay: $19.00 per hour / $21.00 per hour for Bilingual in Spanish/English Start Date: Monday September 14th ...

colonialgroup

Account Representative

Roanoke, VA · On-site

Build Your Career, Impact Your Community, Join Our Colonial Family The Account Representative I (Acct Rep I) manages purchase orders of commodity and specialty chemicals, while communicating with ...

colonialgroup

Account Representative

Roanoke, VA · On-site

Build Your Career, Impact Your Community, Join Our Colonial Family The Account Representative I (Acct Rep I) manages purchase orders of commodity and specialty chemicals, while communicating with ...

BB BHF STORES LLC

ACCOUNT REP

Norfolk, VA

$17 - $18/hr

... Account Representative Excellent telephone skills Intermediate math skills Maintain professional appearance Must be able to drive during day, night and meet all safety requirements Must be able to ...

Colonial Group, Inc.

Account Representative

Roanoke, VA · On-site

$20 - $24/hr

Build Your Career, Impact Your Community, Join Our Colonial Family The Account Representative I (Acct Rep I) manages purchase orders of commodity and specialty chemicals, while communicating with ...

City of Norfolk

Account Representative

Norfolk, VA · On-site

$45K - $52K/yr

Description The Department of Utilities is seeking qualified candidates for a Account Representative in our Water Accounts Division. The person in this position will be providing quality customer ...

previous pagenext page

Showing results 21-40

All JobsPatient Account Representative JobsPatient Account Representative Jobs in Virginia

Patient Account Representative information

See Virginia salary details

$11

$21

$28

How much do patient account representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient account representative in Virginia is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.64 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What does a patient account representative do?

A patient account representative manages patients' billing and insurance information, processes payments, and resolves billing issues. They often use billing software and require strong communication skills to coordinate with patients and healthcare providers.
More about Patient Account Representative jobs

What are the most commonly searched types of Patient Account Representative jobs in Virginia?

The most popular types of Patient Account Representative jobs in Virginia are:

What are popular job titles related to Patient Account Representative jobs in Virginia?

For Patient Account Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Patient Account Representative jobs in Virginia look for?

The top searched job categories for Patient Account Representative jobs in Virginia are:

What cities in Virginia are hiring for Patient Account Representative jobs?

Cities in Virginia with the most Patient Account Representative job openings:

What are popular job titles related to Patient Account Representative jobs in VA?

For Patient Account Representative jobs in VA, the most frequently searched job titles are:

Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Virginia as of August 2026, with employment types broken down into 3% As Needed, 74% Full Time, 16% Part Time, and 7% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $44,167 per year, or $21.2 per hour.

Account Representative

Firstsource

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 72 rated call and contact centers

Job description

Account Representative - Full-Time

Company: Firstsource Advantage
Location: Amherst, NY
Pay: $19.00 per hour / $21.00 per hour for Bilingual in Spanish/English
Start Date: Monday September 14th

Schedule:

  • Training: Monday to Friday, 10:00AM-7PM 
  • Work Hours: Monday to Friday, 10:00AM-7:00PM (1 rotating Saturday a month) / Bilingual Hours 12pm-9pm Monday to Friday

About the Opportunity:

Are you ready to grow your career while making a real impact? Firstsource Advantage is seeking motivated and customer-focused individuals to join our team as Account Representatives (Collections). This is more than just a job - it's a chance to build a stable, rewarding career in a supportive and fast-paced environment.

What You'll Do:

  • Engage with customers to understand their financial situations and recommend appropriate payment solutions
  • Handle inbound and outbound calls professionally and empathetically
  • Work with compliance in mind by following federal and state regulations
  • Meet performance goals related to call quality, resolutions, and collections metrics

What We're Looking For:

  • High school diploma or GED required
  • At least 6 months of customer service or sales experience
  • Stable work history and a professional demeanor
  • Strong communication, problem-solving, and computer skills
  • Ability to manage confidential information with care and discretion
  • Reliable, self-motivated, and goal-oriented

Why Join Firstsource?

  • Career Advancement: We promote from within and support your growth
  • Meaningful Work: Help customers take control of their financial future
  • Team-Oriented Culture: Be part of a collaborative and supportive team
  • Skill Development: Learn and grow with hands-on experience in collections and customer service

Benefits (Eligible After 90 Days):

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with matching
  • Paid Training
  • Monthly Incentives and Recognition Programs
  • PTO

Take the Next Step in Your Career

Apply today to join Firstsource Advantage and start building a future you're proud of.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.

It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.

What Firstsource employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply