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New Patient Intake Jobs (NOW HIRING)

Baxter

Patient Intake Specialist

Saint Paul, MN · On-site

$51K - $70K/yr

... new and existing patients, while continuing to exceed customer expectations.These ... The Intake Specialist secures information from the patients/caregivers to support medical necessity ...

Helping Hands Family

Intake Coordinator

King Of Prussia, PA · On-site

$20 - $22/hr

Manage the new patient intake phone line to educate prospective clients on services offered by Helping Hands Family. * Communicate with clients in the admissions process on status, timelines and any ...

New

Deaconess

Patient Intake Specialist I

Evansville, IN

$15.82 - $20.56/hr

Patient Intake Specialist I Job Category: Health Information Mgmt & Billing Requisition Number ... Serves as a preceptor for new Access Employees. Competent in Financial Counseling patients.

Deaconess

PRN Patient Intake Specialist I

Newburgh, IN · On-site

$15.82 - $20.56/hr

PRN Patient Intake Specialist I Job Category: Health Information Mgmt & Billing Requisition Number ... Serves as a preceptor for new Access Employees. Competent in Financial Counseling patients.

Deaconess

PRN Patient Intake Specialist I

Newburgh, IN · On-site

$15.82 - $20.56/hr

Serves as a preceptor for new Access Employees. Competent in Financial Counseling patients ... Gateway Location Monday-Saturday Various Shifts PRN Patient Intake for Diagnostics Equal ...

Virginia Spine Institute

New Patient Coordinator

Reston, VA · On-site

$18.25 - $24/hr

The New Patient Coordinator serves as the first point of contact for individuals inquiring about ... and intake process. Your primary responsibility is to build instant rapport, convey trust, and ...

Druid City Vital Care

Intake Coordinator

Memphis, TN · On-site

$16 - $21.75/hr

... New Mexico, South Carolina, Louisiana, Tennessee and beyond through the broader Vital Care network ... Responsibilities: Patient Intake Process * Accurately process patient intake and referral ...

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All JobsNew Patient Intake Jobs

New Patient Intake information

What is a New Patient Intake?

A New Patient Intake is the process of collecting important information from patients who are visiting a healthcare provider for the first time. This typically involves gathering personal details, medical history, insurance information, and any current health concerns. The intake process helps ensure that healthcare providers have all the necessary background to offer safe and effective care. It may be done in-person, over the phone, or through online forms before the first appointment. Efficient new patient intake improves the patient experience and streamlines clinic operations.

What is the difference between New Patient Intake vs Medical Receptionist?

AspectNew Patient IntakeMedical Receptionist
CredentialsMay require medical history knowledge, basic healthcare trainingTypically no specific healthcare credentials required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, insurance verificationGreeting patients, scheduling appointments, managing phone calls
Common Search IntentPatient registration, new patient proceduresFront desk duties, appointment scheduling

While both roles involve front-office tasks in healthcare settings, New Patient Intake focuses on collecting detailed patient information and preparing new patients for care, often requiring some healthcare knowledge. Medical Receptionists handle general administrative tasks like greeting patients and scheduling, with less emphasis on medical details.

What are some common challenges faced in a New Patient Intake role, and how can they be managed effectively?

One of the most common challenges in a New Patient Intake role is managing high call volumes and ensuring accuracy while collecting sensitive patient information. Balancing efficiency with empathy is crucial, as new patients may feel anxious or overwhelmed. Staying organized, using checklists, and leveraging electronic health record (EHR) systems can help streamline the process. Effective communication with clinical and administrative teams is key to resolving any discrepancies quickly and providing a smooth onboarding experience for patients.

What are the key skills and qualifications needed to thrive as a New Patient Intake Specialist, and why are they important?

To thrive as a New Patient Intake Specialist, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic health record (EHR) systems, patient scheduling software, and HIPAA compliance is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help build rapport with patients and ensure a smooth intake experience. These skills are crucial for accurately collecting patient information, maintaining regulatory compliance, and delivering a positive first impression of the healthcare facility.
More about New Patient Intake jobs
What cities are hiring for New Patient Intake jobs? Cities with the most New Patient Intake job openings:
What are the most commonly searched types of New Patient Intake jobs? The most popular types of New Patient Intake jobs are:
What states have the most New Patient Intake jobs? States with the most job openings for New Patient Intake jobs include:
What job categories do people searching New Patient Intake jobs look for? The top searched job categories for New Patient Intake jobs are:
New Patient Intake jobs near you
Infographic showing various New Patient Intake job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.
Intake Coordinator- Cancer Center Navigation & Intake

Intake Coordinator- Cancer Center Navigation & Intake

The University of Kansas Health System

Westwood, KS

$17 - $23.25/hr

Full-time

Posted yesterday

University Of Kansas Health System rating

7.4

Company rating: 7.4 out of 10

Based on 170 frontline employees who took The Breakroom Quiz

256th of 873 rated healthcare providers

Job description

Position Title
Intake Coordinator- Cancer Center Navigation & IntakeWestwood Administration - EastPosition Summary / Career Interest:The New Patient Intake Coordinator is the first point of contact for new patient referrals to the University of Kansas Health System. This role partners with the clinical staff to ensure the intake process is coordinated efficiently to improve timeliness to care for new patients. The Intake Coordinator is accountable for the registration, initial insurance screening, scheduling, and medical information collection to enable a meaningful initial consultation.Responsibilities and Essential Job Functions
  • Exhibits excellent customer service and is the first contact person for all new patient referrals.
  • Enters or verifies demographic information into the EMR upon receipt of new patient referral.
  • Performs initial insurance screening to identify self-pay or patients with high risk insurance plans.
  • Partners with Financial Counselors, Registration and Pre-certification departments to ensure patients are approved to proceed with scheduling
  • Partners with clinical staff by collecting, following up on, and confirming receipt of all medical information identified that is necessary for successful, timely visit, including outside medical records, pathology slides and radiology films.
  • Demonstrate competence in organizing and prioritizing disease specific information.
  • Maintains a log of all new patients' referrals and reports number of new referrals received monthly to leadership.
  • Prepares and sends packet of medical information collected to clinical staff.
  • Schedules and notifies patient of all ordered diagnostic tests and/or physician appointments as directed by clinical staff.
  • Sends new patient appointment packet with instructions regarding all scheduled appointments and testing.
  • Ensures all outside records are sent to HIM for scanning into the EMR.
  • Communicates with clinical staff to discuss and coordinate patient care and necessary follow up.
  • Provides coverage for scheduling phone lines, e-fax queue, O2 work queue and email referral queue.
  • Schedules, reschedules/cancels and blocks schedules in a courteous, professional and timely manner as well as answers phones in a timely manner.
  • Maintains a patient-centered focus and strives to support the mission, goals and values of the hospital, department and division.
  • Maintains knowledge and understanding of all scheduling aspects, pre-authorization and pre-certification as well as basic knowledge of health insurance and billing procedures.
  • Assists team members and perform other duties as assigned by supervisor.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate
  • Minimum of 6 months experience in a healthcare environment
  • Minimum of 6 months in a direct customer service environment and/or experience in a call center or switchboard environment

Preferred Education and Experience
  • Associates Degree or higher degree
  • Medical Record and Scheduling experience

Knowledge Requirements
  • Exceptional computer skills including Advanced Keyboarding skills, proficient in computer languages such as outlook, Microsoft Word and Excel
Time Type:Full timeJob Requisition ID:R-54832Important information for you to know as you apply:

  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.

  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.

  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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What University Of Kansas Health System employees say

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About University of Kansas Health System

Sourced by ZipRecruiter

Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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