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Outbound Sales Manager Jobs in Virginia (NOW HIRING)

ARS

Outbound Call Center Sales Manager

Springfield, VA

$120K - $140K/yr

We are seeking an experienced Outbound Call Center Sales Manager to lead and develop a high-performing team in Springfield, VA. This leader will oversee approximately 12-20 outbound representatives ...

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How much do outbound sales manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for outbound sales manager in Virginia is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $22.64 per hour, depending on experience, location, and employer.

What is an outbound sales manager?

An outbound sales manager oversees a sales team responsible for proactively reaching out to potential clients through calls, emails, or other communication channels to generate new business. They develop sales strategies, set targets, and analyze performance metrics to improve sales effectiveness, often using CRM tools. Strong communication, leadership skills, and industry knowledge are essential for success in this role.

How does an outbound sales manager typically collaborate with marketing and product teams to achieve sales targets?

As an Outbound Sales Manager, collaboration with marketing and product teams is essential for aligning outreach strategies and ensuring messaging resonates with target customers. You’ll often work closely with marketing to refine lead qualification criteria, provide feedback on campaign effectiveness, and coordinate on content or promotional materials. With product teams, you’ll communicate customer feedback and market trends to help guide product enhancements. This cross-functional teamwork helps maximize conversion rates and ensures your sales efforts are well-supported and informed.

What is the difference between Outbound Sales Manager vs Inside Sales Representative?

AspectOutbound Sales ManagerInside Sales Representative
Primary RoleOversees outbound sales strategies, manages sales teams, and develops client relationshipsHandles inbound and outbound sales calls, qualifies leads, and closes sales
Required SkillsLeadership, strategic planning, sales management, communicationCommunication, product knowledge, customer service, sales techniques
Work EnvironmentOffice-based, team management, strategic meetingsOffice or remote, direct customer interaction
Common CertificationsSales management, leadership certificationsSales or customer service certifications

The Outbound Sales Manager focuses on leading sales teams and developing outbound strategies, while the Inside Sales Representative directly engages with prospects to generate sales. Both roles require strong communication skills, but the manager role emphasizes leadership and strategy, whereas the representative role centers on direct customer interaction and closing deals.

What are the key skills and qualifications needed to thrive as an outbound sales manager, and why are they important?

To thrive as an Outbound Sales Manager, you need strong sales acumen, leadership experience, and a solid understanding of sales strategies, typically backed by a degree in business or a related field. Familiarity with CRM software like Salesforce, sales analytics tools, and pipeline management systems is essential. Excellent communication, motivational skills, and resilience set top performers apart in this role. These skills ensure effective team leadership, drive revenue growth, and enable adaptation in a competitive sales environment.

Is outbound sales manager a good job?

An outbound sales manager oversees sales teams focused on reaching out to potential clients through calls, emails, and other communication channels. The role often requires strong communication, leadership skills, and familiarity with CRM tools, and it can offer competitive salaries and opportunities for performance-based bonuses.
What are the most commonly searched types of Outbound Sales jobs in Virginia? The most popular types of Outbound Sales jobs in Virginia are:
What are popular job titles related to Outbound Sales Manager jobs in Virginia? For Outbound Sales Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Outbound Sales Manager jobs in Virginia look for? The top searched job categories for Outbound Sales Manager jobs in Virginia are:
What cities in Virginia are hiring for Outbound Sales Manager jobs? Cities in Virginia with the most Outbound Sales Manager job openings:
Outbound Sales Manager jobs near you
Infographic showing various Outbound Sales Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,090 per year, or $22.6 per hour.

Outbound Call Center Sales Manager

ARS-Rescue Rooter

Springfield, VA • On-site

$120K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Company Name
ARS-Rescue Rooter
Overview
Pay: $120,000 - $140,000 per year
Bonus: Eligible to participate in the Annual Corporate Bonus Plan
Location: Springfield, VA
Join American Residential Services (ARS), the nation's largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 team members and over 45 years of delivering trusted home comfort solutions.
We are seeking an experienced Outbound Call Center Sales Manager to lead and develop a high-performing team in Springfield, VA. This leader will oversee approximately 12-20 outbound representatives responsible for converting warm customer leads into scheduled appointments and revenue opportunities.
This is a high-volume, performance-driven call center operation-not a traditional customer service center. The ideal candidate has successfully managed outbound dialing teams, understands phone-based sales, and knows how to use coaching, call analytics, and disciplined follow-up strategies to improve contact, conversion, and appointment-setting results.
What We Offer
  • Competitive base salary plus annual corporate bonus opportunity
  • Weekly pay via direct deposit
  • Insurance available after 31 days, including low-cost medical plans
  • Dental, vision, HSA/FSA
  • 401(k) with company match
  • 13 days PTO plus 8 paid holidays
  • Company-paid life insurance
  • Career advancement opportunities within a national service organization
  • Strong leadership support and established infrastructure

Responsibilities
What You'll Do
  • Lead, develop, and manage an outbound call center sales team of approximately 12-20 representatives
  • Drive high-volume outbound dialing to warm leads, including unsold opportunities, previous customers, aged leads, and other qualified customer lists
  • Establish clear expectations for dialing activity, contact rates, conversion rates, appointments booked, revenue generated, and overall sales productivity
  • Coach representatives on phone sales techniques, objection handling, urgency creation, value positioning, and closing for the appointment
  • Monitor live and recorded calls and provide timely, actionable coaching
  • Use call center reporting, CRM data, and performance dashboards to identify trends and improve results
  • Develop outbound calling strategies, lead segmentation, follow-up cadences, and targeted sales campaigns
  • Hold representatives accountable through daily performance management, call reviews, scorecards, and one-on-one coaching
  • Manage scheduling and staffing to maximize lead coverage, contact rates, and productivity
  • Recruit, train, onboard, and develop new outbound sales representatives
  • Partner with sales and operations leadership to align outbound campaigns with capacity and revenue goals
  • Build a competitive, energetic, and accountable sales culture focused on measurable results
  • Continuously improve scripts, workflows, dialing strategies, and call center processes

Qualifications
  • Required experience managing a high-volume outbound call center or outbound phone-sales team
  • Proven success leading representatives responsible for outbound dialing, warm-lead conversion, appointment setting, or telephone sales
  • Strong understanding of call center performance metrics, including dialing activity, contact rate, conversion rate, appointments set, show rate, and revenue
  • Experience using call monitoring, scorecards, reporting, and performance data to coach and improve results
  • Demonstrated ability to develop sales representatives and hold teams accountable to daily and monthly goals
  • Experience creating or improving outbound scripts, lead follow-up strategies, and dialing campaigns
  • Strong leadership, communication, organizational, and problem-solving skills
  • Comfortable working in a fast-paced, metric-driven, and highly accountable sales environment
  • Proficiency with CRM systems, call center platforms, dialers, and reporting tools
  • Residential home services, appointment-setting, rehash, or lead-conversion experience is preferred

This is an opportunity to lead and grow a highly visible outbound sales operation with strong earning potential, executive-level exposure, and the support of a nationally recognized organization.
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer.. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

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