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New Patient Intake Jobs in California (NOW HIRING)

Intake Coordinator - Full-Time

Irvine, CA · On-site

$26 - $33/hr

  • Medical

Receive and process new patient referrals for specialty home infusion pharmacy, ambulatory infusion center (AIC), and home health services. * Review referrals for completeness and identify missing ...

Intake Coordinator - Full-Time

Irvine, CA · On-site

$26 - $33/hr

  • Medical

Receive and process new patient referrals for specialty home infusion pharmacy, ambulatory infusion center (AIC), and home health services. * Review referrals for completeness and identify missing ...

Intake Specialist

Covina, CA · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Intake Specialist is responsible for creating new patient profiles in the operating system, adding all patient demographics, physician, insurance information, and attaching the faxed documents to ...

Patient Service Representative

Los Angeles, CA · On-site

$24.74 - $37.10/hr

  • Medical

  • Vision

Duties include, but are not limited to performing patient intake, collecting and verifying patient ... new patient appointments; and verifies and updates demographic information. Knows and follows ...

Pharmacist

Burbank, CA · On-site

$60 - $82/hr

New Patient Intake & Consultation * Process an average of 7-8 new patient cases per day, assessing their medication needs and history to ensure appropriate therapy. * Provide consultation and patient ...

Showing results 21-40

New Patient Intake information

What is a new patient intake?

A New Patient Intake is the process of collecting important information from patients who are visiting a healthcare provider for the first time. This typically involves gathering personal details, medical history, insurance information, and any current health concerns. The intake process helps ensure that healthcare providers have all the necessary background to offer safe and effective care. It may be done in-person, over the phone, or through online forms before the first appointment. Efficient new patient intake improves the patient experience and streamlines clinic operations.

What are the key skills and qualifications needed to thrive as a new patient intake specialist, and why are they important?

To thrive as a New Patient Intake Specialist, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic health record (EHR) systems, patient scheduling software, and HIPAA compliance is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help build rapport with patients and ensure a smooth intake experience. These skills are crucial for accurately collecting patient information, maintaining regulatory compliance, and delivering a positive first impression of the healthcare facility.

What are some common challenges faced in a new patient intake role, and how can they be managed effectively?

One of the most common challenges in a New Patient Intake role is managing high call volumes and ensuring accuracy while collecting sensitive patient information. Balancing efficiency with empathy is crucial, as new patients may feel anxious or overwhelmed. Staying organized, using checklists, and leveraging electronic health record (EHR) systems can help streamline the process. Effective communication with clinical and administrative teams is key to resolving any discrepancies quickly and providing a smooth onboarding experience for patients.

What is the difference between New Patient Intake vs Medical Receptionist?

AspectNew Patient IntakeMedical Receptionist
CredentialsMay require medical history knowledge, basic healthcare trainingTypically no specific healthcare credentials required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, insurance verificationGreeting patients, scheduling appointments, managing phone calls
Common Search IntentPatient registration, new patient proceduresFront desk duties, appointment scheduling

While both roles involve front-office tasks in healthcare settings, New Patient Intake focuses on collecting detailed patient information and preparing new patients for care, often requiring some healthcare knowledge. Medical Receptionists handle general administrative tasks like greeting patients and scheduling, with less emphasis on medical details.

What are the most commonly searched types of New Patient Intake jobs in California?

The most popular types of New Patient Intake jobs in California are:

What cities in California are hiring for New Patient Intake jobs?

Cities in California with the most New Patient Intake job openings:

Kinnser Intake & Scheduler - Home Health

CARE FIRST HOME HEALTH CARE INC

Simi Valley, CA • On-site

$20 - $24/hr

Part-time

Retirement

Re-posted 16 days ago


Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Flexible schedule

Job Title: Kinnser Intake & Scheduler - Home Health 

Location: (City, State)
Reports To: Intake Manager / Operations Coordinator
Job Type: Full-Time / Part-Time
Position Summary:
The Intake & Scheduler oversees the entire patient intake process within a home health/hospice setting, using WellSky/Kinnser EMR. This role ensures newly referred patients are scheduled accurately, insurance authorizations are complete, and transition seamlessly into care services while supporting high-quality communication with referral partners and internal teams.
Key Responsibilities:

  • Manage all incoming patient referrals and process intakes using Kinnser/WellSky
  • Schedule patient visits, allocate clinician resources, handle adjustments or cancellations
  • Communicate schedule changes to clinicians, referral sources, and patients
  • Verify insurance coverage and obtain required authorizations
  • Collaborate with case managers, field clinicians, and billing staff as needed
  • Maintain compliance with state and federal home health/hospice regulations
  • Track referral trends and contribute to regular intake performance reports
  • Identify opportunities to streamline intake processes and improve efficiency
  • Provide system support and orientation to new intake team members
Qualifications:

  • Prior intake/scheduling experience in home health or hospice
  • Proficient user of Kinnser / WellSky EMR systems

  • Familiarity with home health regulatory requirements and payer authorization processes
  • Excellent verbal and written communication skills
  • Strong organizational, problem-solving, and multitasking abilities
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Prior experience with medical billing and coding, preferred
  • High attention to detail; ability to work independently and in fast-paced settings