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New Patient Intake Jobs Near Me

Orthopedic One

Patient Service Associate

Columbus, OH · On-site

$16 - $20/hr

Assists with patient intake paperwork when necessary. * Scans, copies, and performs other ... Proposes new ideas, makes suggestions, and seeks opportunities to improve processes or workflow ...

Orthopedic One

Patient Service Associate

Dublin, OH · On-site

$16.50 - $20.75/hr

Assists with patient intake paperwork when necessary. * Scans, copies, and performs other ... Proposes new ideas, makes suggestions, and seeks opportunities to improve processes or workflow ...

New

Orthopedic One

Patient Service Associate

Dublin, OH

$16.50 - $20.75/hr

Assists with patient intake paperwork when necessary. * Scans, copies, and performs other ... Proposes new ideas, makes suggestions, and seeks opportunities to improve processes or workflow ...

New

Orthopedic One

Patient Service Associate

Upper Arlington, OH · On-site

$15.25 - $19.25/hr

Assists with patient intake paperwork when necessary. * Scans, copies, and performs other ... Proposes new ideas, makes suggestions, and seeks opportunities to improve processes or workflow ...

Hanger Clinic

Patient Access Coordinator

Columbus, OH · On-site

$16 - $20/hr

Patient Intake: Verify and update patient demographics and insurance details during check-in ... Continuously innovate new solutions, influencing and responding to change. * Focus on superior ...

Hanger, Inc.

Patient Access Coordinator

Columbus, OH · On-site

$16 - $20.25/hr

Patient Intake: Verify and update patient demographics and insurance details during check-in ... Continuously innovate new solutions, influencing and responding to change. * Focus on superior ...

Hanger

Patient Access Coordinator

Columbus, OH · On-site

$16 - $20/hr

Patient Intake: Verify and update patient demographics and insurance details during check-in ... Continuously innovate new solutions, influencing and responding to change. * Focus on superior ...

Hanger, Inc.

Patient Access Coordinator

Columbus, OH · On-site

$16 - $20.25/hr

Patient Intake: Verify and update patient demographics and insurance details during check-in ... Continuously innovate new solutions, influencing and responding to change. * Focus on superior ...

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A map of the United States highlighting the number of New Patient Intake job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of New Patient Intake job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Patient Service Associate

Orthopedic One

Upper Arlington, OH

$15.25 - $19.25/hr

Full-time

Posted 10 days ago

Orthopedic One rating

6.8

Company rating: 6.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

  • POSITION SUMMARY
    • Responsible for accurately completing the check-in process for all patients, including collection of co-payments and small balances, in addition to verifying all patient demographic information.
  • RESPONSIBILITIES AND ACCOUNTABILITIES
    • Customer Care:
      • Greets patients upon arrival in a prompt, polite and helpful manner
      • Directs patients within clinic and notifies clinical staff as needed.
      • Answers patient questions and responds professionally to patient concerns, i.e., pleasant tone of voice, smile, uses courteous language, etc. with HIPAA compliance in mind.
      • Performs medical reception duties as needed including receiving patient visitors and responding to medication/ document pick-up per procedure.
      • Assists with transporting patients to main waiting area as indicated.
      • Assists with patient intake paperwork when necessary.
      • Scans, copies, and performs other miscellaneous office duties as needed.
      • Maintains lobby cleanliness throughout the day, as well prepares lobby based on provider pod location for next business day. Depending on location, attends to wheelchair cleanliness and availability as needed.
      • Performs other tasks as assigned by management
    • Check In:
      • Accurately and efficiently checks patients in by collecting patient and insurance information required to update information in EMR including photocopying or scanning insurance cards or capturing patient photo ID.
      • Verifies correct patient identification using two patient identifiers, as well as demographic, pharmacy, email, and PCP/referring physician information.
      • Activates or declines patient portal sign-up per company process.
      • Address EMR patient alerts related to patient intake.
      • Processes patient paperwork and obtains Release of Information Forms where indicated.
      • Updates patient upon arrival when physicians are running behind schedule and helps facilitate rescheduling of appointments if necessary.
      • Collects on past due balances or refers patients to Financial Counselor in accordance with company policy.
      • Prints patient schedules, and may prepare patient record for next business day.
      • Updates the patient status in the EMR system.
    • Insurance:
      • Uses insurance list to confirm Orthopedic One participation with patient insurance
      • Confirms insurance eligibility check completed at time of check in.
      • Monitors billing alerts and contacts Patient Accounts to address accordingly
    • Co-Pays:
      • Collects co-payments according to insurance plan information and type of service.
      • Collates all copays and completes associated documentation
      • Balances at end of work day to include reconciliation of monies taken matches EOD report and credit card settlement.
      • Maintains cash box and alerts supervisor to any discrepancy or need for change
    • Initiative:
      • Seeks out assignments, added duties, or opportunities to learn when assigned work is complete, as patient census or workload permits, or to otherwise fill down time productively.
      • Proposes new ideas, makes suggestions, and seeks opportunities to improve processes or workflow through appropriate channels.
      • Attempts to problem solve when assigned work is disrupted, equipment is down, etc. before involving supervisor.
  • TEAMWORK
    • Teamwork: 
      • Willingly provides coverage, volunteers assistance, and maintains workflows within department as needed without direct instruction/supervision.
      • Works cooperatively and refrains from participating in negative conversations.
      • Shares knowledge and insights with co-workers in a constructive manner.
      • Works to solve problems and address conflicts with appropriate person directly before involving leadership or uninvolved peers.
      • Is considerate of others in the work environment with regard to taking breaks or meal periods, use of computer and phone, noise level in the department, etc.
  • POLICIES AND PROCEDURES
    • Policies and Procedures
      • Knows and complies with policies and procedures as enumerated in the Orthopedic One Employee Handbook and policies and procedures documents.
      • Provides assistance and support to leadership in implementing policies and procedures as necessary.
      • Actively participates in training, and conducting day to day work activity by adhering to all policies and procedures as enumerated in compliance and risk management programs.
  • QUALIFICATIONS
    • Education, Experience, Certification and Licensure Requirements:
      • High School Diploma or equivalent required. Customer service experience required. Prior clerical experience in a medical office setting desired.

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