The Senior Outbound Sales Manager provides strategic leadership for Public Storage's outbound sales function, overseeing multiple campaigns and teams to drive revenue growth, conversion improvement ...
The Senior Outbound Sales Manager provides strategic leadership for Public Storage's outbound sales function, overseeing multiple campaigns and teams to drive revenue growth, conversion improvement ...
The Senior Outbound Sales Manager provides strategic leadership for Public Storage's outbound sales function, overseeing multiple campaigns and teams to drive revenue growth, conversion improvement ...
Quick apply
The Senior Outbound Sales Manager provides strategic leadership for Public Storage's outbound sales function, overseeing multiple campaigns and teams to drive revenue growth, conversion improvement ...
The Senior Outbound Sales Manager provides strategic leadership for Public Storage's outbound sales function, overseeing multiple campaigns and teams to drive revenue growth, conversion improvement ...
The Senior Outbound Sales Manager provides strategic leadership for Public Storage's outbound sales function, overseeing multiple campaigns and teams to drive revenue growth, conversion improvement ...
The Senior Outbound Sales Manager provides strategic leadership for Public Storage's outbound sales function, overseeing multiple campaigns and teams to drive revenue growth, conversion improvement ...
Quick apply
The Senior Outbound Sales Manager provides strategic leadership for Public Storage's outbound sales function, overseeing multiple campaigns and teams to drive revenue growth, conversion improvement ...
Senior Outbound Sales Manager TL;DR Trainual is making a strategic bet on outbound -- and we're hiring the person who will build it into a repeatable, scalable engine. This is a founding role. You're ...
New
Senior Outbound Sales Manager TL;DR Trainual is making a strategic bet on outbound -- and we're hiring the person who will build it into a repeatable, scalable engine. This is a founding role. You're ...
New
Outbound Sales Rep
Waco, TX · On-site
$12/hr
Company Description Global Channel Management is a technology company that specializes in various ... Qualifications Outbound sales representative needed for outbound sales calls and for follow up with ...
Outbound Sales Rep
Waco, TX · On-site
$12/hr
Company Description Global Channel Management is a technology company that specializes in various ... Qualifications Outbound sales representative needed for outbound sales calls and for follow up with ...
Senior Outbound Sales Manager TL;DR Trainual is making a strategic bet on outbound and we're hiring the person who will build it into a repeatable, scalable engine. This is a founding role. You're ...
Senior Outbound Sales Manager TL;DR Trainual is making a strategic bet on outbound and we're hiring the person who will build it into a repeatable, scalable engine. This is a founding role. You're ...
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Pompano Beach, FL · On-site
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Outbound Sales Rep | REMOTE U.S.
$40K - $50K/yr
OUTBOUND SALES REPRESENTATIVE We're hiring an ambitious Outbound Sales Rep to help grow our ... Manage and organize pipeline in the CRM (GoHighLevel) * Schedule and hand off calls to closers or ...
Outbound Sales Rep | REMOTE U.S.
$40K - $50K/yr
OUTBOUND SALES REPRESENTATIVE We're hiring an ambitious Outbound Sales Rep to help grow our ... Manage and organize pipeline in the CRM (GoHighLevel) * Schedule and hand off calls to closers or ...
Outbound Sales Agent
$17 - $18/hr
A DAY IN THE LIFE As an Outbound Sales Agent, you will proactively engage prospective and existing customers through outbound calls with a strong focus on driving new sales and managing Accounts ...
Outbound Sales Agent
$17 - $18/hr
A DAY IN THE LIFE As an Outbound Sales Agent, you will proactively engage prospective and existing customers through outbound calls with a strong focus on driving new sales and managing Accounts ...
Be Seen First
Outbound Sales Representative
Pilsen, IL · On-site
$20/hr
This role is responsible for contacting property managers, apartment communities, commercial ... Previous experience in outbound sales, telemarketing, appointment setting, or business development ...
New
Quick apply
Be Seen First
Outbound Sales Representative
Pilsen, IL · On-site
$20/hr
This role is responsible for contacting property managers, apartment communities, commercial ... Previous experience in outbound sales, telemarketing, appointment setting, or business development ...
New
Outbound Sales Manager information
See salary details
$11.06 - $13.79
13% of jobs
$14.90 is the 25th percentile. Wages below this are outliers.
$13.79 - $16.52
31% of jobs
The median wage is $17.79 / hr.
$16.52 - $19.25
15% of jobs
$21.86 is the 75th percentile. Wages above this are outliers.
$19.25 - $21.98
18% of jobs
$21.98 - $24.72
8% of jobs
$24.72 - $27.45
3% of jobs
$27.45 - $30.18
3% of jobs
$30.18 - $32.91
5% of jobs
$32.91 - $35.64
2% of jobs
$35.64 - $38.37
2% of jobs
$38.37 - $41.11
0% of jobs
$11
$22
$41
How much do outbound sales manager jobs pay per hour?
How does an Outbound Sales Manager typically collaborate with marketing and product teams to achieve sales targets?
What is the difference between Outbound Sales Manager vs Inside Sales Representative?
| Aspect | Outbound Sales Manager | Inside Sales Representative |
|---|---|---|
| Primary Role | Oversees outbound sales strategies, manages sales teams, and develops client relationships | Handles inbound and outbound sales calls, qualifies leads, and closes sales |
| Required Skills | Leadership, strategic planning, sales management, communication | Communication, product knowledge, customer service, sales techniques |
| Work Environment | Office-based, team management, strategic meetings | Office or remote, direct customer interaction |
| Common Certifications | Sales management, leadership certifications | Sales or customer service certifications |
The Outbound Sales Manager focuses on leading sales teams and developing outbound strategies, while the Inside Sales Representative directly engages with prospects to generate sales. Both roles require strong communication skills, but the manager role emphasizes leadership and strategy, whereas the representative role centers on direct customer interaction and closing deals.
What does an outbound sales manager do?
Is outbound sales cold calling?
Who is a sales manager's salary?
Is a sales manager a high paying job?
What are the key skills and qualifications needed to thrive as an Outbound Sales Manager, and why are they important?
Public Storage rating
6.9
Based on 56 frontline employees who took The Breakroom Quiz
6th of 27 rated removal and storage companies
Job description
Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.
We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.
Public Storage is the nation's leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.
Job Description
The Senior Outbound Sales Manager provides strategic leadership for Public Storage's outbound sales function, overseeing multiple campaigns and teams to drive revenue growth, conversion improvement, and customer experience excellence.
Reporting to the Vice President of Sales, this role leads the Outbound Sales Manager and broader outbound operations. The ideal candidate brings strong sales leadership, analytical rigor, and the ability to influence cross-functional priorities. This leader will establish operating goals, evaluate performance against key business outcomes, and use data, analytics, and AI insights to optimize results.
The role also serves as a key partner to senior leadership, delivering executive-level reporting, recommendations, and insights to support planning, resource allocation, and continuous improvement.
Key Focus Areas
- Lead outbound sales strategy and operating model
- Directly manage and develop the Outbound Sales Manager
- Drive revenue, conversion, and efficiency across campaigns
- Use data, analytics, and AI to inform decisions
- Present performance insights, forecasts, and recommendations to senior leadership
- Oversee BPO partnerships to improve performance and consistency
Principal Responsibilities
1. Strategic Outbound Sales Leadership
- Lead outbound sales strategy, structure, and performance management
- Use all available tools and resources to improve sales behaviors, strengthen execution, and increase productivity
- Leverage call listening, data analytics, observed coaching, AI analytics, and other performance insights to identify opportunities and support development
- Innovate new sales techniques and approaches to improve conversion and overall team effectiveness
- Develop supervisors and managers through observed coaching, one-on-one interactions, and ongoing feedback to strengthen leadership skills and performance
- Manage and develop the Outbound Sales Manager and support team leaders
- Drive revenue, conversion, and operational efficiency across campaigns
2. Leadership and Talent Development
- Coach and develop the Outbound Sales Manager and BPO leaders to improve performance
- Build organizational capability through leadership development, performance management, and succession planning
- Ensure strong recruiting, onboarding, training, and retention practices
- Foster a high-performance culture built on accountability, collaboration, and continuous improvement
- Assess leadership effectiveness and implement development plans as needed
3. Revenue and Performance Management
- Monitor campaign performance to drive rentals and revenue growth
- Identify trends, risks, and opportunities affecting conversion and attainment
- Set clear expectations and escalation paths for underperformance
- Review and approve initiatives that improve conversion, efficiency, and productivity
- Ensure the team maximizes revenue opportunities through effective sales execution
4. Executive Reporting and Business Insights
- Prepare and present performance updates, forecasts, and strategic recommendations to the VP of Sales and senior leaders
- Translate complex data into clear executive summaries and business narratives
- Use dashboards, call analytics, and customer behavior trends to guide decisions
- Recommend changes to staffing, workflow, campaign design, and resource allocation based on business intelligence
- Lead business reviews for the outbound sales function
5. Process, Systems, and Innovation
- Assess and improve outbound workflows, systems, and supporting technologies
- Partner with IT, Workforce Management, Marketing, and other stakeholders to enhance CRM, dialer, and reporting tools
- Identify opportunities to apply AI, automation, and analytics to improve sales effectiveness
- Drive process standardization and operational discipline across campaigns
- Lead pilot initiatives and continuous improvement efforts that strengthen performance
6. BPO Partnership Management
- Oversee BPO partners supporting outbound sales operations
- Ensure alignment with performance expectations, service standards, and business priorities
- Monitor results and partner with internal and external teams to improve conversion, efficiency, and quality
- Support governance, coaching, and performance reviews for BPO operations
- Identify opportunities to improve BPO performance through training, process changes, and accountability measures
Qualifications
Required
- 8+ years of progressive sales leadership experience, preferably in outbound, inside sales, or call center environments
- Proven ability to lead managers or multi-level teams in a performance-driven environment
- Demonstrated success driving revenue growth, conversion improvement, and operational excellence
- Strong strategic, analytical, and business planning skills
- Experience presenting to senior leadership and influencing executive decisions
- Proven ability to build and lead high-performing sales organizations
- Strong communication, leadership, and change management capabilities
- Solid understanding of legal requirements and restrictions associated with outbound dialing campaigns
Preferred
- Experience in storage, real estate, or related service industries
- Experience managing outbound sales functions at scale
- Familiarity with AI-enabled sales tools, speech analytics, and performance intelligence platforms
- Background in CRM, forecasting, and sales operations
- Experience working with or managing BPO partnerships
- Experience with dialer technologies, reporting, and performance measurement
- Bachelor's degree in Business, Marketing, or related field
Success Metrics
- Outbound revenue growth and campaign contribution
- Conversion rates across outbound campaigns
- Leadership effectiveness and Outbound Sales Manager performance
- Operational efficiency and process improvement results
- Adoption of data-driven improvements and technology enhancements
- Executive stakeholder satisfaction with reporting, planning, and strategic insight
- Customer experience and quality outcomes
Additional Information
Compensation
Base Pay Range: $130,000 - $140,000
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of our total awards approach to compensation which is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses or incentives.
Workplace
- One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
- Our office is located in west Glendale, near Interstate 5 and Western, just south of downtown Burbank
Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future. We do not provide training plans or support for F-1 OPT, STEM OPT extensions, or future visa sponsorship.**
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About Public Storage
Sourced by ZipRecruiter
Public Storage is a leading self-storage real estate investment trust (REIT) in the United States. With thousands of storage facilities across the country, Public Storage offers convenient and secure storage solutions for individuals and businesses. Public Storage facilities provide a range of storage unit sizes to accommodate various needs, from personal belongings to commercial inventory. Public Storage well-maintained and clean facilities are equipped with advanced security systems, including electronic gate access, surveillance cameras, and on-site management, ensuring the safety and protection of stored items.
Industry
Warehousing and storage
Company size
5,001 - 10,000 Employees
Headquarters location
Glendale, CA, US
Year founded
1972