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New Patient Intake Jobs in Texas (NOW HIRING)

Angels of Care Pediatric Home Health

Intake Coordinator

Celina, TX

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Intake Coordinator, you will help manage new patient referrals, gather required information, verify insurance benefits, coordinate intake scheduling, and support a smooth start of care for new ...

Angels of Care Pediatric Home Health

Intake Coordinator

Sherman, TX · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Handle new patient referrals from hospitals, doctor's offices, case managers, and other referral ... Maintain accurate documentation and follow established intake protocols. * Support new client ...

Angels of Care Pediatric Home Health

Intake Coordinator

Anna, TX

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Intake Coordinator, you will help manage new patient referrals, gather required information, verify insurance benefits, coordinate intake scheduling, and support a smooth start of care for new ...

Angels of Care Pediatric Home Health

Intake Coordinator

Mckinney, TX · On-site

$16.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Intake Coordinator, you will help manage new patient referrals, gather required information, verify insurance benefits, coordinate intake scheduling, and support a smooth start of care for new ...

Angels of Care Pediatric Home Health

Intake Coordinator

Melissa, TX

$17.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Intake Coordinator, you will help manage new patient referrals, gather required information, verify insurance benefits, coordinate intake scheduling, and support a smooth start of care for new ...

Angels of Care Pediatric Home Health

Intake Coordinator

Howe, TX · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Handle new patient referrals from hospitals, doctor's offices, case managers, and other referral ... Maintain accurate documentation and follow established intake protocols. * Support new client ...

Angels of Care Pediatric Home Health

Intake Coordinator

Mckinney, TX

$16.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Intake Coordinator, you will help manage new patient referrals, gather required information, verify insurance benefits, coordinate intake scheduling, and support a smooth start of care for new ...

Angels of Care Pediatric Home Health

Intake Coordinator

Prosper, TX

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Intake Coordinator, you will help manage new patient referrals, gather required information, verify insurance benefits, coordinate intake scheduling, and support a smooth start of care for new ...

Angels of Care Pediatric Home Health

Intake Coordinator

Anna, TX · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Handle new patient referrals from hospitals, doctor's offices, case managers, and other referral ... Maintain accurate documentation and follow established intake protocols. * Support new client ...

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All JobsNew Patient Intake JobsNew Patient Intake Jobs in Texas

New Patient Intake information

What is a new patient intake?

A New Patient Intake is the process of collecting important information from patients who are visiting a healthcare provider for the first time. This typically involves gathering personal details, medical history, insurance information, and any current health concerns. The intake process helps ensure that healthcare providers have all the necessary background to offer safe and effective care. It may be done in-person, over the phone, or through online forms before the first appointment. Efficient new patient intake improves the patient experience and streamlines clinic operations.

What is the difference between New Patient Intake vs Medical Receptionist?

AspectNew Patient IntakeMedical Receptionist
CredentialsMay require medical history knowledge, basic healthcare trainingTypically no specific healthcare credentials required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, insurance verificationGreeting patients, scheduling appointments, managing phone calls
Common Search IntentPatient registration, new patient proceduresFront desk duties, appointment scheduling

While both roles involve front-office tasks in healthcare settings, New Patient Intake focuses on collecting detailed patient information and preparing new patients for care, often requiring some healthcare knowledge. Medical Receptionists handle general administrative tasks like greeting patients and scheduling, with less emphasis on medical details.

What are some common challenges faced in a new patient intake role, and how can they be managed effectively?

One of the most common challenges in a New Patient Intake role is managing high call volumes and ensuring accuracy while collecting sensitive patient information. Balancing efficiency with empathy is crucial, as new patients may feel anxious or overwhelmed. Staying organized, using checklists, and leveraging electronic health record (EHR) systems can help streamline the process. Effective communication with clinical and administrative teams is key to resolving any discrepancies quickly and providing a smooth onboarding experience for patients.

What are the key skills and qualifications needed to thrive as a new patient intake specialist, and why are they important?

To thrive as a New Patient Intake Specialist, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic health record (EHR) systems, patient scheduling software, and HIPAA compliance is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help build rapport with patients and ensure a smooth intake experience. These skills are crucial for accurately collecting patient information, maintaining regulatory compliance, and delivering a positive first impression of the healthcare facility.

What are the most commonly searched types of New Patient Intake jobs in Texas?

The most popular types of New Patient Intake jobs in Texas are:

What are popular job titles related to New Patient Intake jobs in Texas?

For New Patient Intake jobs in Texas, the most frequently searched job titles are:

What job categories do people searching New Patient Intake jobs in Texas look for?

The top searched job categories for New Patient Intake jobs in Texas are:

What cities in Texas are hiring for New Patient Intake jobs?

Cities in Texas with the most New Patient Intake job openings:

New Patient Intake jobs near you
Infographic showing various New Patient Intake job openings in Texas as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 16% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Patient Intake Coordinator

The US Oncology Network

Richardson, TX • On-site

$17 - $19.25/hr

Full-time

Re-posted 28 days ago

US Oncology rating

7.1

Company rating: 7.1 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

381st of 887 rated healthcare providers

Job description

Overview
The US Oncology Network is looking for a Patient Intake Coordinator to join our team at Texas Oncology. This full-time position will support the Revenue Cycle Department at our 3001 E. President George Bush Highway, Suite 100 location in Richardson, Texas. Typical work week is Monday through Friday, 8:ooa - 5:00p
As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today-at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.
The US Oncology Network is one of the nation's largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.
What does the Patient Intake Coordinator do?
Under direct supervision, responsible for new patient coordination activities that may include account and insurance registration and scheduling of new patients for exams and procedures. Maintains patient records, prepares forms, verifies information, and resolves routine and non-routine problems. Follows standard procedures and pre-established guidelines to complete tasks. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values.
Responsibilities
Essential Duties and Responsibilities:
  • Effectively oversee and manage the continuum of the new patient referral process within department standards.
  • Provides strong customer service to patients and internal and external stakeholders as the clinic's first point of contact.
  • Independently assesses patient needs to prioritize and triage referrals.
  • Answers phone calls, takes messages and responds to routine patient, physician, and client inquiries.
  • Proactively follows-up on missing medical records and test results from referring providers.
  • Obtains patient demographic, insurance, referral, and other pre-visit required information.
  • Verifies and registers patient accounts in the practice management system.
  • Facilitates insurance benefit and eligibility investigations.
  • Provides patients with appointment details such as time, location, directions, and instructions to patients.
  • Distributes appropriate medical forms to the patient for completion prior to initial visit.
  • Maintains and updates physician schedules ensuring that patients are scheduled appropriately.
  • Works in conjunction with the clinical team to accommodate scheduling requests.
  • Accurately documents/updates patient records in designated systems to ensure all parties have accurate information.
  • Provides support and information to providers to problem solve and manage complex administrative issues.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
  • Other duties as requested or assigned.

Qualifications
Minimum Qualifications:
  • High School diploma or equivalent required.
  • Two (2) years revenue cycle and/or patient access experience in healthcare preferred with progressive responsibility or equivalent combination of education and work experience.
  • Knowledge of multiple PMS and EHR platforms preferred.
  • Experience with Microsoft Office Products (Outlook, Word, Teams, and Excel) required.
  • Proficiency with medical terminology and insurance benefits and eligibility verification.
  • Must successfully complete required onboarding courses and on-demand training within 45 days of occupying position.

Competencies:
  • Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; accesses and uses other expert resources when appropriate.
  • Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
  • Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.
  • Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
  • Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
Work Environment:
This is a hybrid position. The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment. Work will involve in-person and virtual interaction with co-workers and management and/or clients. Work may require minimal travel by air or automobile to office sites.

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