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Online Operations Jobs in Ohio (NOW HIRING)

ACCEL Schools

Operations Program Specialist

Cleveland, OH · On-site

$49K - $66K/yr

About the Team Gateway Online Academy of Ohio is a fulltime, online option for students that need ... The Operations Program Specialist works to ensure that the Gateway schools have the tools and ...

CAPTOR CORPORATION

Operations Manager

Tipp City, OH · On-site

$105K - $140K/yr

If you are unable to complete the online application, please email your resume to tseitz@captorcorp.com, and we will be happy to assist you. Manufacturing Operations Manager Lead Manufacturing ...

CAPTOR CORPORATION

Operations Manager

Tipp City, OH · On-site

If you are unable to complete the online application, please email your resume to tseitz@captorcorp.com, and we will be happy to assist you. Manufacturing Operations Manager Lead Manufacturing ...

Qsport

Wedsite & Operations Assistant

Mentor, OH · On-site

Q-sport.com is seeking a Website & Operations Assistant for their Mentor HQ ... Responsibilities include website work (adding products online, etc.) including social media, office ...

Q-sport

Wedsite & Operations Assistant

Mentor, OH · On-site

Q-sport.com is seeking a Website & Operations Assistant for their Mentor HQ ... Responsibilities include website work (adding products online, etc.) including social media, office ...

FIS

Supervisor, Production Operations

Columbus, OH · On-site

As a Production Operations Supervisor, you will oversee the day-to-day operations of production ... For specific information on how FIS protects personal information online, please see the Online ...

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Online Operations information

See Ohio salary details

$10

$18

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How much do online operations jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for online operations in Ohio is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $21.25 per hour, depending on experience, location, and employer.

What is online operations?

Online Operations refers to the management and optimization of a company's digital platforms, processes, and services. Professionals in this field oversee daily online activities, ensure websites and digital tools function smoothly, and coordinate with other teams to support e-commerce, customer service, and digital marketing efforts. Their role often includes monitoring website performance, troubleshooting technical issues, and implementing strategies to improve user experience and operational efficiency.

What is the difference between Online Operations vs Customer Support Specialist?

AspectOnline OperationsCustomer Support Specialist
Primary RoleManage online processes, platform maintenance, and digital workflowsAssist customers, resolve issues, and provide product support
Required SkillsDigital tools, process management, technical troubleshootingCommunication, problem-solving, product knowledge
Work EnvironmentOnline, remote or office-basedOnline, call centers, or in-person
Common CertificationsProject management, digital marketing, technical certificationsCustomer service certifications, communication skills training

Online Operations and Customer Support Specialists both work in digital environments, but Online Operations focuses on managing online platforms and processes, while Customer Support Specialists handle direct customer interactions. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are some common challenges faced by professionals in online operations and how can they be addressed?

Professionals in Online Operations often encounter challenges such as managing high volumes of digital transactions, ensuring seamless platform performance, and quickly resolving technical issues or customer inquiries. To address these challenges, it’s important to develop strong organizational and problem-solving skills, stay up-to-date with the latest operational tools, and maintain effective communication with cross-functional teams like IT, customer support, and marketing. Being proactive in monitoring systems and regularly participating in team meetings can also help anticipate and mitigate potential issues before they escalate.

What are the key skills and qualifications needed to thrive in online operations?

Thriving in Online Operations requires strong analytical abilities, project management skills, and a solid understanding of digital platforms or e-commerce, often supported by a degree in business, IT, or a related field. Familiarity with tools like Google Analytics, content management systems (CMS), and customer relationship management (CRM) software is typically expected. Exceptional problem-solving, communication, and adaptability are crucial soft skills that help professionals excel in this dynamic environment. These competencies are important to ensure efficient online processes, seamless customer experiences, and adaptability to rapidly evolving digital trends.

What are the most commonly searched types of Operations jobs in Ohio?

The most popular types of Operations jobs in Ohio are:

What are popular job titles related to Online Operations jobs in Ohio?

For Online Operations jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Online Operations jobs in Ohio look for?

The top searched job categories for Online Operations jobs in Ohio are:

What cities in Ohio are hiring for Online Operations jobs?

Cities in Ohio with the most Online Operations job openings:

Online Operations jobs near you
Infographic showing various Online Operations job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,189 per year, or $18.8 per hour.

Student Success Advisor

ROSS EDUCATION HOLDINGS INC

Niles, OH • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

STUDENT SUCCESS ADVISOR
Ross Education Holdings, Inc.
Niles, OH - Campus based position
Schedule: Monday-Friday (3) days 8-5 and (2) afternoons 11-8
Ross is a growing nonprofit school dedicated to helping all students reach their highest aspirations.
With 40+ campuses across multiple states, we offer certification and degree programs in Nursing, Medical Assisting, Dental Assisting, and more. Our supportive culture and environment empower Ross students and staff to deliver exceptional care to others.
Ross is more than a place to work - we're a community built on shared values. As part of our team, you'll be asked to embody and uphold the Core Values that guide everything we do:
Be Humble, Be Kind, Be a Good Steward, Embrace Accountability, Lead Responsibly and Deliver an Exceptional Student
If these principles resonate with you and you're looking to contribute to a purpose-driven team, we'd love to meet you.
Do you have customer services experience, mad people skills, and a desire to learn and grow while helping others?
Come find your "WHY" at Ross!
Real humans will read your resume.
The Student Success Advisor (SSA) works under the direction of the Student Success Director (SSD) and in collaboration with the Ross College, Sylvania VP of Online Operations. The SSA is responsible for meeting the needs of our hybrid students, and providing the support necessary for the hybrid students to succeed at Ross. It Is expected the SSA will follow all compliance requirements and maintain excellent documentation to meet ABHES, Federal, State and internal standards.
Success in this role is accomplished through collaboration and partnering with campus staff and key corporate personnel to ensure compliance, positive outcomes, strong site operations and a healthy and positive working environment for students, staff and faculty.
Job Duties and Responsibilities
Student Retention
Responsible for knowing your retention metrics and leading student retention activities for students taking courses through Ross College Online as part of the consortium agreement, such as:
  • Contacting absent students using multiple methods
  • Identifying and creating plans for high-risk students to find them academic support for successful program completion
  • Attending retention calls as scheduled, and program calls when invited, to stay abreast of specific program needs
  • Collaborating with Faculty and Associate Director to find creative methods to engage these students from day 1 through to their graduation
  • Responsible for on-ground and virtual orientations
  • Assist students with basic Canvas LMS tech support as part of the orientation

Financial Aid Support
  • Support the initial student experience and registration process by assisting students at kiosk/computer as needed for FA processing and enrollment
  • Handle follow up with students in the collection of documents at the campus level as requested
  • Act as a liaison to CFAO to get student questions answered, or appointments scheduled
  • Handle some account receivable functions including: accepting other limited payments at the campus, distributing receipts, making bank deposits, etc.
  • Is available to answer questions on Title IV funding
  • Accepts full responsibility as School Certified Official for Veteran Affairs funding

Career Services Support
  • Assist with document collection for hybrid students
  • Assists with student/graduate communication and follow up to support outcomes
  • Works collaboratively with Career Services team to prepare students for externship as needed
  • Prepares Certificates of Completion/Diplomas and graduate material
  • Plans and attends annual graduation celebration

Other Student and Campus Support
Additional duties as assigned
Expected Campus Outcomes
  • Achieve required minimum of 70% retention rate for each program
  • Maintain Documents required packaging status at 95% and above

Benefits
  • Health, Dental & Vision Insurance
  • Paid Time Off
  • 401(k)
  • Life Insurance
  • Tuition Reimbursement
  • Monthly Pay - Direct Deposit

Requirements
  • Associates Degree or higher from an institution accredited by an agency recognized by the U.S. Department of Education or the Council of Higher Education Accreditation (CHEA). The SVP of Operations will approve any exceptions.
  • 2+ years' work experience in banking, office administration, or general office with emphasis on customer service or related work. Prior experience in post-secondary education setting preferred
  • Ability to work at least two evenings a week
  • Nursing or Medical Office experience preferred
  • Campus base position - not remote
  • Comfortable asking students for payments and documents
  • Protection of student and/or employee privacy is expected in the handling of confidential and/or financial information.
  • Protection of the corporation and privacy of corporate proprietary and confidential information is expected
  • Must have sufficient visual and auditory ability to operate computer equipment, use telephone, read materials, and office equipment
  • Professional communication encompasses written, oral, visual and digital communication. Successful communication skills are required for working at Ross and involve the following: writing, reading, editing, speaking, listening, software applications, data entry and reporting, and Internet research.
  • Ability to build rapport with students and staff
  • Ability to work with different teams
  • Ability to remain focused and adapt quickly in fast-paced work environment
  • Ability to achieve goals; We work to make our students successful and we measure that in our individual and team accomplishments
  • Strong attention to detail & accuracy, and commitment to quality
  • Ability to organize your work and meet deadlines
  • Demonstrate professionalism in manner, dress and conduct as a representative of Ross and a student mentor
  • Adhere to Ross Code of Conduct and Professional Ethics

Additional consideration will be given for candidates with prior experience in Nursing Programs, Nursing, Nurses and the Ohio Board of Nursing.
Ross Education is an Equal Opportunity Employer

Apply