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Operations Executive Jobs in Ohio (NOW HIRING)

Operations Executive Division: Customer Operations Reports To: Senior Director of Operations FLSA Status: Full-Time; Exempt POSITION SUMMARY In this role, you will be responsible for answering calls ...

Operations Executive Division: Customer Operations Reports To: Senior Director of Operations FLSA Status: Full-Time; Exempt POSITION SUMMARY In this role, you will be responsible for answering calls ...

LTL Operations Executive Division: Account Management Reports To: Senior Director of Account Management FLSA Status: Full-Time; Exempt POSITION SUMMARY The LTL Operations Executive role supports the ...

LTL Operations Executive Division: Account Management Reports To: Senior Director of Account Management FLSA Status: Full-Time; Exempt POSITION SUMMARY The LTL Operations Executive role supports the ...

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Operations Executive information

What are Operations Executives?

Operations Executives are professionals responsible for overseeing and managing the daily operations of a business or organization. They ensure that processes run efficiently, resources are used effectively, and organizational goals are met. Their duties often include coordinating between departments, optimizing workflows, implementing policies, and solving operational issues. Operations Executives play a key role in improving productivity and supporting strategic objectives.

What is the difference between Operations Executive vs Operations Coordinator?

AspectOperations ExecutiveOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related fieldOften requires a diploma or associate degree, with some roles preferring relevant certifications
Work EnvironmentOffice setting, overseeing multiple departments or projectsOffice environment, supporting daily operational tasks
Employer & Industry UsageUsed across industries like manufacturing, retail, and logisticsCommon in service industries, retail, and corporate sectors

Operations Executive and Operations Coordinator roles both focus on managing operational activities, but the Executive typically has broader responsibilities and strategic oversight, while the Coordinator handles day-to-day tasks. Both roles are essential for smooth business operations, with the Executive often involved in higher-level planning and decision-making.

What types of cross-department collaboration are common for an Operations Executive, and how do these interactions impact daily responsibilities?

Operations Executives frequently collaborate with departments such as finance, human resources, supply chain, and sales. These interactions ensure that operational strategies align with overall business objectives and that resources are optimally allocated. On a daily basis, this might involve coordinating meetings, troubleshooting process bottlenecks, or implementing new workflow policies. Effective communication and teamwork are essential, as Operations Executives often serve as a bridge between upper management and various teams to drive efficiency and continuous improvement.

What is the work of operations executive?

An operations executive oversees daily business activities to ensure efficiency and productivity. They coordinate between departments, manage resources, implement processes, and often use tools like ERP systems to optimize operations.

What are the key skills and qualifications needed to thrive as an Operations Executive, and why are they important?

To thrive as an Operations Executive, you need strong analytical abilities, leadership skills, and a solid background in operations management, often supported by a relevant degree or MBA. Familiarity with enterprise resource planning (ERP) systems, project management software, and process optimization tools is commonly required. Exceptional communication, problem-solving, and decision-making skills help drive team performance and adapt to changing business needs. These competencies are crucial for ensuring efficient operations, meeting organizational goals, and maintaining a competitive edge.

What does an operating executive do?

An operations executive oversees the daily functions of a company's operations, ensuring efficiency and productivity. They develop strategies, manage teams, and implement processes to meet organizational goals, often using tools like ERP systems and data analysis. Strong leadership, problem-solving skills, and industry knowledge are essential for this role.

What is an operations executive?

An operations executive is a professional responsible for overseeing and managing daily business operations to ensure efficiency and productivity. They often coordinate between departments, implement policies, and utilize tools like ERP systems to optimize processes. Strong leadership, organizational skills, and industry knowledge are essential for this role.

What jobs pay 10,000 a month without a degree?

Operations executives typically do not earn $10,000 a month without significant experience or specialized skills. However, roles such as sales managers, real estate brokers, or certain freelance consultants can reach this income level through commissions, bonuses, or self-employment, often requiring strong communication, negotiation skills, and industry knowledge.
What are the most commonly searched types of Operations jobs in Ohio? The most popular types of Operations jobs in Ohio are:
What are popular job titles related to Operations Executive jobs in Ohio? For Operations Executive jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Operations Executive jobs in Ohio look for? The top searched job categories for Operations Executive jobs in Ohio are:
What cities in Ohio are hiring for Operations Executive jobs? Cities in Ohio with the most Operations Executive job openings:
Infographic showing various Operations Executive job openings in Ohio as of June 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, 14% Hybrid, and 3% Remote job distribution.
Operations Executive

Other

Posted 20 days ago


Job description

Description

Job Title: Operations Executive Division: Customer Operations 

Reports To: Senior Director of Operations FLSA Status: Full-Time; Exempt 

POSITION SUMMARY


In this role, you will be responsible for answering calls, emails, building orders, scheduling appointments, communicating with warehouses, customers, carriers, and other partners within the industry. You will also be responsible for having tough conversations with day-to-day contacts internally and externally, and be a source of guidance for operators who are still gaining industry experience. As an operations executive, it is most important that you possess attention to detail, communication, and problem-solving skills. You will be responsible for coordinating transportation services for a variety of customers with different requirements. 


ESSENTIAL DUTIES AND RESPONSIBILITIES


Daily transaction and client solutions management:

  • Scheduling appointments with shippers and receivers via online portals, phone, and email. 
  • Ability to route shipments to minimize transit times. 
  • Manual data entry of information on a per load basis. 
  • Responsible for planning and tracking the shipments of goods following customers' requirements.
  • Producing strategic solutions to accommodate shipper and customer needs. 
  • Quality communication skills through phone, email, and face to face. 
  • Manually add information to and build location files in McLeod. 
  • Maintaining pertinent information in customer and shipper files. 
  • Develop basic full truck load rating knowledge. 
  • Follow individual team goals and processes. 
  • Understand, follow, and emulate Zipline value.
  • Create process plans for each customer account. 
  • Exceptional knowledge of geography, transit times, and time zones. 
  • Higher-level problem solving with the carrier team. 
  • Exceptional load board organization and management. 
  • Building relationships with shippers/receivers and customers through great customer service.
  • Develop supply chain expertise and industry knowledge to better service our customers. 
  • Market knowledge, staying up to date with market fluctuations, recognize past historical trends. 
  • Provides support to sales, carrier teams, accounting, and other operations teams when needed.
  • Handle issues related to small order value claims
  • Build LTL orders in TMS's (transportation management systems), understanding LTL processes and classifications.
  • Provide backup on other accounts when teammates are not available

Client relationship management:

  • Assessing client's needs, advising on effective transportation solutions and alternatives, monitoring shipments, solving issues before they impact clients, organizing/analyzing/reporting information for clients to assist them in decision-making. 
  • Increase customer satisfaction by building relationships with shippers/receivers by optimizing operations. 

Generating new business:

  • Prospecting, qualifying, and making contact through phone and face-to-face meetings with potential clients in our target markets. 
  • Work cross-functionally with sales team to generate new business. 



Requirements

REQUIRED SKILLS AND COMPETENCIES


  • Ability to train others on account operations.
  • Ability to clearly articulate account plans to leadership.
  • Basic mathematical calculations.
  • Excellent organizational skills.
  • Ability to handle multiple tasks.
  • Detail oriented, committed to deadlines and have solid verbal and written communication skills.
  • Ability to work well on a team and to collaborate across internal teams.
  • Willingness to learn.
  • Flexibility, Empathy, self-motivated.
  • Ability to work in a fast-paced environment.