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Msp Program Manager Jobs in Michigan (NOW HIRING)

Apex Digital Solutions

Project Manager

Detroit, MI · On-site

... d Services Provider (MSP), helping organizations transform how they work through cloud ... Contributing to continual process improvement within our projects and overall program. Creating and ...

Apex Digital Solutions

Project Manager

Detroit, MI · On-site

... d Services Provider (MSP), helping organizations transform how they work through cloud ... Contributing to continual process improvement within our projects and overall program. Creating and ...

Motion Recruitment

Senior Account Executive

Dearborn Heights, MI · On-site

$100K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Recruitment Sales, Account Management). * Tech Staffing experience specifically a priority ... MSP programs to growing companies around the world. Motion Recruitment Partner's network of ...

Acro Service Corporation

Be Seen First

Energy Management Engineer

Detroit, MI · On-site

$50/hr

Proficiency in Microsoft Office programs like Excel and Word. * Strong communication skills both ... MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 ...

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Showing results 21-40

All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Michigan

Msp Program Manager information

See Michigan salary details

$33.6K

$93.7K

$136.8K

How much do msp program manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for msp program manager in Michigan is $93,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $115,500.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What are popular job titles related to Msp Program Manager jobs in Michigan?

For Msp Program Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Msp Program Manager jobs in Michigan look for?

The top searched job categories for Msp Program Manager jobs in Michigan are:

What cities in Michigan are hiring for Msp Program Manager jobs?

Cities in Michigan with the most Msp Program Manager job openings:

Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $93,662 per year, or $45 per hour.

Project Manager

Apex Digital Solutions

Detroit, MI • On-site

Contractor

Re-posted 5 days ago

Job description

Apex Digital Solutions is a leading Microsoft Modern Work partner and trusted IT Managed Services Provider (MSP), helping organizations transform how they work through cloud collaboration, security, and productivity solutions.
The Project Manager ensures our projects are delivered with the highest level of customer satisfaction. They will work with our delivery resources and the client to achieve the desired project outcomes and end goals. The Project Manager will need to demonstrate strong leadership skills and can balance flexibility and creativity with the discipline needed to manage and control project risks.
This is a part-time, independent contractor position for project-based work. The position is likely to average 5-20 hours per week but there is no minimum number of hours guaranteed by Apex Digital.
Key Responsibilities
  • Flexibility in various project management methodologies with the ability to adjust the management style from lite coordination to more complex engagements.
  • Create strong relationships with all levels of our business.
  • Provide timely communication to project stakeholders, and our internal team through the lifecycle of the engagement. This is done through regularly scheduled status meetings, updated project plans, reporting, etc.
  • Work with the stakeholder to ensure that we are focused on the client's outcomes by solving the problem and not just trying to deliver a solution.
  • Looking for additional client opportunities throughout the engagement and reporting them back to the Customer Success Team.
  • Identifying potential risks, roadblocks, and changes in the original scope of work. Ensuring that these are documented and managed effectively.
  • Contributing to continual process improvement within our projects and overall program. Creating and updating process documentation as needed
  • Tracking the customer journey from project kick-off through completion. Ensure that the projects are hitting their milestones on time and on budget.
  • Provide weekly reports on project status to management including project percent complete and any potential project risks that would cause project delays and adjustments to billing milestones.
  • Enter time daily in our management system and approve project time on a weekly basis

Accountable
  • Customer satisfaction measured through surveys and feedback
  • Managing the project delivery team ensuring projects are completed on time and at our target gross margin
  • Measurable progression in skills, abilities, and insights
  • Content Creation and process documentation

Qualifications
  • 2-3 years of experience in project coordination/project management on IT-related projects
  • Bachelor's degree or equivalent experience
  • Extensive knowledge of the Microsoft Office Suite including Teams, OneNote, and Excel
  • Knowledge of IT infrastructure
  • Working knowledge of project management methodologies, PMBOK or Agile PM, PMP not necessary.

Skills
  • The ability to handle several customer project inquiries while never losing focus on customer satisfaction.
  • Self-motivated with the ability to work in a fast-moving environment.
  • Solid organization skills including attention to detail, multitasking skills, and the ability to adjust with a minute's notice.
  • Excellent communication and negotiation skills (Written and Verbal)
  • Ability to make decisions under pressure.
  • Ability to manage and facilitate change.
  • Proven leadership skills

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