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New Patient Intake Jobs in California (NOW HIRING)

IVY FERTILITY

New Patient Coordinator

Sacramento, CA

$23 - $25/hr

Complete demographic intake, including insurance information. * Send new patient packets through the patient portal. * Answer inquiries from the website. * Enter new patients into the schedule ...

Dallas IVF

New Patient Coordinator

Sacramento, CA · On-site

$23 - $25/hr

Complete demographic intake, including insurance information. * Send new patient packets through the patient portal. * Answer inquiries from the website. * Enter new patients into the schedule ...

California Pain

New Patient Coordinator

La Mesa, CA · On-site

$18 - $23.50/hr

Patient Coordinator Pain Management Location: La Mesa California Department: Clinical Operations ... with intake forms, medical histories, and consent documents * Upload and organize records within ...

Momentum

Intake Specialist

Torrance, CA · On-site

$33.83/hr

Takes all new patient inquiries for occupational, physical, and speech therapy services * Meets and coordinates with parents to obtain all applicable documents for therapy * Maintains ongoing ...

RE Pharmacy

Intake Representative

Palm Desert, CA · On-site

$20 - $25/hr

Patient Services/Intake Report to: Intake Supervisor Position Type: Full-time Position Overview: Perform duties related to the processing of new referrals and refill specialty prescriptions. They ...

momentum-formerly-ucpla

Intake Specialist

Torrance, CA · On-site

$33.83/hr

Takes all new patient inquiries for occupational, physical, and speech therapy services * Meets and coordinates with parents to obtain all applicable documents for therapy * Maintains ongoing ...

momentum-formerly-ucpla

Intake Specialist

Torrance, CA · On-site

$18.50 - $24.75/hr

Takes all new patient inquiries for occupational, physical, and speech therapy services * Meets and coordinates with parents to obtain all applicable documents for therapy * Maintains ongoing ...

RE Pharmacy

Intake Representative

Palm Desert, CA · On-site

$20 - $25/hr

Patient Services/Intake Report to: Intake Supervisor Position Type: Full-time Position Overview: Perform duties related to the processing of new referrals and refill specialty prescriptions. They ...

Asthra Health

Be Seen First

Patient Care Coordinator

Santa Monica, CA · On-site

$22 - $28/hr

... new patient intake, follow-up appointments, imaging appointments, procedures, and referrals. · Communicate appointment instructions, preparation requirements, and follow-up care information to ...

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All JobsNew Patient Intake JobsNew Patient Intake Jobs in California

New Patient Intake information

What is a new patient intake?

A New Patient Intake is the process of collecting important information from patients who are visiting a healthcare provider for the first time. This typically involves gathering personal details, medical history, insurance information, and any current health concerns. The intake process helps ensure that healthcare providers have all the necessary background to offer safe and effective care. It may be done in-person, over the phone, or through online forms before the first appointment. Efficient new patient intake improves the patient experience and streamlines clinic operations.

What is the difference between New Patient Intake vs Medical Receptionist?

AspectNew Patient IntakeMedical Receptionist
CredentialsMay require medical history knowledge, basic healthcare trainingTypically no specific healthcare credentials required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, insurance verificationGreeting patients, scheduling appointments, managing phone calls
Common Search IntentPatient registration, new patient proceduresFront desk duties, appointment scheduling

While both roles involve front-office tasks in healthcare settings, New Patient Intake focuses on collecting detailed patient information and preparing new patients for care, often requiring some healthcare knowledge. Medical Receptionists handle general administrative tasks like greeting patients and scheduling, with less emphasis on medical details.

What are some common challenges faced in a new patient intake role, and how can they be managed effectively?

One of the most common challenges in a New Patient Intake role is managing high call volumes and ensuring accuracy while collecting sensitive patient information. Balancing efficiency with empathy is crucial, as new patients may feel anxious or overwhelmed. Staying organized, using checklists, and leveraging electronic health record (EHR) systems can help streamline the process. Effective communication with clinical and administrative teams is key to resolving any discrepancies quickly and providing a smooth onboarding experience for patients.

What are the key skills and qualifications needed to thrive as a new patient intake specialist, and why are they important?

To thrive as a New Patient Intake Specialist, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic health record (EHR) systems, patient scheduling software, and HIPAA compliance is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help build rapport with patients and ensure a smooth intake experience. These skills are crucial for accurately collecting patient information, maintaining regulatory compliance, and delivering a positive first impression of the healthcare facility.
What are the most commonly searched types of New Patient Intake jobs in California? The most popular types of New Patient Intake jobs in California are:
What are popular job titles related to New Patient Intake jobs in California? For New Patient Intake jobs in California, the most frequently searched job titles are:
What job categories do people searching New Patient Intake jobs in California look for? The top searched job categories for New Patient Intake jobs in California are:
What cities in California are hiring for New Patient Intake jobs? Cities in California with the most New Patient Intake job openings:
New Patient Intake jobs near you

Intake Coordinator - In Office

Muir Home Health

Concord, CA

$20 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

This position is 100% in office!!!

At Muir Home Health, we believe that home healthcare is more than just a service - it's a commitment to enhancing the quality of life of every individual we serve. Nestled in the heart of the vibrant East Bay area of California, we are on a mission to revolutionize the way home health is perceived and delivered.

Muir Home Health is growing and looking for an experienced and compassionate Scheduling/Intake Coordinator to join our team! As a scheduling/intake coordinator with Muir Home Health, you will have the opportunity to advance your career while receiving strong compensation and excellent benefits.

BENEFITS

  • Competitive compensation
  • Health, dental, vision, life, and disability insurance
  • 401(k) plan with generous company match
  • Critical illness benefit
  • Paid time off
  • Employee assistance program

Pay Range: $20.00 - $28.00/hr

Job Type: Full Time

JOB SUMMARY

The Intake Coordinator/Scheduler is responsible for managing all aspects of the patient intake and staffing processes to support the operations of the Home Health Agency. This role serves as a central point of coordination, communicating directly with patients, families, referral sources, and internal staff to ensure seamless delivery of services.

Key responsibilities include overseeing patient intake, performing data entry, verifying insurance and obtaining authorizations, and facilitating daily intake stand-up meetings. The coordinator also manages clinician scheduling and workflow completion in Home Care Home Base, ensuring accurate alignment of patient needs with staff availability.

This position requires building and maintaining positive relationships with patients, families, clinical field staff, contract staff, and referral sources, while proactively responding to inquiries, resolving concerns, and maintaining accurate information to support efficient coordination of patient care services.

DUTIES AND RESPSONSIBILITY

  • Direct and manage all daily patient referral, intake, and scheduling operations, including oversight of intake policies, procedures, and workflow efficiency.
  • Ensure compliance with all state, federal, Medicare, and Joint Commission regulatory requirements related to intake, scheduling, and service delivery.
  • Coordinate seamless patient transitions to home care by overseeing patient intake, education, plan of care initiation, and collaboration with multiple service providers.
  • Verify insurance coverage, obtain authorizations, and support maximum third-party reimbursement, including negotiating service pricing within established guidelines.
  • Manage clinician scheduling and staffing processes by maintaining accurate data on staff demographics, skill sets, availability, and productivity levels to align patient needs with appropriate resources.
  • Serve as the primary point of contact for inbound calls, responding promptly and professionally to patient, staff, and referral source inquiries and concerns.
  • Establish and maintain strong relationships with referral sources, patients, families, clinical staff, contract staff, and internal teams to support coordinated care delivery.
  • Facilitate daily intake or staffing stand-up meetings and support clinical leadership by maintaining proper workflow and prioritization of tasks.
  • Accurately complete and manage all scheduling-related workflows, including new referrals, missed visits, visit adjustments, recertifications, caseload reassignments, and staffing changes.
  • Assist the Intake team by providing staffing solutions for new patient referrals and identifying needs for additional staff resources.
  • Maintain comprehensive knowledge of contractual relationships with payers and contract staff, ensuring adherence to contract provisions and service requirements.
  • Monitor, gather, and report referral and staffing metrics, including trends, productivity, and performance indicators.
  • Support administrative functions for clinical and marketing teams and contribute to maintaining a high-quality reputation within the community.
  • Assist leadership with budget planning, resource allocation, and continuous process improvement initiatives.
  • Demonstrate professionalism, accountability, and commitment to ongoing growth and competency development.

BENEFITS

  • Competitive compensation
  • Health, dental, vision, life, and disability insurance
  • 401(k) plan with generous company match
  • Critical illness benefit
  • Paid time off
  • Employee assistance program

WHY MUIR HOME HEALTH?

Muir Home Healthis part of the Cornerstone Groupwith about 75 home health and hospice agencies throughout the country.While we are part of a large family, we operate as a local team.We understand we are nothing without great employees! It is through our team's dedication to deliver life changing service that we become the "provider of choice" in the community that we serve.Join a culture of high performerswho are on a mission to create the best Home Health agency in the East Bay!

What makes us unique?At Muir Home Health, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind:

  • Celebration
  • Accountability
  • Passion for Learning
  • Love One Another
  • Intelligent Risk Taking
  • Customer Second
  • Ownership

We'd love to meet with you if you are passionate about giving exceptional patient care and creating the best Home Health agency in the East Bay!

Muir Home Health is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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