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New Patient Intake Jobs in Connecticut (NOW HIRING)

The Fertility Partners US

New Patient Liaison

Norwalk, CT · On-site

$25 - $27/hr

The position will support the organization's efforts to provide an effective intake process and a ... new patient acquisition growth objectives. Core Responsibilities * Effectively schedule new ...

TEKsystems

Patient Access Representative

Wallingford, CT

$20 - $22/hr

Experience with patient intake, check-in/check-out processes, and insurance verification. * Ability ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

TEKsystems

Patient Access Representative

Wallingford, CT

$20 - $22/hr

Experience with patient intake, check-in/check-out processes, and insurance verification. * Ability ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

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All JobsNew Patient Intake JobsNew Patient Intake Jobs in Connecticut

New Patient Intake information

What is a new patient intake?

A New Patient Intake is the process of collecting important information from patients who are visiting a healthcare provider for the first time. This typically involves gathering personal details, medical history, insurance information, and any current health concerns. The intake process helps ensure that healthcare providers have all the necessary background to offer safe and effective care. It may be done in-person, over the phone, or through online forms before the first appointment. Efficient new patient intake improves the patient experience and streamlines clinic operations.

What are the key skills and qualifications needed to thrive as a new patient intake specialist, and why are they important?

To thrive as a New Patient Intake Specialist, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic health record (EHR) systems, patient scheduling software, and HIPAA compliance is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help build rapport with patients and ensure a smooth intake experience. These skills are crucial for accurately collecting patient information, maintaining regulatory compliance, and delivering a positive first impression of the healthcare facility.

What are some common challenges faced in a new patient intake role, and how can they be managed effectively?

One of the most common challenges in a New Patient Intake role is managing high call volumes and ensuring accuracy while collecting sensitive patient information. Balancing efficiency with empathy is crucial, as new patients may feel anxious or overwhelmed. Staying organized, using checklists, and leveraging electronic health record (EHR) systems can help streamline the process. Effective communication with clinical and administrative teams is key to resolving any discrepancies quickly and providing a smooth onboarding experience for patients.

What is the difference between New Patient Intake vs Medical Receptionist?

AspectNew Patient IntakeMedical Receptionist
CredentialsMay require medical history knowledge, basic healthcare trainingTypically no specific healthcare credentials required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, insurance verificationGreeting patients, scheduling appointments, managing phone calls
Common Search IntentPatient registration, new patient proceduresFront desk duties, appointment scheduling

While both roles involve front-office tasks in healthcare settings, New Patient Intake focuses on collecting detailed patient information and preparing new patients for care, often requiring some healthcare knowledge. Medical Receptionists handle general administrative tasks like greeting patients and scheduling, with less emphasis on medical details.

What are the most commonly searched types of New Patient Intake jobs in Connecticut?

The most popular types of New Patient Intake jobs in Connecticut are:

What are popular job titles related to New Patient Intake jobs in Connecticut?

For New Patient Intake jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching New Patient Intake jobs in Connecticut look for?

The top searched job categories for New Patient Intake jobs in Connecticut are:

What cities in Connecticut are hiring for New Patient Intake jobs?

Cities in Connecticut with the most New Patient Intake job openings:

New Patient Intake jobs near you

Patient Intake Coordinator

Radiology Associates of Hartford

Enfield, CT • On-site

$18 - $20.50/hr

Full-time

Posted 4 days ago

Job description

Job Type
Full-time
Description
Schedule: Monday-Friday 8:30am-5pm
POSITION SUMMARY
Under the clinical direction of a radiologist and general supervision of the Director of Patient Access, the Patient Intake Coordinator supports daily front-office operations in an outpatient diagnostic imaging setting. This role is responsible for patient greeting, intake, registration, document verification, and coordinating accurate workflow to support imaging services. The Patient Intake Coordinator ensures exceptional customer service, accuracy, and compliance while maintaining a positive patient experience. Additional duties may be assigned based on operational needs.
ESSENTIAL RESPONSIBILITIES
  • Assist patients with completing required paperwork; enter, verify, and update demographics; obtain insurance information and photo ID as needed.
  • Address patients, staff, and visitors courteously, professionally, and promptly.
  • Provide registration and general assistance to patients.
  • Receive, verify, and process prescriptions or verbal orders in alignment with company policy.
  • Scan documents into the Electronic Medical Record system and confirm all order information prior to the patient's exam.
  • Verify referring provider's full name and address with the patient to ensure order accuracy.
  • Identify and collect payment agreements and self-pay patients.
  • Assist in training new staff on intake responsibilities and workflow.
  • Utilize all relevant software systems.
  • Maintain patient confidentiality per HIPAA and uphold rights related to privacy, fairness, and dignity.
  • Attend required meetings, training, and in-service educational sessions.
  • All other duties as assigned.

Requirements
KNOWLEDGE & SKILLS
  • Strong customer service and interpersonal communication abilities.
  • Ability to multitask efficiently while maintaining accuracy and attention to detail.
  • Competency with computers, data entry, and medical office software systems.

EDUCATION & EXPERIENCE
  • High School Diploma or GED required.
  • Computer experience required.
  • Medical terminology preferred.

Radiology Associates of Hartford is an Equal Opportunity Employer

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