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Msp Program Manager Jobs in Jenison, MI (NOW HIRING)

IT Systems Engineer

Grand Rapids, MI

$90K - $120K/yr

  • Medical

  • Vision

  • Retirement

  • PTO

A structured 90-day onboarding program with hands-on shadowing across teams, and access to dozens ... Senior technical leader responsible for delivering high‑level expertise across a managed services ...

Msp Program Manager information

See Jenison, MI salary details

$34.8K

$97.1K

$141.9K

How much do msp program manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for msp program manager in Jenison, MI is $97,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,900.00 and $119,800.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What cities near Jenison, MI are hiring for Msp Program Manager jobs?

Cities near Jenison, MI with the most Msp Program Manager job openings:

Infographic showing various Msp Program Manager job openings in Jenison, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $97,123 per year, or $46.7 per hour.

Mission Leader - Athens

Trinity Health

Grand Rapids, MI • On-site

Full-time

Re-posted 15 days ago


Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

569th of 887 rated healthcare providers


Job description

Employment Type:Full timeShift:Description:POSITION PURPOSE

The Mission Leader provides executive Mission Integration leadership as part of a Health Ministry leadership team, ensuring the successful assessment and integration of mission in all the ministries' activities, decisions, and strategies. The Mission Leader is responsible for the implementation of Mission activities and delivery of Mission Integration Essential Services, in alignment with system-level Mission Integration strategies and operational priorities. Mission Integration directed services include ministry formation, ethics, cultivation of the ministry community, and implementation of the Catholic Identity Assessment (CIA). In addition, the Mission Leader collaborates with the Manager of Spiritual Care to ensure the full integration of professional chaplaincy within the Ministry.

The Mission Leader reports directly to a service area Vice President of Mission Integration & Mission Strategy Partner (MSP) with a dual reporting relationship to designated Health Ministry CEOs, president(s) and/or administrator(s).

ESSENTIAL FUNCTIONS

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Core Values in behaviors, practices, and decisions.

Facilitates the integration of Trinity Health's Mission and Core Values in all care settings and among all colleagues within designated Ministry(ies).

Implements and makes relevant system Mission Integration strategies, policies, and standard practices for the Health Ministry in accordance with operational plans and priorities identified at the system level. May supervise Mission Integration Consultant(s) to assist in these functions as designated by MSP.

Serves as an active member of Ministry executive leadership team(s), as designated by the MSP, strategic and organizational development teams, and other leadership groups as appropriate. Develops, participates in, leads and influences daily operational decisions and activities of the Ministry by contributing a mission-focused perspective, experience, encouragement, and challenge.

Works with stakeholders from acute care, community-based, and continuing care ministries to ensure the implementation of the Trinity Health Mission Integration operational plan, its priority objectives, and the assessment and improvement of Mission Integration Essential Services for the designated Local Community of Service (LCS).

Attends Ministry board meetings and provides mission-focused formation and education for the board on a regular basis.

Ensures that standard Mission Integration policies and procedures are implemented by the designated Ministry(ies).

Beginning with orientation of new colleagues, the Mission Leader ensures continuing ministry formation of leaders and colleagues.

Collaborates with colleagues in all operational areas (e.g., talent development, human resources, finances, planning, advocacy/government relations, communication and marketing, community health and well-being, etc.) to ensure that Mission, Vision, and Core Values are integrated into Ministry programs, policies, and procedures.

Oversees the implementation of all phases of Catholic Identity Assessment (CIA), a program to assess and deepen the organization's Catholic identity.

Oversees and provides for Ministry organizational and clinical ethics programs, including the implementation of the Ethical and Religious Directives for Catholic Health Care Services (ERDs), ethics facilitation, and the support of the Ministry's Ethics Committee(s).

Serves as the executive sponsor and leader of colleague care and well-being for the Health Ministry.

Supports and coordinates mission discernment education and processes for Ministry boards and leadership teams.

Partners with the system Director of Spiritual Care in providing supervision and support to Manager(s) of Spiritual Care.

Oversees executive administrative duties related to designated Ministry's Mission Integration departments and programs (e.g. spiritual care, ethics, ministry formation, colleague care, etc.) and others designated by its CEO, president(s), or administrator(s), with support from the MSP.

Implements plans for workplace spirituality that are aligned with Ministry and system strategies.

Support Ministry CEO, president(s), administrator(s) in establishing and maintaining strong and effective relationships with the Catholic diocese's bishop(s) and/or their liaison(s) for health care. This is done with guidance from the MSP and in collaboration with system Mission Integration leaders and community & government relations leader(s).

Participates as an active member of the Trinity Health Mission Integration Forum.

Reports to the Mission Strategy Partner with responsibilities to Health Ministry CEO, president(s) and/or administrator(s).

Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

LEADERSHIP COMPETENCIES

As a Trinity Health Executive, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:

Mission Statement: We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Core Values:

  • Reverence: We honor the sacredness and dignity of every person.
  • Commitment to Those Experiencing Poverty: We stand with and serve those who are experiencing poverty, especially those most vulnerable.
  • Safety: We embrace a culture that prevents harm and nurtures a healing safe environment for all.
  • Justice: We foster right relationships to promote the common good, including sustainability of Earth.
  • Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
  • Integrity: We are faithful to those we say we are.
MINIMUM QUALIFICATIONS

Must possess an in-depth knowledge of Catholic theology and ethics particularly as applied to Catholic health care and as normally obtained through a Master's Degree in theology or a related field. Must have experience in nurturing the Catholic identity of an organization through understanding and applying Catholic social teachings. At least 3 years of clinical practice or ministerial experience in health care preferred.

Must have proven successful management and/or educational experience in an institutional setting. Must demonstrate skill and experience in strategic thinking, program/project management, process improvement and organizational/change management. Experience in health care setting preferred.

Must be comfortable operating in a collaborative, shared leadership environment including the ability to establish and maintain interdisciplinary relationships in a complex matrixed organization.

Must possess effective communications skills with the ability to relate well to individual persons and to make public presentations. Must have demonstrated listening skills.

Must evidence a working knowledge of the connections among spirituality, meaning and work as well as an appreciation of the process of religious formation and a respect for diversity of religious beliefs and culture.

Must possess a personal presence characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the Mission, Vision and Core Values of Trinity Health.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.

Must be able to travel to sites within a local area within Trinity Health (50%).

Must be physically present to Ministry sites as necessitated by the services being delivered. Occasional on-demand physical presence is required.

Must be able to provide oral presentations to virtual and in-person audiences.

Must comply with Trinity Health policies and procedures.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.


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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US