Operations Executive Division: Customer Operations Reports To: Senior Director of Operations FLSA Status: Full-Time; Exempt POSITION SUMMARY In this role, you will be responsible for answering calls ...
Operations Executive Division: Customer Operations Reports To: Senior Director of Operations FLSA Status: Full-Time; Exempt POSITION SUMMARY In this role, you will be responsible for answering calls ...
Operations Executive
Columbus, OH · On-site
Operations Executive Division: Customer Operations Reports To: Senior Director of Operations FLSA Status: Full-Time; Exempt POSITION SUMMARY In this role, you will be responsible for answering calls ...
Operations Executive
Columbus, OH · On-site
Operations Executive Division: Customer Operations Reports To: Senior Director of Operations FLSA Status: Full-Time; Exempt POSITION SUMMARY In this role, you will be responsible for answering calls ...
Operations Executive
Columbus, OH · On-site
Operations Executive Division: Customer Operations Reports To: Senior Director of Operations FLSA Status: Full-Time; Exempt POSITION SUMMARY In this role, you will be responsible for answering calls ...
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Operations Executive
Columbus, OH · On-site
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Columbus, OH · On-site
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Columbus, OH · On-site
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$213K - $300K/yr
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We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations ...
We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations ...
We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations ...
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Position Overview The Director, Finance - Manufacturing & Operations is the primary finance partner to plant leadership and the Operations executive team. This role is responsible for driving ...
Position Overview The Director, Finance - Manufacturing & Operations is the primary finance partner to plant leadership and the Operations executive team. This role is responsible for driving ...
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Executive Director, Facilities Operations
$151K - $180K/yr
Sodexo is seeking an experienced Executive Director, Facilities Operations to provide strategic leadership for facilities management services across University Hospitals Health System's ambulatory ...
New
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$151K - $180K/yr
Sodexo is seeking an experienced Executive Director, Facilities Operations to provide strategic leadership for facilities management services across University Hospitals Health System's ambulatory ...
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The Executive Director will drive operational excellence, regulatory compliance, financial performance, workforce engagement, and client satisfaction across a complex healthcare portfolio. This ...
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The Executive Director will drive operational excellence, regulatory compliance, financial performance, workforce engagement, and client satisfaction across a complex healthcare portfolio. This ...
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About the Opportunity Sodexo is seeking an experienced Executive Director, Facilities Operations to provide strategic leadership for integrated facilities management services across University ...
About the Opportunity Sodexo is seeking an experienced Executive Director, Facilities Operations to provide strategic leadership for integrated facilities management services across University ...
About the Opportunity Sodexo is seeking an experienced Executive Director, Facilities Operations to provide strategic leadership for integrated facilities management services across University ...
Quick apply
About the Opportunity Sodexo is seeking an experienced Executive Director, Facilities Operations to provide strategic leadership for integrated facilities management services across University ...
Operations Executive information
What are Operations Executives?
What is the difference between Operations Executive vs Operations Coordinator?
| Aspect | Operations Executive | Operations Coordinator |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field | Often requires a diploma or associate degree, with some roles preferring relevant certifications |
| Work Environment | Office setting, overseeing multiple departments or projects | Office environment, supporting daily operational tasks |
| Employer & Industry Usage | Used across industries like manufacturing, retail, and logistics | Common in service industries, retail, and corporate sectors |
Operations Executive and Operations Coordinator roles both focus on managing operational activities, but the Executive typically has broader responsibilities and strategic oversight, while the Coordinator handles day-to-day tasks. Both roles are essential for smooth business operations, with the Executive often involved in higher-level planning and decision-making.
What types of cross-department collaboration are common for an Operations Executive, and how do these interactions impact daily responsibilities?
What is the work of operations executive?
What are the key skills and qualifications needed to thrive as an Operations Executive, and why are they important?
What does an operating executive do?
What is an operations executive?
What jobs pay 10,000 a month without a degree?

Job description
Description
Job Title: Operations Executive Division: Customer OperationsÂ
Reports To: Senior Director of Operations FLSA Status: Full-Time; ExemptÂ
POSITION SUMMARY
In this role, you will be responsible for answering calls, emails, building orders, scheduling appointments, communicating with warehouses, customers, carriers, and other partners within the industry. You will also be responsible for having tough conversations with day-to-day contacts internally and externally, and be a source of guidance for operators who are still gaining industry experience. As an operations executive, it is most important that you possess attention to detail, communication, and problem-solving skills. You will be responsible for coordinating transportation services for a variety of customers with different requirements.Â
ESSENTIAL DUTIES AND RESPONSIBILITIES
Daily transaction and client solutions management:
- Scheduling appointments with shippers and receivers via online portals, phone, and email.Â
- Ability to route shipments to minimize transit times.Â
- Manual data entry of information on a per load basis.Â
- Responsible for planning and tracking the shipments of goods following customers' requirements.
- Producing strategic solutions to accommodate shipper and customer needs.Â
- Quality communication skills through phone, email, and face to face.Â
- Manually add information to and build location files in McLeod.Â
- Maintaining pertinent information in customer and shipper files.Â
- Develop basic full truck load rating knowledge.Â
- Follow individual team goals and processes.Â
- Understand, follow, and emulate Zipline value.
- Create process plans for each customer account.Â
- Exceptional knowledge of geography, transit times, and time zones.Â
- Higher-level problem solving with the carrier team.Â
- Exceptional load board organization and management.Â
- Building relationships with shippers/receivers and customers through great customer service.
- Develop supply chain expertise and industry knowledge to better service our customers.Â
- Market knowledge, staying up to date with market fluctuations, recognize past historical trends.Â
- Provides support to sales, carrier teams, accounting, and other operations teams when needed.
- Handle issues related to small order value claims
- Build LTL orders in TMS's (transportation management systems), understanding LTL processes and classifications.
- Provide backup on other accounts when teammates are not available
Client relationship management:
- Assessing client's needs, advising on effective transportation solutions and alternatives, monitoring shipments, solving issues before they impact clients, organizing/analyzing/reporting information for clients to assist them in decision-making.Â
- Increase customer satisfaction by building relationships with shippers/receivers by optimizing operations.Â
Generating new business:
- Prospecting, qualifying, and making contact through phone and face-to-face meetings with potential clients in our target markets.Â
- Work cross-functionally with sales team to generate new business.Â
Requirements
REQUIRED SKILLS AND COMPETENCIES
- Ability to train others on account operations.
- Ability to clearly articulate account plans to leadership.
- Basic mathematical calculations.
- Excellent organizational skills.
- Ability to handle multiple tasks.
- Detail oriented, committed to deadlines and have solid verbal and written communication skills.
- Ability to work well on a team and to collaborate across internal teams.
- Willingness to learn.
- Flexibility, Empathy, self-motivated.
- Ability to work in a fast-paced environment.
About Zipline Logistics
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Columbus, OH, US
Year founded
2007