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New Patient Intake Jobs in Portland, OR (NOW HIRING)

Signature Healthcare

Intake Coordinator HH

Tigard, OR

$19 - $26/hr

Completes all daily patient referral and intake operations consistent with CMS guidelines Documents communication with patient and providers within the EMR Learns, adapts, and implements to new ...

Signature Healthcare

Intake Coordinator HH

Tigard, OR · On-site

$19 - $26/hr

... with patient and providers within the EMR • Learns, adapts, and implements to new processes as ... Intake Coordinator, Administrator, and/or Clinical Manager EDUCATION and EXPERIENCE: • High ...

OUTSIDE IN

Clinic Support Specialist (On-Call)

Portland, OR · On-site

$24.17 - $26.68/hr

The Clinic Support Specialists provides patient intake and reception, conducts new patient registration including our "Onboarding" patient education, orientation process and insurance verification.

New

OUTSIDE IN

Clinic Support Specialist (On-Call)

Portland, OR · On-site

$24.17 - $26.68/hr

The Clinic Support Specialists provides patient intake and reception, conducts new patient registration including our "Onboarding" patient education, orientation process and insurance verification.

New

CODA INC

Admissions Specialist 1

Portland, OR · On-site

$19.75 - $27.25/hr

Schedule new patient intake and assessment, capturing information required to schedule an assessment and verify insurance or other payment method and complete within 24 hours of contact. * Utilize ...

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All JobsNew Patient Intake JobsNew Patient Intake Jobs in Portland, OR

New Patient Intake information

What is a new patient intake?

A New Patient Intake is the process of collecting important information from patients who are visiting a healthcare provider for the first time. This typically involves gathering personal details, medical history, insurance information, and any current health concerns. The intake process helps ensure that healthcare providers have all the necessary background to offer safe and effective care. It may be done in-person, over the phone, or through online forms before the first appointment. Efficient new patient intake improves the patient experience and streamlines clinic operations.

What are the key skills and qualifications needed to thrive as a new patient intake specialist, and why are they important?

To thrive as a New Patient Intake Specialist, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic health record (EHR) systems, patient scheduling software, and HIPAA compliance is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help build rapport with patients and ensure a smooth intake experience. These skills are crucial for accurately collecting patient information, maintaining regulatory compliance, and delivering a positive first impression of the healthcare facility.

What are some common challenges faced in a new patient intake role, and how can they be managed effectively?

One of the most common challenges in a New Patient Intake role is managing high call volumes and ensuring accuracy while collecting sensitive patient information. Balancing efficiency with empathy is crucial, as new patients may feel anxious or overwhelmed. Staying organized, using checklists, and leveraging electronic health record (EHR) systems can help streamline the process. Effective communication with clinical and administrative teams is key to resolving any discrepancies quickly and providing a smooth onboarding experience for patients.

What is the difference between New Patient Intake vs Medical Receptionist?

AspectNew Patient IntakeMedical Receptionist
CredentialsMay require medical history knowledge, basic healthcare trainingTypically no specific healthcare credentials required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, insurance verificationGreeting patients, scheduling appointments, managing phone calls
Common Search IntentPatient registration, new patient proceduresFront desk duties, appointment scheduling

While both roles involve front-office tasks in healthcare settings, New Patient Intake focuses on collecting detailed patient information and preparing new patients for care, often requiring some healthcare knowledge. Medical Receptionists handle general administrative tasks like greeting patients and scheduling, with less emphasis on medical details.

What are the most commonly searched types of New Patient Intake jobs in Portland, OR?

The most popular types of New Patient Intake jobs in Portland, OR are:

What are popular job titles related to New Patient Intake jobs in Portland, OR?

For New Patient Intake jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching New Patient Intake jobs in Portland, OR look for?

The top searched job categories for New Patient Intake jobs in Portland, OR are:

What cities near Portland, OR are hiring for New Patient Intake jobs?

Cities near Portland, OR with the most New Patient Intake job openings:

New Patient Intake jobs near you
Infographic showing various New Patient Intake job openings in Portland, OR as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution.

Intake Coordinator HH

Signature Healthcare at Home - Portland

Tigard, OR • On-site

$19 - $26/hr

Full-time

Posted 10 days ago

Job description

JOB DESCRIPTION SUMMARY: 
The Intake Coordinator is responsible for managing all aspects of the patient intake process including assisting the members of the intake/admissions team, establishing and maintaining positive relationships with customers.  

ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES: 
• Completes all daily patient referral and intake operations consistent with CMS guidelines 
• Documents communication with patient and providers within the EMR 
• Learns, adapts, and implements to new processes as needed 
• Audits and monitors referral documents for accuracy and completion 
• Completes pre-authorizations and insurance eligibility checks as required 
• Gathers, tracks, and maintains comprehensive working knowledge of community resources in collaboration with other team members 
• Adheres to HIPAA regulations per Company policy and Federal regulations 
• Consistently represents Signature Healthcare at Home with integrity and professionalism providing excellent customer service to all internal and external customers 
• Assists in identifying opportunities for additional/improved services and methods
• Performs other duties and activities as delegated by the Operations Manager, Lead Intake Coordinator, Administrator, and/or Clinical Manager  

EDUCATION and EXPERIENCE: 
• High School diploma or equivalent 
• Minimum two years’ experience in administrative position in healthcare setting
 

QUALIFICATIONS and SKILLS: 
• Knowledge of medical terminology 
• Knowledge of insurance reimbursement process 
• Effective data entry, problem-solving, human relations and oral/written communication skills 
• Demonstrates good communications, flexibility and cooperation in performing job responsibilities 
• Possess a valid driver’s license and insurance in accordance with state and/or organization requirements 
• Basic computer skills and knowledge of office technology 

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. 

The employer for this position is stated in the job posting.  The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.  Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.  More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.