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New Patient Intake Jobs in Sumter, SC (NOW HIRING)

In this role, you deliver direct nursing care to an incarcerated adult patient population, working ... Extension opportunities and access to new assignments nationwide What You'll Do * Administer ...

In this role, you deliver direct nursing care to an incarcerated adult patient population, working ... Extension opportunities and access to new assignments nationwide What You'll Do * Administer ...

Full operational support including scheduling, billing, intake coordination, credentialing, and ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

New Patient Intake information

What is a new patient intake?

A New Patient Intake is the process of collecting important information from patients who are visiting a healthcare provider for the first time. This typically involves gathering personal details, medical history, insurance information, and any current health concerns. The intake process helps ensure that healthcare providers have all the necessary background to offer safe and effective care. It may be done in-person, over the phone, or through online forms before the first appointment. Efficient new patient intake improves the patient experience and streamlines clinic operations.

What is the difference between New Patient Intake vs Medical Receptionist?

AspectNew Patient IntakeMedical Receptionist
CredentialsMay require medical history knowledge, basic healthcare trainingTypically no specific healthcare credentials required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, insurance verificationGreeting patients, scheduling appointments, managing phone calls
Common Search IntentPatient registration, new patient proceduresFront desk duties, appointment scheduling

While both roles involve front-office tasks in healthcare settings, New Patient Intake focuses on collecting detailed patient information and preparing new patients for care, often requiring some healthcare knowledge. Medical Receptionists handle general administrative tasks like greeting patients and scheduling, with less emphasis on medical details.

What are some common challenges faced in a new patient intake role, and how can they be managed effectively?

One of the most common challenges in a New Patient Intake role is managing high call volumes and ensuring accuracy while collecting sensitive patient information. Balancing efficiency with empathy is crucial, as new patients may feel anxious or overwhelmed. Staying organized, using checklists, and leveraging electronic health record (EHR) systems can help streamline the process. Effective communication with clinical and administrative teams is key to resolving any discrepancies quickly and providing a smooth onboarding experience for patients.

What are the key skills and qualifications needed to thrive as a new patient intake specialist, and why are they important?

To thrive as a New Patient Intake Specialist, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic health record (EHR) systems, patient scheduling software, and HIPAA compliance is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help build rapport with patients and ensure a smooth intake experience. These skills are crucial for accurately collecting patient information, maintaining regulatory compliance, and delivering a positive first impression of the healthcare facility.

What are popular job titles related to New Patient Intake jobs in Sumter, SC?

For New Patient Intake jobs in Sumter, SC, the most frequently searched job titles are:

What job categories do people searching New Patient Intake jobs in Sumter, SC look for?

The top searched job categories for New Patient Intake jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for New Patient Intake jobs?

Cities near Sumter, SC with the most New Patient Intake job openings:

Infographic showing various New Patient Intake job openings in Sumter, SC as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Physical Therapy Technician

Upstream Rehabilitation

Columbia, SC • On-site

$13 - $14.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Upstream Rehabilitation rating

6.3

Company rating: 6.3 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

671st of 887 rated healthcare providers


Job description

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Columbia, SC!

Are you looking for a position in a service-based culture where you can make a significant impact on the lives of others? 

What is a Technician in a Physical Therapy Clinic?

  • The Technician is an unlicensed associate who works under the direct supervision of a licensed Physical or Occupational Therapist.
  • The technician works in the clinic in accordance with state Physical Therapy or Occupational Therapy Practice Acts and company policy and procedures.
  • Technicians must have excellent organizational skills and attentive insight to contribute to exceptional patient care.

Responsibilities:

  • Preparing equipment and treatment areas for patient use.
  • Assisting and/or observing patients perform prescribed therapy exercises and documenting patient responses to treatment.
  • Performing basic prescribed treatments such as applying ice packs and heat pads as instructed.
  • Cleaning and sanitizing equipment and therapy areas, as well as changing and laundering linens.
  • Performing administrative tasks, including assisting with patient intake, answering phone calls and scheduling patient appointments.
  • Performs other duties as assigned.

Experience:

  • High School Diploma or equivalent.
  • Excellent customer service and communication skills.
  • Organizational detail and ability to multitask.
  • Proficient in the use of computers and learning new software programs.

Fulltime positions include:

  • Annual paid Charity Day to give back to a cause meaningful to you
  • Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
  • 3-week Paid Time Off plus paid holidays
  • 401K + company match

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM


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